NEOTECH
MICROSOFT ZXX-00001 SURFAECE Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 13.8" (2304 x 1536) Touch
MICROSOFT ZXX-00001 SURFAECE Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 13.8" (2304 x 1536) Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Microsoft Surface ZXX-00001, equipped with a Qualcomm Snapdragon X Elite, 16GB RAM, 1TB SSD, and a 13.8" touch display for superior performance and mobility. Perfect for professionals who need power and precision on the go.
Overview
The Microsoft Surface ZXX-00001 laptop is designed for professionals and creatives seeking a high-performance device that doesn't compromise on mobility or functionality. Featuring the Qualcomm Snapdragon X Elite processor, 16GB of RAM, and a 1TB SSD, it delivers exceptional speed and storage capabilities. The 13.8-inch touch display, with a resolution of 2304 x 1536, offers crisp, vibrant visuals and responsive touch interaction, ideal for a wide range of applications.
Product Description
This iteration of the Microsoft Surface provides a powerful computing experience with its advanced processor and substantial memory and storage options. The sleek design and lightweight build make it a perfect choice for dynamic work environments and mobile use. Whether you're handling complex data, creating digital content, or conducting business, the Surface ZXX-00001 is built to keep up with demanding tasks.
Key Features
- Qualcomm Snapdragon X Elite Processor: Delivers top-tier performance for intensive applications.
- 16GB RAM: Enhances multitasking and smooth operation.
- 1TB SSD: Provides ample storage for large files, ensuring quick access and efficient data handling.
- 13.8-inch Touch Display: Offers detailed and vibrant visuals with touch functionality for interactive tasks.
- Portable and Stylish: Lightweight design that's easy to carry and aesthetically pleasing.
Product Quality and Performance
The Surface ZXX-00001 is constructed with premium materials to ensure durability and longevity. Its robust performance is matched by an efficient cooling system that keeps the device cool under heavy usage, making it reliable for prolonged computing sessions.
Specifications
- Processor: Qualcomm Snapdragon X Elite
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 13.8-inch (2304 x 1536) Touch
- Operating System: Windows 11 Pro
- Form Factor: Thin, light, and durable
Purpose of Use
Ideal for professionals across various fields including business, technology, and creative industries. The Surface ZXX-00001 is particularly suited for users who require a device that offers seamless multitasking, fast data processing, and the ability to handle graphic-intensive applications.
How to Use
To get started, power on the Surface and follow the Windows 11 Pro setup instructions. Utilize the touch screen to enhance your productivity in applications that benefit from direct interaction. The device's capabilities are especially useful for presentations and collaborative projects.
Supported OS/Application/Industries
This laptop is capable of running all major professional and creative applications, from advanced business analytics tools to design software. It's an excellent choice for industries that demand high performance and reliability, such as finance, marketing, graphic design, and software development.
Benefits & Compatibility
- Advanced Processor: Provides the power needed for demanding software and tasks.
- Large High-Resolution Display: Enhances the visual experience for detailed tasks and media consumption.
- Extensive Storage and RAM: Ideal for managing large files and running multiple applications simultaneously.
Warranty and FAQs
Comes with a standard one-year warranty for hardware defects, with extended options available. Visit the Microsoft support page for more detailed support and troubleshooting information.
Packaging/Weight/Dimension
The device is securely packaged to ensure protection during transport. Its compact design is ideal for professionals on the move, offering robust computing power in a portable form.
Shop Today & Receive Your Delivery Across the UAE!
Order your Microsoft Surface ZXX-00001 now and take advantage of fast, reliable delivery across the UAE. Upgrade to a laptop that meets the needs of modern professionals.
Best Price Guarantee
We monitor our prices to ensure they remain competitive. If you find a lower price elsewhere, we'll match it to ensure you receive the best value for your purchase.
After Sales Support
Our customer service team is ready to assist with any post-purchase questions or issues, ensuring a smooth experience with your new Surface.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the Surface ZXX-00001 to help others make informed decisions.
Stock Availability
Please contact us directly to verify the availability of the Microsoft Surface ZXX-00001. We strive to keep our inventory accurate and up-to-date.
Get in Touch
For more information or personalized advice regarding the Microsoft Surface ZXX-00001, please contact our customer service team. We are here to help you select the right device for your needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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