NEOTECH
FLYTech K959
FLYTech K959
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The FLYTech K959 offers robust performance and versatility, ideal for businesses in retail and hospitality seeking to improve service speed and reliability.
Overview:
The FLYTech K959 is engineered for businesses that demand a powerful and flexible POS system to handle complex transactions and customer interactions with ease. Suitable for high-volume retail stores, restaurants, and bars, this system ensures operational efficiency and enhances customer service.
Product Description:
This POS system features top-tier processing power, a user-friendly touchscreen interface, and comprehensive connectivity options, including USB, Ethernet, and Wi-Fi. The K959 is designed to support a variety of payment methods, making it a versatile choice for modern businesses looking to streamline operations and improve transaction processes.
Key Features:
- High-Capacity Processor: Delivers swift and accurate processing for all transactions.
- Durable Touchscreen: Provides a reliable and intuitive interface for everyday use.
- Extensive Connectivity: Facilitates seamless integration with existing networks and peripherals.
- Versatile Payment Solutions: Accommodates all current payment technologies for customer convenience.
- Compact and Stylish Design: Fits neatly into various business settings without sacrificing functionality.
Product Quality and Performance:
The K959 is renowned for its reliability and robustness, designed to withstand the demands of busy commercial environments, ensuring continuous, hassle-free operation.
Specifications:
- Processor: Equipped with a state-of-the-art processor for high-speed operations.
- Display: Responsive touchscreen for efficient user interaction.
- Connectivity: Comprehensive options including wireless capabilities to enhance network connectivity.
- Memory: Ample storage for handling extensive product catalogs and customer data.
- Dimensions: Optimally sized for easy placement in diverse operational settings.
- Weight: Designed for stability and ease of use in fast-paced environments.
Purpose of Use:
The FLYTech K959 is ideal for retailers and hospitality operators who require a dependable system to manage high volumes of sales transactions, streamline customer interactions, and enhance overall service delivery.
How to Use:
To set up the K959, connect it to your business network, install the necessary software, and configure its settings according to your specific business needs. Staff training is simplified with its intuitive interface, ensuring quick adoption and minimal downtime.
Supported OS/Application/Industries:
This POS system supports multiple operating systems and is highly suitable for a range of industries, including retail, hospitality, and service sectors where speed and reliability are critical.
Benefits & Compatibility:
With its advanced features, the K959 improves operational efficiency, reduces transaction times, and provides a better customer experience, making it an invaluable asset for any business aiming to optimize their service offerings.
Warranty and FAQs:
Comes with a standard one-year warranty, with extensive support available through NEOTECH’s dedicated customer service and online resources to maximize the utility of your POS system.
Packaging/Weight/Dimension:
Securely packaged to ensure it arrives in perfect condition, ready for immediate deployment in your business setting.
Shop Today & Receive Your Delivery Across the UAE:
Order your FLYTech K959 today to benefit from NEOTECH’s reliable delivery services, enhancing your business operations without delay.
Best Price Guarantee:
We offer competitive pricing on the FLYTech K959, backed by our price match guarantee, ensuring you receive the best possible value for your investment.
After Sales Support:
Our dedicated support team is available to assist with any setup or operational issues, ensuring your POS system functions flawlessly and meets your business needs.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the FLYTech K959 to help us continue to improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the FLYTech K959 before placing your order, ensuring we can meet your immediate business needs efficiently.
Get in Touch:
For more information about the FLYTech K959 or for assistance with any other inquiries, please contact our customer service team. We are committed to providing you with the best solutions and support for your business needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction with your transaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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