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HP ENVY 15-EY0013DX Laptop - AMD Ryzen 5-5625U, 8GB, 256GB SSD, 15.6" FHD Touch X360

HP ENVY 15-EY0013DX Laptop - AMD Ryzen 5-5625U, 8GB, 256GB SSD, 15.6" FHD Touch X360

Regular price Dhs. 6,990.00 AED
Regular price Dhs. 7,195.00 AED Sale price Dhs. 6,990.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Unlock versatility and performance with the HP ENVY 15-EY0013DX, featuring an AMD Ryzen 5-5625U, 8GB RAM, and a 256GB SSD. Enjoy the flexibility of a 15.6" FHD Touch X360 display. Ideal for professionals and students. Available now at NEOTECH.

Overview:

The HP ENVY 15-EY0013DX offers an excellent blend of performance, versatility, and portability, making it ideal for professionals, students, and everyday users. It features an AMD Ryzen 5-5625U processor, 8GB of RAM, and a 256GB SSD, housed in a sleek chassis with a 15.6-inch FHD touch display that can rotate 360 degrees to suit your viewing and interaction preferences.

Product Description:

This HP ENVY model is designed to adapt to your needs, whether it's for work, study, or entertainment. The AMD Ryzen 5-5625U processor provides efficient and powerful processing capabilities, suitable for handling everyday tasks and light content creation. The 8GB of RAM allows for smooth multitasking, while the 256GB SSD offers ample storage for applications and data, with quick boot and load times. The 15.6-inch FHD touchscreen with X360 functionality enhances user interaction by supporting multiple modes of use, from traditional laptop orientation to tent and tablet modes for presentations and media consumption.

Key Features:

  • Processor: AMD Ryzen 5-5625U, efficient performance for productivity and entertainment.
  • Graphics: Integrated AMD Radeon Graphics, supports everyday computing with efficiency.
  • Memory: 8GB RAM, adequate for multitasking and smooth operation.
  • Storage: 256GB SSD, provides fast data access and storage space for essential applications and files.
  • Display: 15.6-inch FHD Touch X360, offers versatile use with vibrant visuals and responsive touch interaction.
  • Design: Sleek, modern design with a robust hinge for flexible use in various modes.
  • Portability: Lightweight and portable, ideal for mobile professionals and students.

Product Quality and Performance:

The HP ENVY 15-EY0013DX is built with high-quality materials to ensure durability and longevity. It features a sturdy, yet flexible hinge that allows for seamless transition between modes. The system is optimized for efficient cooling to maintain performance during extended use.

Specifications:

  • Dimensions: 14.13" x 9.02" x 0.74"
  • Weight: Approximately 4.42 lbs
  • Operating System: Windows 11 Home
  • Battery Life: Up to 8 hours, supporting all-day use without frequent recharging.

Purpose of Use:

Perfect for users looking for a versatile device that can switch between productivity tasks, content consumption, and occasional creative work.

How to Use:

Utilize in various modes for optimal convenience—laptop mode for typing, tent mode for presentations, and tablet mode for browsing or reading.

Supported OS/Application/Industries:

Well-suited for applications across business, education, and light creative work, supporting a range of software typical to these environments.

Benefits & Compatibility:

The X360 design maximizes usability in diverse scenarios, making it highly adaptable for presentations, collaboration, and personal entertainment. It's compatible with various peripherals and accessories through multiple connectivity options.

Warranty and FAQs:

Comes with a standard one-year warranty from HP, with additional support options available through NEOTECH.

Packaging/Weight/Dimension:

Includes the laptop, power adapter, and user manuals—everything needed for a quick start.

Shop Today & Receive Your Delivery Across the UAE!

Order the HP ENVY 15-EY0013DX from NEOTECH for prompt, reliable delivery across the UAE. Take advantage of our competitive prices and exceptional customer service.

Best Price Guarantee:

NEOTECH guarantees competitive pricing for the HP ENVY 15-EY0013DX. Find a lower price elsewhere? We'll match it.

After Sales Support:

Our customer service team at NEOTECH is ready to assist with any post-purchase inquiries or technical issues, ensuring a hassle-free experience.

Request for Customer Reviews and Testimonials:

We value your feedback! Share your experience with the HP ENVY 15-EY0013DX to help others make informed decisions and to aid in our continuous service improvement.

Stock Availability:

Please contact NEOTECH to confirm the availability of the HP ENVY 15-EY0013DX before placing your order to ensure timely delivery.

Get in Touch:

For more details about the HP ENVY 15-EY0013DX or for assistance with your purchase, please contact NEOTECH’s customer service team. We are dedicated to supporting all your technology needs.

Disclaimer:

All information about the HP ENVY 15-EY0013DX is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify product details with NEOTECH's sales team before making a purchase to ensure accuracy and satisfaction

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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