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NEOTECH

MAKEN Desktop Interactive self-service payment kiosk 15.6 inch kiosk pos touch screen

MAKEN Desktop Interactive self-service payment kiosk 15.6 inch kiosk pos touch screen

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your checkout processes with the MAKEN 15.6" desktop interactive self-service payment kiosk. Perfect for quick and efficient transactions in any retail or hospitality setting.


Overview:

Optimize your payment processes with the MAKEN Desktop Interactive 15.6-inch Self-Service Payment Kiosk. This compact POS touch screen kiosk is designed to facilitate fast and secure transactions, making it an ideal choice for businesses looking to enhance customer experience and operational efficiency.

Product Description:

The MAKEN 15.6-inch kiosk is a versatile and user-friendly self-service payment solution, perfect for any retail or hospitality environment. Equipped with a responsive touch screen and intuitive interface, it allows customers to handle their transactions independently, from order placement to payment, all at one station.

Key Features:

  • Compact 15.6" Touch Screen: Offers a clear, responsive interface for easy user interaction.
  • User-Friendly Interface: Simplifies the transaction process, enabling quick customer adaptation and usage.
  • Robust POS Integration: Seamlessly integrates with existing POS systems for a smooth operation.
  • Durable Design: Built to withstand regular use in high-traffic areas.

Product Quality and Performance:

Constructed from high-quality materials, the MAKEN 15.6-inch kiosk is built to last. It offers reliable performance day in and day out, ensuring that it can handle the demands of busy business environments without compromising on speed or user experience.

Specifications:

  • Display: 15.6-inch capacitive touch screen
  • Operating System: Compatible with various POS software systems
  • Connectivity: Includes options for WiFi, Bluetooth, and Ethernet
  • Dimensions: 40 x 30 x 20 cm
  • Weight: 10 kg

Purpose of Use:

Ideal for small to medium-sized retail shops, cafes, and restaurants, where space is at a premium and customer service speed is crucial. This kiosk helps reduce queue times and increases customer satisfaction by allowing for a self-managed checkout experience.

How to Use:

Customers can begin by touching the screen to start their order, browse the available options or enter their details, and then follow prompts to complete the transaction. The kiosk is designed to guide the user through each step, ensuring a straightforward and efficient process.

Supported Industries:

This POS kiosk is suitable for a wide range of industries including retail, hospitality, and entertainment venues that require efficient, self-service payment options.

Benefits & Compatibility:

  • Increased Transaction Speed: Reduces the time each customer spends at checkout.
  • Enhanced Customer Experience: Allows customers to control their purchases and payments, reducing errors and increasing satisfaction.
  • Space Efficiency: Its desktop design makes it easy to place in locations with limited space.

Warranty and FAQs:

Comes with a standard one-year warranty covering defects in materials and workmanship. Detailed FAQs and support resources are available online to help with any operational questions.

Packaging/Weight/Dimension:

The kiosk is securely packaged to protect it during shipping. Packaging details including weight and dimensions are specifically tailored to ensure easy handling and setup.

Shop Today & Receive Your Delivery:

Order your MAKEN 15.6" self-service kiosk today for prompt delivery, enabling you to quickly enhance your service capabilities.

Best Price Guarantee:

We offer competitive pricing on our kiosks with a price match guarantee, ensuring you get the best value for your investment.

After Sales Support:

Our dedicated support team is on hand to provide any assistance needed to get your kiosk up and running smoothly, ensuring maximum performance and customer satisfaction.

Request for Customer Reviews and Testimonials:

We value your feedback! Sharing your experience with the MAKEN 15.6" kiosk helps us to continuously improve our products and customer service.

Stock Availability:

Please contact us to check the availability of the MAKEN 15.6" kiosk before placing your order to ensure timely delivery.

Get in Touch:

For more detailed information or to arrange a demonstration, reach out to our sales team. We're ready to assist you in finding the best self-service solutions for your business needs.

Disclaimer:

All provided information is for general informational purposes only and is subject to change. Product images are for illustration purposes and may not accurately depict the actual product. Confirm all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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