NEOTECH
MAKEN 15.6 Inch Touch Kiosk POS Restaurant Order Casher Payment Kiosk Terminal Smart Cash Register
MAKEN 15.6 Inch Touch Kiosk POS Restaurant Order Casher Payment Kiosk Terminal Smart Cash Register
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your restaurant operations with the MAKEN 15.6-Inch Touch Kiosk POS. This smart cash register and payment terminal enhances efficiency, offering a user-friendly interface for easy ordering and payment.
Overview:
The MAKEN 15.6-Inch Touch Kiosk POS Terminal is a cutting-edge solution for restaurants looking to optimize their ordering and payment processes. This all-in-one smart cash register combines robust functionality with sleek design, providing a seamless experience for both staff and customers.
Product Description:
This innovative POS terminal features a 15.6-inch touchscreen display that delivers sharp, clear visuals, making it easy for users to navigate the menu and make selections. Designed specifically for restaurant use, it supports various payment methods and integrates smoothly with kitchen operations to streamline service. Its compact footprint makes it ideal for small to medium-sized eateries where counter space is valuable.
Key Features:
- 15.6-Inch Capacitive Touchscreen: Offers intuitive interaction with the POS system for order entry and payment processing.
- Integrated Payment Solutions: Supports credit cards, mobile payments, and cash, facilitating a flexible customer checkout experience.
- Robust Software Integration: Compatible with leading restaurant management software for seamless back-end integration.
- Durable Build: Constructed with high-quality materials to withstand daily restaurant use and busy service environments.
- Compact Design: Ideal for locations with limited space, ensuring maximum functionality without occupying excessive counter area.
Product Quality and Performance:
Built to endure the demanding conditions of a busy restaurant, the MAKEN 15.6-Inch Touch Kiosk POS features a rugged design that resists spills and impacts. The responsive touchscreen ensures quick and accurate order placements, enhancing overall operational efficiency and reducing wait times.
Specifications:
- Material: Premium-grade components encased in a spill-resistant housing.
- Dimensions: Compact design tailored for use in various restaurant settings.
- Power Requirements: Efficiently operates with standard electrical outlets, with optional battery backup.
- Connectivity: Equipped with Wi-Fi, Bluetooth, and Ethernet capabilities for full connectivity.
Purpose of Use:
Ideal for quick-service restaurants, cafes, and bistros looking to modernize their order and payment systems. This kiosk facilitates a smoother transaction process, improving customer satisfaction and speeding up service.
How to Use:
Set up the kiosk at a strategic location within the restaurant where customers can easily access it. Users can interact directly with the touchscreen to place their orders, customize their meals, and complete payments. The system will then send orders directly to the kitchen, minimizing errors and enhancing service speed.
Supported OS/Application/Industries:
Compatible with a range of POS software systems designed for the hospitality industry, making it versatile for any food service establishment.
Benefits & Compatibility:
- Enhanced Customer Experience: Reduces ordering errors and wait times, providing a more satisfying dining experience.
- Increased Efficiency: Automates the ordering and payment process, allowing staff to focus more on customer service and less on administrative tasks.
- Space-Saving: Its compact size allows for efficient use of dining or counter space.
- Integrated Functionality: Combines order management and payment processing in one device, simplifying operations.
Warranty and FAQs:
Includes a one-year manufacturer warranty covering parts and labor. FAQs available to assist with setup, troubleshooting, and everyday use.
Packaging/Weight/Dimension:
Ships with protective packaging to prevent damage during transit, ensuring it arrives in ready-to-use condition with minimal setup required.
Shop Today & Receive Your Delivery:
Available for immediate purchase, this kiosk can be quickly shipped to enhance your restaurant operations without delay.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee, ensuring you receive the best value for your investment.
After Sales Support:
Our customer support team is ready to assist with any installation or operational queries, ensuring your POS kiosk is functional and effective from the start.
Request for Customer Reviews and Testimonials:
We encourage feedback from our customers to help us continuously improve our products and service.
Stock Availability:
Please contact our sales team to check stock availability and discuss potential bulk purchases or special configurations.
Get in Touch:
For more detailed information or specific inquiries about the MAKEN 15.6-Inch Touch Kiosk POS, please contact our customer service team. We're here to provide expert advice and tailored solutions for your business needs.
Disclaimer:
All information regarding the MAKEN 15.6-Inch Touch Kiosk POS is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


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