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NEOTECH

Screen Touch Pos Terminal Epos Pos System

Screen Touch Pos Terminal Epos Pos System

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

Upgrade your business operations with our Touch Screen POS Terminal, an essential tool for any modern retail or hospitality setting. This EPOS (Electronic Point of Sale) system combines high functionality with user-friendly features, offering a seamless transaction experience for both employees and customers.

Product Description:

Our Touch Screen POS Terminal is equipped with advanced technology to support all your business operations. It features a responsive touch screen interface that simplifies interactions and speeds up transactions, making it perfect for busy retail stores, restaurants, and bars. The robust design ensures reliability and durability, even in high-traffic environments.

Key Features:

  • Responsive Touch Screen: High-resolution display for clear visibility and easy operation.
  • Versatile Software Compatibility: Supports various POS software applications, enhancing flexibility.
  • Durable Construction: Built to withstand the rigors of daily use in a commercial environment.
  • Compact Design: Optimizes counter space with its sleek profile.
  • Multiple Connectivity Options: Includes USB, Ethernet, and Wi-Fi capabilities for complete connectivity.

Product Quality and Performance:

Crafted from premium materials, our Touch Screen POS Terminal is designed for long-lasting performance. The touch screen is made from durable glass that resists scratches and damage, while the system's hardware is optimized for quick, reliable processing of transactions and data management.

Specifications:

  • Display Type: Capacitive touch screen
  • Screen Size: Varies by model (typically 15 inches)
  • Processor: High-performance CPU for efficient operation
  • Memory: Sufficient RAM and storage to handle multiple applications simultaneously
  • Operating System: Compatible with Windows or Android platforms
  • Connectivity: USB, Ethernet, Wi-Fi
  • Dimensions: Compact dimensions suitable for various setups

Purpose of Use:

This POS system is designed for businesses in the retail and hospitality industries, including cafes, boutiques, restaurants, and specialty stores. It facilitates a wide range of transactions and operations, from sales processing to inventory management and customer data collection.

How to Use:

  1. Set up the POS terminal by connecting it to your network and peripherals.
  2. Install necessary POS software as per your business requirements.
  3. Customize the software settings to align with your operations.
  4. Train your staff to use the touch screen efficiently for daily transactions.
  5. Regularly update the system and software to ensure optimal performance and security.

Supported Industries:

Ideal for retail, hospitality, and service sectors where fast and efficient customer service is critical. The system's adaptability makes it suitable for various business models and sizes.

Benefits & Compatibility:

  • Improved Efficiency: Streamlines transactions, reducing customer wait times.
  • Enhanced User Experience: Easy-to-use interface that can improve staff performance and customer satisfaction.
  • Flexibility: Adapts to different business needs with customizable software options.
  • Space Saving: Its compact design frees up valuable counter space.

Warranty and FAQs:

Comes with a standard one-year warranty covering hardware malfunctions. Our FAQ section provides detailed answers to common questions about setup, maintenance, and troubleshooting.

Packaging/Weight/Dimension:

  • Packaging: Securely packaged to prevent damage during transportation.
  • Weight: Designed to be lightweight yet stable.
  • Dimensions: Designed to fit neatly into various commercial environments.

Order Now & Receive Your Delivery:

Purchase your Touch Screen POS Terminal today and streamline your business operations. We offer reliable delivery services to ensure quick and efficient setup.

Best Price Guarantee:

We guarantee competitive prices and will match lower prices for similar specifications, ensuring you get the best deal.

After Sales Support:

Our customer service team is ready to assist with any post-purchase inquiries or issues, providing ongoing support to ensure your business operations run smoothly.

Request for Customer Reviews and Testimonials:

We value your feedback! Sharing your experience with our POS system helps us to continuously improve and assists other businesses in making informed decisions.

Stock Availability:

We maintain a steady stock of our POS terminals to meet immediate needs. For large orders or specific inquiries, please contact us directly.

Get in Touch:

For more detailed information or specific inquiries about our POS systems, our customer service team is eager to assist you with expert advice and tailored support.

Disclaimer:

All information about our Touch Screen POS Terminal is for general informational purposes only and is subject to change without notice. While we strive to provide accurate and up-to-date information, we cannot guarantee that all details are complete or current. Please verify specifications with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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