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NEOTECH

MAKEN 21.5 Inch Interactive Touch Payment Kiosk Self Checkout Self-Service Kiosk for Supermarket

MAKEN 21.5 Inch Interactive Touch Payment Kiosk Self Checkout Self-Service Kiosk for Supermarket

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Speed up your checkout process with the MAKEN 21.5-inch Interactive Touch Payment Kiosk, designed for self-service in supermarkets. Provide a seamless shopping experience for your customers.


Overview:

The MAKEN 21.5-Inch Interactive Touch Payment Kiosk is a state-of-the-art self-service solution designed to streamline the checkout process in supermarkets. This kiosk combines robust functionality with user-friendly features, enabling customers to scan items, weigh produce, and make payments independently, thereby reducing wait times and enhancing customer satisfaction.

Product Description:

This self-checkout kiosk features a large 21.5-inch touchscreen that provides vivid display clarity and responsive touch capabilities for easy navigation. It's equipped with advanced scanning technologies and payment systems that support various payment methods, including credit cards, debit cards, and mobile payments. Its intuitive interface and sturdy build are ideal for high-traffic supermarket environments.

Key Features:

  • 21.5-Inch Touchscreen Display: Offers customers a clear and interactive user interface for navigating their purchases.
  • Multiple Payment Options: Integrates with various payment technologies for credit cards, debit cards, and NFC payments.
  • Built-In Scanning Technology: Allows for quick item scanning, including a scale for weighing and pricing produce.
  • Durable Construction: Designed to withstand continuous use in busy retail settings.
  • Customizable Software: Can be tailored to include loyalty programs, promotional content, and detailed purchase summaries.

Product Quality and Performance:

The MAKEN 21.5-Inch Kiosk is constructed with high-quality materials to ensure durability and reliability. The touchscreen is made from toughened glass to resist scratches and impacts. Internally, the system is powered by robust software that can handle complex transactions and integrate seamlessly with existing supermarket systems.

Specifications:

  • Resolution: Full HD (1920x1080) provides sharp image quality for an engaging user experience.
  • Connectivity: Features high-speed Ethernet, Wi-Fi capabilities, and multiple USB ports for peripheral connections.
  • Operating System: Compatible with popular POS software platforms, ensuring smooth integration.
  • Material: Uses industrial-grade components for enhanced durability and longevity.
  • Dimensions: Compact design to fit conveniently within various store layouts without requiring extensive floor space.

Purpose of Use:

Designed for supermarkets, grocery stores, and large retailers seeking to improve operational efficiency and reduce staffing requirements at checkout points. This kiosk allows customers to handle the checkout process themselves, from scanning items to final payment, thus decreasing lines and improving the shopping experience.

How to Use:

Customers approach the kiosk to begin the checkout process, scan their items, bag them, and follow prompts for payment. The system guides the user through each step with easy-to-follow instructions displayed on the touchscreen.

Supported OS/Application/Industries:

Ideal for the retail industry, especially supermarkets, grocery stores, and any retail outlets that require efficient, high-volume transaction capabilities.

Benefits & Compatibility:

  • Enhanced Customer Experience: Reduces queue times and allows for a more controlled shopping experience.
  • Increased Checkout Efficiency: Speeds up transactions, allowing for higher throughput, especially during peak hours.
  • Reduced Labor Costs: Minimizes the need for a large number of cashiers, reallocating staff to other customer service roles.
  • Modern Retail Solution: Integrates digital advancements into traditional retail settings, appealing to tech-savvy consumers.

Warranty and FAQs:

Includes a one-year manufacturer's warranty covering defects and malfunctions. A comprehensive FAQ section provides support for setup, daily operation, and troubleshooting.

Packaging/Weight/Dimension:

Ships in robust packaging to ensure it arrives in excellent condition, ready for immediate deployment. All necessary mounting and installation hardware is included.

Shop Today & Receive Your Delivery:

Available for immediate purchase, this kiosk can be delivered quickly to your location, providing a rapid enhancement to your store's efficiency.

Best Price Guarantee:

We offer competitive pricing and a price match guarantee, ensuring you get the best value for your investment.

After Sales Support:

Our customer support team is available to assist with any installation or operational issues, ensuring your kiosk is functional and effective from the start.

Request for Customer Reviews and Testimonials:

We encourage feedback from our customers to help us improve our products and assist other businesses in making informed decisions.

Stock Availability:

Please contact our sales team to check stock availability and discuss potential bulk purchases or custom configurations.

Get in Touch:

For more detailed information or specific inquiries about the MAKEN 21.5-Inch Interactive Touch Payment Kiosk, please contact our customer service team. We're committed to providing expert advice and tailored solutions to meet your business needs.

Disclaimer:

All information regarding the MAKEN Self-Service Kiosk is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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