NEOTECH
ZYWELL Z80-EM Embedded Thermal Ticket Printer
ZYWELL Z80-EM Embedded Thermal Ticket Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your printing capabilities with the Zywell Z80-EM, an advanced embedded thermal ticket printer designed for high-volume environments. Reliable, fast, and easy to integrate. Shop now!
Overview:
The Zywell Z80-EM is a robust embedded thermal ticket printer tailored for high-volume ticketing and receipt printing in commercial and industrial settings. This printer is engineered to deliver top performance and reliability, fitting seamlessly into kiosks, public transport systems, and service terminals.
Product Description:
Designed for demanding applications, the Zywell Z80-EM ensures continuous, high-quality ticket printing with minimal maintenance. This printer features advanced thermal technology that offers quick, clear outputs without the need for ink or toner, making it a cost-effective solution for businesses. Its compact design allows easy integration into various systems, while its durable build withstands rigorous daily use.
Key Features:
- High-Speed Printing: Delivers tickets at speeds that keep transaction times to a minimum.
- Compact and Durable: Engineered to fit in small spaces and built to last.
- Easy Integration: Compatible with multiple systems for flexible installations.
- Energy Efficient: Reduces operational costs with low power consumption.
Product Quality and Performance:
The Zywell Z80-EM stands out for its exceptional performance and reliability. It handles large volumes of printing with ease, ensuring operations run smoothly without interruptions. Its efficient design minimizes downtime and maintenance, providing a long service life even in the busiest environments.
Specifications:
- Dimensions: 6.5" x 4" x 3.5"
- Weight: 650 grams
- Resolution: 203 DPI
- Print Speed: 150mm/s
- Connectivity: USB, Serial, Ethernet
- Paper Width: 80mm
Purpose of Use:
The Zywell Z80-EM is ideal for sectors that require reliable and efficient printing solutions, such as public transportation, event management, and retail services. Its ability to quickly produce tickets and receipts ensures high customer satisfaction and streamlined operations.
How to Use:
Install the Zywell Z80-EM into your existing infrastructure, load the thermal paper, connect it to your control system, and it is ready to print. This printer is designed for straightforward operation, allowing you to focus more on customer service and less on hardware management.
Supported OS/Application/Industries:
This printer supports various operating systems and is particularly suited for industries that need fast and dependable ticket or receipt printing, including transportation, entertainment, and retail.
Benefits & Compatibility:
- Rapid Deployment: Quick setup and integration with existing systems.
- Reduced Operational Costs: No ink or toner required, low maintenance needs.
- Versatility: Supports a wide range of applications and environments.
Warranty and FAQs:
Zywell provides a comprehensive one-year warranty on the Z80-EM, covering all manufacturing defects. For more details on warranty claims and troubleshooting, visit our FAQ section or get in touch with our support team.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your Zywell Z80-EM today and benefit from our reliable delivery service across the UAE. Ensure your organization is equipped with a high-performance printing solution that meets the demands of your operations.
Best Price Guarantee:
We guarantee the best prices for the Zywell Z80-EM. Find a lower price elsewhere, and we'll match it. Shop with confidence knowing you're getting the best deal with NEOTECH.
After Sales Support:
At NEOTECH, your satisfaction is our priority. We offer extensive after-sales support for the Zywell Z80-EM to help you maximize its benefits and ensure smooth operation in your business.
Request for Customer Reviews and Testimonials:
We invite our customers to share their experiences with the Zywell Z80-EM. Your feedback helps us to continuously improve our products and services, aiming to exceed your expectations.
Stock Availability:
To confirm the availability of the Zywell Z80-EM, please contact us before placing your order. We strive to maintain adequate stock levels, but availability may vary. Lead times for special orders are typically 10-15 working days.
Get in Touch:
For additional information about the Zywell Z80-EM or other inquiries, our expert team is ready to assist you. Contact us today to ensure you get the most out of your NEOTECH products.
Disclaimer:
All information on the NEOTECH website is provided for informational purposes only and is subject to change without notice. Product images are for illustration purposes and may not fully represent the actual product. Verify all details with our sales team before making a purchase, as prices and specifications are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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