NEOTECH
MAKEN Android Indoor 32 Inch Self Service Ordering Double Screen Self Kiosk for Fast Food
MAKEN Android Indoor 32 Inch Self Service Ordering Double Screen Self Kiosk for Fast Food
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Revolutionize your fast food service with the MAKEN 32-inch Android Self-Service Ordering Kiosk. Featuring double screens for interactive ordering and dynamic advertising, streamline your operations and boost customer satisfaction.
Overview:
The MAKEN Android Indoor 32-Inch Self-Service Ordering Double Screen Kiosk is specifically designed for fast food environments, aiming to streamline the ordering process and enhance customer interactions with its dual-screen setup. This kiosk allows for efficient order placement and provides opportunities for upselling through dynamic digital advertising on its secondary display.
Product Description:
This kiosk integrates two 32-inch high-definition touchscreens, optimizing the customer experience by facilitating quick, easy order customization and immediate promotional display. Running on an Android operating system, the kiosk supports a wide range of applications and is capable of full customization to suit any fast food restaurant’s menu and branding. The lower screen typically serves as an interactive menu for orders, while the upper screen displays advertisements, promotions, or other customer information.
Key Features:
- Dual 32-Inch HD Touchscreens: Offers one interactive ordering screen and one screen for advertisements or promotions, enhancing user engagement.
- Android OS: Provides flexibility with software integration and updates, supporting a variety of ordering and payment applications.
- User-Friendly Interface: Designed for ease of use, allowing customers to quickly browse menu items, customize orders, and make payments.
- Durable Construction: Built to withstand the high-traffic demand of fast food environments, ensuring longevity and reliability.
- Integrated Payment Solutions: Supports various payment methods, including NFC, credit/debit cards, and mobile payments, for a seamless checkout experience.
Product Quality and Performance:
The kiosk is constructed using commercial-grade components that offer durability and continuous performance under frequent use. The touchscreens are responsive and provide vivid imagery, essential for menu clarity and promotional displays. Enhanced with robust security features, the kiosk ensures safe transaction processing and data protection.
Specifications:
- Resolution: Each screen operates at 1920x1080, providing clear and engaging visuals.
- Connectivity: Features Ethernet, Wi-Fi, and optional 4G connectivity for reliable network access.
- Operating System: Android, allowing for extensive customization and compatibility with various apps.
- Material: Industrial-grade metals and hardened glass to resist wear and tampering.
- Dimensions: Space-efficient design tailored for indoor use within fast food venues.
Purpose of Use:
Ideal for fast food restaurants, cafés, and any casual dining establishment looking to reduce wait times and enhance customer service through technology. It's particularly effective during peak hours, offering a quick and efficient ordering alternative to traditional cashier interactions.
How to Use:
Customers can interact with the lower touchscreen to place their orders, customize their meals, and finalize payment. The upper screen automatically displays useful information, promotional offers, or advertisements to enhance customer engagement and increase sales opportunities.
Supported OS/Application/Industries:
While tailored for the fast food industry, this kiosk can also be beneficial in cafeterias, bakeries, and any other quick-service restaurant environment. Its versatile Android platform allows for various software integrations that can cater to specific business needs.
Benefits & Compatibility:
- Reduced Queue Times: Streamlines the ordering process, allowing for faster service and reduced customer wait times.
- Increased Sales: Promotional screen can display targeted advertisements and special offers, encouraging upselling.
- Improved Order Accuracy: Minimizes human error by allowing customers to directly input their choices.
- Enhanced Customer Experience: Provides an interactive and autonomous ordering experience, appealing to tech-savvy consumers.
Warranty and FAQs:
Comes with a one-year manufacturer's warranty covering defects in materials and functionality. A comprehensive FAQ section is available to assist with setup, operation, and troubleshooting.
Packaging/Weight/Dimension:
Securely packaged to prevent damage during shipping, complete with installation instructions and necessary hardware for setup.
Shop Today & Receive Your Delivery:
Available for immediate order, this kiosk can be quickly shipped to your location, ready for installation and operation without significant downtime.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee, ensuring you receive the best deal for your investment.
After Sales Support:
Our dedicated customer support team is available to assist with any installation or operational issues, ensuring your kiosk is functional and effective from the start.
Request for Customer Reviews and Testimonials:
We encourage feedback from our customers to help us improve our products and assist other businesses in making informed decisions.
Stock Availability:
Please contact our sales team to check stock availability and discuss potential bulk purchases or custom configurations.
Get in Touch:
For more detailed information or specific inquiries about the MAKEN 32-Inch Android Indoor Self-Service Ordering Kiosk, please contact our customer service team. We're committed to providing expert advice and tailored solutions to meet your business needs.
Disclaimer:
All information regarding the MAKEN Self-Service Ordering Kiosk is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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