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NEOTECH

MAKEN Touch screen totem display desktop interactive information mini queue management kiosk for libraries/Bank/Hospital

MAKEN Touch screen totem display desktop interactive information mini queue management kiosk for libraries/Bank/Hospital

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance service efficiency with the MAKEN Touch Screen Totem Display, a desktop interactive mini kiosk designed for effective queue management in libraries, banks, and hospitals.

Overview:

The MAKEN Touch Screen Totem Display is an innovative solution designed to streamline queue management and enhance customer service in high-demand environments such as libraries, banks, and hospitals. This desktop interactive kiosk combines sleek design with powerful functionality to provide an efficient and user-friendly way to manage visitor flow and disseminate information.

Product Description:

Compact yet powerful, the MAKEN Desktop Interactive Mini Queue Management Kiosk features a responsive touch screen interface that allows users to interact directly with various service options. Perfect for handling appointments, ticketing, and providing information, this kiosk helps reduce wait times and improve overall service efficiency. Its small footprint makes it ideal for placement on counters or tables where space is at a premium.

Key Features:

  • Touch Screen Interface: Easy-to-use touch screen facilitates a smooth user experience, allowing visitors to navigate through services and information quickly.
  • Compact Design: Ideal for desktop use, this kiosk fits easily in limited spaces while providing full functionality.
  • Customizable Software: Tailored software solutions can be adapted to the specific needs of libraries, banks, or hospitals.
  • Durable Construction: Built to withstand frequent use in public spaces.

Product Quality and Performance:

The MAKEN Mini Queue Management Kiosk is built with high-quality materials to ensure durability and reliability. It features a sturdy construction suitable for public use, with a touch screen designed for high-frequency interaction. The system is engineered for continuous operation, providing consistent performance with minimal maintenance.

Specifications:

  • Screen Size: Optimized display for easy interaction without overwhelming desk space.
  • Resolution: High-definition display ensures clarity and readability.
  • Operating System: Compatible with various OS to integrate seamlessly into existing digital infrastructure.
  • Connectivity: Options for Wi-Fi and Ethernet to ensure reliable and secure communication.

Purpose of Use:

This mini kiosk is perfect for environments that require efficient queue management and information dissemination, such as libraries for checking out books, banks for ticketing and appointment management, and hospitals for patient check-ins and information access.

How to Use:

Users can simply approach the kiosk and use the touch screen to select the required services such as obtaining a queue number, making appointments, or accessing informational resources. The intuitive interface guides the user through each step with visual prompts and instructions.

Supported OS/Application/Industries:

The versatile software can be customized to support specific applications required by libraries, financial institutions, or healthcare facilities, making it a valuable tool across various sectors.

Benefits & Compatibility:

  • Enhanced User Experience: Reduces wait times and improves the accuracy of service allocation.
  • Space Efficiency: Compact design maximizes space usage without sacrificing functionality.
  • Increased Service Capacity: Allows facilities to handle higher volumes of visitors efficiently.

Warranty and FAQs:

Comes with a one-year warranty covering technical defects. Comprehensive FAQs and support documentation are provided to facilitate setup, usage, and troubleshooting.

Packaging/Weight/Dimension:

Securely packaged to prevent damage during shipping, with dimensions suitable for easy setup and integration into existing spaces.

Shop Today & Receive Your Delivery Nationwide!

Implement the MAKEN Touch Screen Totem Display in your facility to improve operational efficiency and customer satisfaction. Our efficient delivery service ensures quick and hassle-free setup.

Best Price Guarantee:

NEOTECH is committed to offering competitive prices on our interactive kiosks. If you find a lower price for a comparable product, we'll match it.

After Sales Support:

Our dedicated customer service team is ready to assist with any setup or operational questions, ensuring your kiosk is optimized for your specific needs.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the MAKEN kiosk to help us continue improving and assisting other organizations in their technology investments.

Stock Availability:

Please contact us to verify the availability of the MAKEN Mini Queue Management Kiosk before placing your order. It is typically ready for dispatch within 10-15 working days after order confirmation.

Get in Touch:

For more detailed information or assistance with the MAKEN Touch Screen Totem Display, please contact our customer service team. We are here to ensure your organization benefits from the latest in interactive technology solutions.

Disclaimer:

All information regarding the MAKEN Touch Screen Totem Display on the NEOTECH website is for general informational purposes only and is subject to change. We strive to ensure accuracy but cannot guarantee the completeness or timeliness of the information. Always verify product details with our sales team before making a purchase. Specifications and availability are subject to change without notice

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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