NEOTECH
MAKEN 19 inch desktop advertising display touchscreen self service information checking kiosk
MAKEN 19 inch desktop advertising display touchscreen self service information checking kiosk
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover MAKEN's 19-Inch Desktop Advertising Display Kiosk, perfect for providing self-service information and interactive advertising in compact spaces. Enhance user engagement effortlessly.
Overview:
The MAKEN 19-Inch Desktop Advertising Display Touchscreen Kiosk is engineered for spaces where providing interactive access to information and advertisements is crucial. This compact, self-service kiosk is ideal for retail locations, lobbies, offices, and educational settings where space-saving solutions are necessary.
Product Description:
This interactive kiosk features a 19-inch touchscreen display that offers users a clear and responsive interface for accessing information, advertisements, and other digital content. Designed to fit on desktops or counters, its compact size does not compromise its functionality or impact. The kiosk is equipped with robust software that supports various multimedia formats and interactive applications, making it a versatile tool for any business environment.
Key Features:
- 19-Inch Touchscreen Display: Provides a responsive and clear interface for interactive user engagement.
- Compact Desktop Design: Ideal for environments with limited space, such as small retail counters or reception areas.
- Versatile Functionality: Supports a wide range of applications, from digital advertising to customer information portals.
- Durable Build: Constructed with commercial-grade materials to withstand frequent use in public settings.
- Easy Integration: Compatible with various content management systems for seamless updates and maintenance.
Product Quality and Performance:
The MAKEN kiosk is built to deliver reliable performance with a durable casing that protects against wear and tear. Its touchscreen is designed for high-traffic use, ensuring that the display remains responsive and functional over time. The kiosk's software compatibility allows for easy updates and integration with existing systems, providing a sustainable solution for digital engagement needs.
Specifications:
- Resolution: 1280x1024, ensuring clear and vibrant visuals.
- Connectivity: Includes USB, HDMI, and Wi-Fi capabilities for various input and networking options.
- Operating System: Supports multiple OS platforms, providing flexibility in software installation and use.
- Material: Robust metal and plastic construction for a sturdy and stable unit.
- Installation: Desktop setup with minimal footprint, easy to place and move as needed.
Purpose of Use:
This kiosk is perfect for businesses that need to provide interactive content and services without requiring a large physical footprint. It’s especially effective in settings like retail stores for product information, office buildings for directory assistance, and educational facilities for resource access.
How to Use:
Set up the kiosk on a stable desktop or counter. Power it on and load it with the necessary digital content using the provided interfaces. Users can interact directly with the touchscreen to navigate through information and applications. Regular software updates can be conducted remotely or via direct interface to keep the content fresh and engaging.
Supported OS/Application/Industries:
This device is ideal for any industry that benefits from interactive digital displays, including retail, hospitality, education, and corporate sectors.
Benefits & Compatibility:
- Enhanced User Experience: Interactive touchscreen improves user engagement and satisfaction.
- Space Efficiency: Compact size allows placement in areas with limited space while maintaining functionality.
- Cost-Effective: Provides a high return on investment by enhancing digital interaction without the need for extensive hardware.
- Customizable Content: Easily update and modify digital content to suit specific business needs or promotional activities.
Warranty and FAQs:
Comes with a standard one-year warranty covering hardware malfunctions and defects. An extensive FAQ section is available to help troubleshoot common issues and guide users through setup and customization processes.
Packaging/Weight/Dimension:
Securely packaged to prevent damage during shipping, ensuring that the kiosk arrives in ready-to-use condition. Includes all necessary cables and accessories for immediate setup.
Shop Today & Receive Your Delivery:
Available for immediate order, this kiosk can be quickly shipped and set up, allowing businesses to enhance their interactive display capabilities without delay.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee, ensuring you get the best value for your investment.
After Sales Support:
Our customer support team is available to assist with any installation or operational issues, ensuring your kiosk is functional and effective from the start.
Request for Customer Reviews and Testimonials:
We encourage feedback from our customers to help us improve our products and assist other businesses in making informed decisions.
Stock Availability:
Please contact our sales team to check stock availability and discuss potential bulk purchases or custom configurations.
Get in Touch:
For more detailed information or specific inquiries about the MAKEN 19-Inch Desktop Advertising Display Touchscreen Kiosk, please contact our customer service team. We're committed to providing expert advice and tailored solutions to meet your business needs.
Disclaimer:
All information regarding the MAKEN 19-Inch Desktop Kiosk is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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