NEOTECH
Royal 115CX Ink Roller
Royal 115CX Ink Roller
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your Royal 115CX's printing capabilities with our high-quality ink roller. Designed for clear, durable prints, it's perfect for businesses requiring consistent, high-quality printing. Shop now for optimal performance!
Overview:
The Royal 115CX Ink Roller is expertly designed to deliver superior printing quality for the Royal 115CX portable electronic cash register. This ink roller ensures every transaction is recorded with clarity and precision, making it essential for businesses that prioritize accurate and reliable receipt printing.
Product Description:
The Royal 115CX Ink Roller is manufactured from premium materials that provide sharp, smudge-free printing. Perfect for retail, hospitality, and any setting where reliable printing is crucial, this ink roller helps maintain the functionality of your Royal 115CX, ensuring smooth operations during busy business hours. Its robust design is built to withstand frequent use, offering longevity and consistent performance.
Key Features:
- High-Quality Printing: Produces crisp, legible text and graphics, ensuring professional-looking receipts.
- Durable Design: Constructed to resist wear and tear, maintaining quality printouts over time.
- Easy Installation: Simple to install, minimizing downtime and enhancing productivity.
- Compatibility: Specifically designed for compatibility with the Royal 115CX cash register.
Product Quality and Performance:
The Royal 115CX Ink Roller is rigorously tested to meet high standards of durability and performance, ensuring it works seamlessly with your Royal 115CX cash register. The premium ink used in this roller provides consistent, high-quality results with each print, making it a reliable choice for businesses that need to keep precise records.
Specifications:
- Compatibility: Designed exclusively for the Royal 115CX portable electronic cash register.
- Material: High-grade components for extended use and reliability.
- Installation: Engineered for quick and easy replacement to keep your operations running smoothly.
Purpose of Use:
Ideal for businesses using the Royal 115CX, including mobile vendors, small retail shops, and pop-up stores, where efficient and accurate receipt printing is critical to customer service and transaction management.
How to Use:
To replace the ink roller, ensure your Royal 115CX is turned off. Open the printer compartment, carefully remove the old ink roller, and insert the new Royal 115CX Ink Roller with the ink side facing the paper path. Close the compartment securely and resume printing.
Supported Devices:
This ink roller is specifically compatible with the Royal 115CX cash register and may not be suitable for use with other devices.
Benefits & Compatibility:
- Seamless Compatibility: Perfectly matches the Royal 115CX for flawless operation.
- Enhanced Print Quality: Delivers clear and consistent outputs essential for maintaining transaction records.
- Long-Term Reliability: Built to handle frequent usage without quality degradation.
Warranty and FAQs:
Includes a standard warranty covering defects in materials and workmanship. Additional support regarding usage and maintenance can be found in our FAQ section.
Packaging/Weight/Dimension:
Securely packaged to ensure the ink roller arrives in perfect condition. Packaging details include weight and dimensions to assist with proper storage and handling.
Shop Today & Receive Your Delivery:
Order your Royal 115CX Ink Roller today to take advantage of our efficient delivery services across the UAE, ensuring your business remains equipped for flawless transaction processing.
Best Price Guarantee:
We provide competitive pricing on our Royal 115CX Ink Rollers. Find a lower price elsewhere? We'll match it to ensure you get the best value.
After Sales Support:
Our customer service team is available to assist with any questions or issues regarding your purchase, ensuring you are fully satisfied with your ink roller.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Royal 115CX Ink Roller to help us improve our service and product offerings.
Get in Touch:
For more information or assistance with your Royal 115CX Ink Roller, please contact our customer service team. We are dedicated to providing excellent support and ensuring the smooth operation of your business.
Disclaimer:
All information is for general purposes only and is subject to change without notice. Confirm details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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