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NEOTECH

MAKEN 21.5 Inch Bank/Hospital POS Interactive Self-Service Order Queue Management Kiosk

MAKEN 21.5 Inch Bank/Hospital POS Interactive Self-Service Order Queue Management Kiosk

Regular price Dhs. 0.00 AED
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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline queue management in banks and hospitals with the MAKEN 21.5" Interactive Self-Service Kiosk. Enhance customer experience with efficient self-service technology.

Overview:

Introduce efficiency and modern technology into your bank or hospital with the MAKEN 21.5 Inch Bank/Hospital POS Interactive Self-Service Order Queue Management Kiosk. Designed to manage queues effectively, this kiosk offers an intuitive user experience, allowing patients and customers to check in, schedule appointments, and manage their visits independently.

Product Description:

The MAKEN 21.5" Interactive Self-Service Kiosk is engineered to facilitate smooth and efficient customer flow in high-traffic environments like banks and hospitals. Featuring a responsive 21.5-inch touch screen, this kiosk makes navigation simple for all users. It integrates seamlessly with existing POS systems, providing a reliable platform for order processing, appointment scheduling, and real-time communication.

Key Features:

  • 21.5-Inch Touch Screen: Offers a user-friendly interface with clear, accessible options.
  • Queue Management System: Efficiently manages customer flow with automated ticketing and updates.
  • Customizable Software: Tailored to meet the specific needs of banks and hospitals, including integration with internal systems.
  • Durable Construction: Built to withstand continuous use in busy settings.

Product Quality and Performance:

The MAKEN kiosk is constructed from high-grade materials that ensure durability and dependability. Its software is optimized for quick response and can handle multiple interactions simultaneously without lag, ensuring that every user interaction is smooth and efficient.

Specifications:

  • Display: 21.5" Full HD touch screen
  • Connectivity: Wi-Fi, Ethernet, integrated POS capabilities
  • Software: Customizable to specific industry needs
  • Dimensions: Appropriate for freestanding or countertop placement

Purpose of Use:

This kiosk is designed for use in banks and hospitals where managing large numbers of visitors efficiently is crucial. It helps reduce wait times, improves service delivery, and enhances overall customer satisfaction.

How to Use:

Users simply approach the kiosk, touch the screen to start their interaction, and follow the on-screen prompts to complete their transactions or check-ins. The kiosk can provide printed tickets for queue management or digital notifications to mobile devices.

Supported OS/Application/Industries:

The kiosk is compatible with various operating systems and can be integrated with most hospital and banking software applications, making it a versatile addition to any institution.

Benefits & Compatibility:

  • Improved Customer Experience: Reduces wait times and personalizes customer interactions.
  • Increased Efficiency: Automates routine tasks, allowing staff to focus on more critical duties.
  • Reliability: Provides consistent performance during peak hours, enhancing operational workflow.

Warranty and FAQs:

Includes a one-year warranty covering parts and labor. For additional support, the FAQ section on the NEOTECH website offers setup advice, troubleshooting tips, and best usage practices.

Packaging/Weight/Dimension:

Ships with protective packaging to ensure it arrives without damage, ready for immediate installation and use. Specific dimensions and weight details are available upon request.

Shop Today & Receive Your Delivery Across the UAE!

Purchase the MAKEN 21.5" Interactive Self-Service Kiosk now and transform your facility's customer management system. We offer fast and reliable delivery across the UAE.

Best Price Guarantee:

NEOTECH is committed to offering competitive prices. If you find a lower price for a similar kiosk, we will match it.

After Sales Support:

Our customer service team is on hand to assist with any issues or questions you may have post-purchase, ensuring your kiosk meets all your operational needs.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experiences with the MAKEN kiosk to help us improve and inform others about its benefits.

Stock Availability:

For current stock status or special order queries, please contact us directly. The MAKEN kiosk is generally available for dispatch within 10-15 working days after order confirmation.

Get in Touch:

For more information or assistance regarding the MAKEN 21.5" Interactive Self-Service Kiosk, please contact our expert customer service team. We are here to help ensure your institution benefits from the latest in self-service technology.

Disclaimer:

Information about the MAKEN 21.5" Interactive Self-Service Kiosk on the NEOTECH website is for general informational purposes only and is subject to change. While we strive to maintain accuracy, we cannot guarantee the completeness or timeliness of the information. Always verify product details with our sales team before making a purchase. Specifications and availability may change without notice

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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