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NEOTECH

Thermal receipt printer 80mm ATP-RP31 table pos with wifi receipt printer bill printer

Thermal receipt printer 80mm ATP-RP31 table pos with wifi receipt printer bill printer

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Experience seamless printing with the ATP-RP31 80mm Thermal Receipt Printer, featuring WiFi connectivity for efficient table POS systems. Ideal for fast, high-quality bill printing.


Overview:

The ATP-RP31 80mm Thermal Receipt Printer is a high-performance table POS printer that offers exceptional convenience and efficiency for any retail or hospitality setting. With WiFi connectivity, this printer allows for easy integration into any existing network, facilitating quick and reliable printing directly from your POS system.

Product Description:

Designed for demanding environments that require fast and reliable receipt printing, the ATP-RP31 printer delivers high-quality prints at impressive speeds. Its compact design makes it ideal for locations with limited space, such as small restaurants, coffee shops, or any retail counters. The WiFi feature enhances its functionality, enabling wireless printing from various devices without the need for cumbersome wiring.

Key Features:

  • WiFi Connectivity: Allows for flexible placement and remote printing capabilities within your network.
  • High-Speed Printing: Outputs receipts at speeds up to 250mm per second, reducing customer wait times.
  • 80mm Print Width: Supports a wide range of receipt types, providing clear and readable text and graphics.
  • Thermal Printing Technology: Eliminates the need for ink or toner, offering a low-maintenance and cost-effective solution.
  • Durable Design: Built to withstand the rigors of daily use in busy commercial environments.

Product Quality and Performance:

The ATP-RP31 is built with longevity and reliability in mind. Its robust thermal print head supports extensive daily usage while maintaining consistent print quality. The WiFi connectivity ensures stable and consistent connection speeds, allowing for uninterrupted printing during peak business hours.

Specifications:

  • Printing Method: Direct Thermal
  • Print Speed: Up to 250mm/s
  • Paper Width: 80mm
  • Connectivity: WiFi (supports 802.11b/g/n)
  • Compatibility: Compatible with major POS software systems

Purpose of Use:

This printer is perfect for businesses that value efficiency and reliability in their transaction processes. It is particularly well-suited for use in restaurants, cafes, boutique retail shops, and anywhere quick service is essential.

How to Use:

Set up the printer by connecting it to your WiFi network. Configure the printer with your POS system using the appropriate drivers (usually provided by the printer manufacturer). Once connected, you can begin printing receipts from any POS terminal within your network.

Supported Applications/Industries:

The ATP-RP31 is ideal for the hospitality industry, including restaurants and cafes, as well as retail settings where fast, clear receipt printing is required. Its wireless capability also makes it suitable for events or pop-up locations where traditional networking infrastructure is not feasible.

Benefits & Compatibility:

  • Increased Operational Efficiency: Fast print speeds and reliable WiFi connectivity reduce transaction times.
  • Cost-Effective: Thermal printing technology reduces ongoing costs by eliminating the need for ink or toner cartridges.
  • Versatile Placement: Wireless connectivity allows for placement anywhere within WiFi range, optimizing counter space.

Warranty and FAQs:

Includes a standard one-year warranty covering parts and labor for manufacturing defects. For troubleshooting and FAQs, visit the manufacturer’s website or contact their support team.

Packaging/Weight/Dimension:

The printer comes securely packaged to ensure it arrives in excellent condition. Detailed packaging dimensions and weight information are available on our product page to assist with shipping and setup planning.

Shop Today:

Order your ATP-RP31 80mm Thermal Receipt Printer today and enhance the efficiency of your business operations. Available for immediate shipment.

Best Price Guarantee:

We are committed to offering competitive pricing. Find a lower price for a similar printer, and we will match it.

After Sales Support:

Our dedicated customer service team is available to assist with any setup or operational questions, ensuring you can fully leverage your new printer's capabilities.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with the ATP-RP31 printer to help us improve and assist other customers in making informed decisions.

Stock Availability:

Contact us directly to check the current stock status and ensure timely delivery of your new thermal printer.

Get in Touch:

For more detailed information or specific inquiries, please contact our customer service team. We are here to help ensure your satisfaction with our products and services.

Disclaimer:

All product information is for general informational purposes only and is subject to change without notice. While we strive to maintain accurate and up-to-date information, we cannot guarantee the completeness or accuracy of the information provided. Verify all specifications with our sales team before making a purchase. Product images are for illustration purposes only, and the actual product may vary

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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