NEOTECH
pos machine point of sale all in one touch windows desktop vesa machine cash register
pos machine point of sale all in one touch windows desktop vesa machine cash register
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your retail operations with our All-in-One Touch POS Machine. Featuring Windows OS and VESA mount compatibility, this cash register is perfect for any business setup. Shop now!
Overview:
Our All-in-One Touch POS Machine is designed to streamline transactions and enhance customer service in any retail or hospitality setting. Equipped with Windows OS and versatile VESA mount options, this machine offers reliability and ease of use, making it an ideal choice for businesses looking to optimize their sales processes.
Product Description:
The All-in-One Touch POS Machine features a responsive touchscreen interface and robust Windows operating system, tailored for the demanding environments of retail and hospitality. This system includes all necessary functionalities to process sales efficiently, manage inventory, and integrate seamlessly with other devices, all housed in a sleek, compact design suitable for any counter space.
Key Features:
- Responsive Touchscreen: Easy-to-use interface that speeds up transactions.
- Windows Operating System: Offers stability and compatibility with a wide range of applications.
- VESA Mount Compatibility: Allows for flexible mounting options to optimize counter space.
- Integrated Peripherals: Includes receipt printer, card reader, and customer display.
Product Quality and Performance:
Engineered to withstand the rigors of daily use, our POS machine provides consistent reliability. Its high-performance specifications ensure smooth operation during peak hours, reducing wait times and enhancing the overall customer experience.
Specifications:
- Display: 15-inch LED touchscreen
- Processor: Quad-core Intel processor
- RAM: 4 GB
- Storage: 128 GB SSD for rapid access and storage
- OS: Windows 10 Professional
- Connectivity: USB, Ethernet, Wi-Fi, and Bluetooth
Purpose of Use:
Perfect for retail stores, cafes, and restaurants looking to improve checkout efficiency and manage day-to-day transactions with ease. Its user-friendly interface and robust software support simplify training and operations.
How to Use:
Set up is straightforward—connect to your network, install your preferred POS software, and you're ready to go. Regular maintenance updates are easy to apply, ensuring long-term performance and security.
Supported Industries:
Ideal for retail, hospitality, and any business that requires a reliable, integrated point of sale system to handle transactions and customer interactions efficiently.
Benefits & Compatibility:
- Enhanced Efficiency: Accelerates transaction times and reduces errors.
- Space-Saving Design: Compact and can be mounted to free up counter space.
- Cost-Effective: Integrates multiple functions into one device, reducing equipment costs.
Warranty and FAQs:
Includes a one-year warranty on hardware with extended support options available. For setup guides and troubleshooting, visit our FAQ page or contact our support team.
Packaging/Weight/Dimension:
Ships in secure packaging to prevent damage during transit. The unit weighs approximately 5 kg and has dimensions suitable for most retail settings.
Shop Today & Receive Your Delivery Across the UAE!
Order now and take advantage of our reliable delivery service to get your All-in-One Touch POS Machine quickly and efficiently, no matter where you are in the UAE.
Best Price Guarantee:
We offer competitive pricing on our POS machines. Find a lower price elsewhere? We'll match it, ensuring you get the best possible deal.
After Sales Support:
Our dedicated support team is here to help with any issues or questions you may have post-purchase. We’re committed to ensuring your satisfaction and the smooth operation of your new POS machine.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with our All-in-One Touch POS Machine to help others make informed decisions and to assist us in continuing to improve our products.
Stock Availability:
Before placing your order, please contact us to confirm stock availability. The product can typically be delivered within 10-15 working days after your order confirmation. We strive to meet your needs efficiently and effectively.
Get in Touch:
For more information or to inquire about custom configurations, feel free to contact our customer service team. We are here to ensure you find the perfect POS solution for your business needs.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. While we strive to provide accurate and up-to-date information, please verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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