NEOTECH
GP-2120TF 58mm Direct Thermal POS Printer for Retail & Restaurant
GP-2120TF 58mm Direct Thermal POS Printer for Retail & Restaurant
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your point-of-sale operations with the GP-2120TF 58mm Direct Thermal POS Printer, designed specifically for retail and restaurant environments. Fast, reliable, and easy to use.
Overview
The GP-2120TF is a compact and efficient 58mm direct thermal POS printer that is perfect for retail and restaurant applications where space and speed are at a premium. This printer offers a practical solution for businesses needing fast receipt printing and straightforward integration with existing POS systems.
Product Description
This 58mm direct thermal printer, the GP-2120TF, is designed to meet the demands of busy retail and restaurant environments. It utilizes a direct thermal printing method, eliminating the need for ink or toner, which is a cost-effective solution for printing receipts, tickets, and other small-format documents. Its compact design allows for easy placement on counters or tight workspaces, making it ideal for locations with limited space.
Key Features
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Direct Thermal Printing: Efficiently prints receipts without needing ink or ribbons, reducing running costs.
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58mm Print Width: Perfect for receipt, ticket, and order printing in retail and restaurant settings.
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High Print Speed: Capable of handling busy periods with ease, ensuring customer wait times are minimized.
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Compact Design: Small footprint makes it ideal for point-of-sale stations with limited counter space.
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Easy Integration: Compatible with most existing POS systems through simple connectivity options.
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Durable Build: Designed to withstand the rigors of high-volume environments.
Product Quality and Performance
The GP-2120TF is built to perform reliably in high-traffic retail and restaurant settings. Its direct thermal printing technology ensures fast and clear prints, crucial for maintaining efficiency during peak business hours. The printer is engineered to withstand daily use, providing consistent performance and longevity.
Specifications
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Printing Method: Direct Thermal
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Resolution: 203 dpi (dots per inch)
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Print Speed: Up to 90 mm/s
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Print Width: 58mm
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Connectivity: USB, with optional serial, Ethernet, or Bluetooth
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Media Types: Supports thermal paper rolls of 58mm width
Purpose of Use
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Retail Stores: Quick printing of sales receipts, daily totals, and customer coupons.
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Restaurants and Cafes: Efficient printing of order tickets for kitchen use or customer billing.
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Event Management: Fast production of entry tickets or event vouchers.
How to Use
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Setup: Connect the printer to your POS system using the desired interface (USB, serial, Ethernet, Bluetooth). Install necessary drivers if required.
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Loading Media: Open the paper compartment, insert the thermal paper roll ensuring it is correctly aligned, and close the compartment.
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Operation: Send print jobs directly from your POS software. Adjust printer settings according to the type of printout needed.
Supported Applications/Industries
The GP-2120TF is versatile for any small document printing requirements and is particularly effective in:
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Hospitality: Quick service restaurants, coffee shops, and bars for efficient order management.
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Retail: Small shops and boutiques for streamlined checkout processes.
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Service Industries: Service counters for printing tickets or service receipts.
Benefits & Compatibility
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Cost Efficiency: Saves on consumables by using thermal printing technology.
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Space Saving: Its small size allows for installation in tight spaces without disrupting workflow.
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User-Friendly: Minimal training required due to its simple design and easy operation.
Warranty and FAQs
Includes a manufacturer’s warranty that covers defects in materials and workmanship for a specified period. Check documentation for detailed warranty information and customer support options.
Packaging/Weight/Dimension
Package includes the GP-2120TF printer, power adapter, USB cable, and a user manual. Dimensions and weight are optimized for easy shipping and installation.
Shop Today & Receive Your Delivery
Order the GP-2120TF today to enhance operational efficiency in your retail or restaurant business. Available in stock for immediate delivery.
Best Price Guarantee
We are committed to offering competitive prices. If you find the GP-2120TF for less elsewhere, we will match the price to ensure you get the best deal.
After Sales Support
Our customer service team is ready to assist with installation, setup, or any operational questions to ensure you get the most out of your new printer.
Request for Customer Reviews and Testimonials
If you have experience with the GP-2120TF, please share your feedback to help others make informed decisions.
Stock Availability
Please contact us to confirm the availability of the GP-2120TF before placing your order to ensure timely delivery.
Get in Touch
For more information about the GP-2120TF or other inquiries, please contact our customer service. We’re here to provide personalized advice and effective solutions for your business needs.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not reflect the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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