NEOTECH
Hikvision DS-K1T502DBFWX-C Access Control Terminal
Hikvision DS-K1T502DBFWX-C Access Control Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your premises with the Hikvision DS-K1T502DBFWX-C Access Control Terminal, featuring cutting-edge biometric technology and enhanced connectivity for comprehensive security management.
Overview
The Hikvision DS-K1T502DBFWX-C Access Control Terminal is a sophisticated security device designed to provide top-tier access control and communication capabilities in high-security areas such as corporate buildings, governmental facilities, and educational campuses. This terminal incorporates advanced biometric technologies and connectivity features to ensure a secure and efficient operation.
Product Description
The DS-K1T502DBFWX-C terminal by Hikvision is engineered for robust access control with features that support enhanced user verification through biometric data and card access. This model is distinguished by its integrated communication tools and superior connectivity options, making it a versatile choice for modern security needs.
Key Features
- Advanced Biometric System: Utilizes both facial recognition and fingerprint scanning to provide double-layered security, ensuring reliable and accurate user identification.
- Extended Capacity: Supports up to 6,000 face templates, 10,000 fingerprint templates, and can store up to 200,000 event logs.
- Superior Connectivity: Equipped with dual-band Wi-Fi, TCP/IP, and RS-485 connections for seamless network integration.
- Integrated Camera: Features a built-in camera for real-time video verification, enhancing security measures.
- Rugged Design: IP67-rated for water and dust resistance, suitable for both indoor and outdoor environments.
- Intuitive Interface: Includes a 5-inch LCD touch screen that offers an interactive user experience and easy configuration.
Product Quality and Performance
The Hikvision DS-K1T502DBFWX-C is constructed with high-quality materials to withstand various environmental conditions and provide dependable performance under continuous use. It's designed to handle large volumes of data and traffic efficiently, making it an ideal solution for areas requiring stringent access control.
Specifications
- Dimensions: 225 mm x 135 mm x 25 mm
- Face Template Capacity: 6,000
- Fingerprint Capacity: 10,000
- Event Log Capacity: 200,000
- Communication: Dual-band Wi-Fi, TCP/IP, RS-485
- Display: 5-inch LCD touch screen
- Environmental Rating: IP67
- Camera: Integrated camera for additional security verification
Purpose of Use
- Corporate Offices: Manages access control seamlessly while providing a high level of security for sensitive corporate areas.
- Government Facilities: Ensures secure access for authorized personnel with reliable biometric authentication.
- Educational Institutions: Safeguards students and staff with advanced access control systems tailored for large populations.
- High-Security Areas: Ideal for installations requiring stringent security measures and comprehensive event logging.
Installation Guide
- Selection of Installation Site: Choose a strategic location that optimizes usage and coverage for access control.
- Secure Mounting: Install the terminal securely at an appropriate height to accommodate facial and fingerprint recognition.
- Connectivity Setup: Connect the device to the network through Wi-Fi or wired connections and configure settings for optimal performance.
- Enrollment Process: Register users by capturing their biometric data and assigning access credentials.
- System Configuration: Customize settings for access levels, communication preferences, and security protocols.
- Operational Testing: Conduct extensive tests to ensure all functionalities are working correctly and the system is ready for deployment.
Benefits & Compatibility
- Enhanced Security Features: Dual biometric technologies and integrated video increase security and reduce potential breaches.
- High Scalability: Capable of handling large databases, suitable for growing organizations.
- Durable and Reliable: Built to last in tough environments, providing long-term investment value.
- User-Friendly Operation: Easy to manage with a touch screen interface and intuitive navigation.
Warranty and Support
This terminal comes with Hikvision's comprehensive warranty and support services, including technical assistance for installation, configuration, and troubleshooting to ensure reliable and effective operation.
Where to Buy
Available through NEOTECH and other authorized Hikvision distributors. Purchasing from reputable vendors ensures that you receive genuine products along with professional support and installation services.
Get in Touch
For more information or assistance with the Hikvision DS-K1T502DBFWX-C Access Control Terminal, please contact our customer service team. We are dedicated to providing expert support and ensuring that your security solutions meet your specific needs and standards.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Please verify all specifications and compatibility before making a purchase to ensure the product meets your requirements.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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