NEOTECH
ZEBRA TC15 Handheld Mobile Computer
ZEBRA TC15 Handheld Mobile Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your productivity with the Zebra TC15 Handheld Mobile Computer, featuring advanced data capture technology and Android OS for seamless operations in any environment.
Overview
The Zebra TC15 is a top-of-the-line handheld mobile computer designed to support professionals in high-demand environments like logistics, retail, and field services. It combines powerful performance, extensive data capture options, and the versatility of the latest Android operating system to deliver exceptional efficiency.
Product Description
The Zebra TC15 is engineered for robustness and usability. It features a durable design capable of withstanding tough conditions, making it ideal for industries requiring a reliable device for intensive use. With its advanced barcode scanning capabilities and enhanced connectivity options, the TC15 ensures data is easily and accurately captured and communicated.
Key Features
- Android Operating System: Provides a user-friendly interface with access to extensive apps and tools for increased productivity.
- Rugged Design: Built to resist drops, dust, and water, ensuring durability in challenging environments.
- Advanced Barcode Scanning: Equipped with high-performance scanning technology to capture data quickly and accurately.
- Long Battery Life: Supports extended use with a powerful battery, reducing downtime in critical operations.
- Wireless Connectivity: Includes Wi-Fi, Bluetooth, and optional 4G LTE for seamless communication and data transfer.
Product Quality and Performance
The Zebra TC15 is designed to meet the demands of modern mobile computing with a focus on durability and performance. Its powerful processor allows for smooth multitasking and fast access to information, while the high-quality display provides excellent readability under various lighting conditions.
Specifications
- Dimensions: 161 x 75 x 15.9 mm
- Weight: 250 grams
- Display: 5-inch HD touchscreen
- Operating System: Latest Android version
- Battery: High-capacity battery for full-day operations
- Connectivity: Wi-Fi, Bluetooth, NFC, optional 4G LTE
Purpose of Use
The TC15 is perfect for professionals who need a dependable tool for scanning, data management, and real-time communication. It is particularly useful in settings that require mobility and accuracy, such as managing inventory in warehouses, processing sales in retail, or tracking assets in field services.
How to Use
To start using the Zebra TC15, charge the device fully, power it on, and configure it according to your specific needs by setting up Wi-Fi, installing necessary applications, and calibrating the barcode scanner. Regular maintenance and updates will ensure the device continues to operate efficiently.
Supported OS/Application/Industries
The flexibility of the Android platform makes the TC15 highly adaptable to various applications, enhancing its utility in industries like retail for point-of-sale systems, logistics for inventory management, and field services for asset tracking and maintenance.
Benefits & Compatibility
- Enhanced Productivity: Rapid barcode scanning and powerful computing capabilities streamline workflows and reduce manual entry errors.
- Robust Durability: Designed to perform reliably in harsh operational conditions.
- Intuitive User Experience: Android OS offers an easy-to-navigate interface, improving user adoption and satisfaction.
Warranty and FAQs
Comes with a standard one-year warranty that covers defects and malfunctions under normal operating conditions. Extended warranty options and support packages are available for additional protection and service.
Packaging/Weight/Dimension
The Zebra TC15 is packaged with all necessary accessories, including a charger, data cables, and user documentation, ensuring it is ready for immediate use upon delivery.
Shop Today & Receive Your Delivery Across Various Locations!
Purchase the Zebra TC15 today and benefit from our efficient delivery services. Equip your team with this advanced handheld mobile computer to enhance your operational capabilities without delay.
Best Price Guarantee
We offer competitive pricing on the Zebra TC15. If you find a lower price elsewhere, we will match it to ensure you get the best value for your investment.
After Sales Support
Our dedicated support team is available to assist with any post-purchase inquiries or issues, helping you maximize the benefits of your Zebra TC15.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the Zebra TC15 to help others make informed decisions and to provide us with feedback for continuous improvement.
Stock Availability
Please contact us to confirm the availability of the Zebra TC15 before placing your order. We strive to maintain accurate stock levels to meet your immediate needs.
Get in Touch
For more information about the Zebra TC15 or any other inquiries, our expert team is ready to assist you. Contact us today to learn how this advanced handheld mobile computer can benefit your business operations.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Always verify product details, including specifications and prices, with our sales team before making a purchase. Changes in product features, availability, and pricing may occur without prior notification
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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