NEOTECH
Hikvision DS-K1T804AF Pro Series Fingerprint Terminal
Hikvision DS-K1T804AF Pro Series Fingerprint Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your security with the Hikvision DS-K1T804AF Pro Series Fingerprint Terminal, featuring advanced fingerprint technology for reliable access control.
Overview
The Hikvision DS-K1T804AF Pro Series Fingerprint Terminal is engineered for top-level security and user convenience. This device incorporates sophisticated biometric technology to provide secure and efficient access control, suitable for a wide range of facilities including corporate offices, government buildings, and educational institutions.
Product Description
The DS-K1T804AF Pro Series Terminal from Hikvision enhances security protocols by providing reliable biometric authentication. This terminal supports multiple authentication methods including fingerprint recognition, ensuring secure access control. Designed for high traffic environments, it quickly verifies identities and manages access permissions efficiently.
Key Features
- Fingerprint Authentication: Delivers quick and accurate identity verification using advanced biometric technology.
- High User Capacity: Supports up to 3,000 fingerprints, ideal for medium to large-sized organizations.
- Robust Design: Constructed to withstand various environmental conditions, making it suitable for both indoor and outdoor installations.
- Extensive Event Logs: Stores up to 100,000 event records, providing detailed insights into access patterns and security breaches.
- Communication Interfaces: Features TCP/IP and USB-host for seamless network integration and data management.
- User-Friendly Interface: Equipped with a 2.4-inch LCD screen to display information clearly and facilitate easy operation.
Product Quality and Performance
The Hikvision DS-K1T804AF is manufactured to strict specifications, ensuring high durability and performance under diverse operational conditions. It is rigorously tested to handle continuous use in high-traffic settings, offering dependable performance that meets the demands of stringent security environments.
Specifications
- Dimensions: 140 mm × 155 mm × 35 mm
- Fingerprint Capacity: 3,000 fingerprints
- Event Log Capacity: 100,000 records
- Communication: TCP/IP, USB-host
- Display: 2.4-inch LCD screen
- Operating Temperature: -10 °C to +55 °C
Purpose of Use
- Corporate Security: Manages employee access to secure areas, enhancing workplace security.
- Educational Settings: Controls access to restricted areas within educational institutions, safeguarding students and faculty.
- Government Facilities: Ensures secure entry to sensitive locations, maintaining integrity and confidentiality.
- Healthcare Facilities: Provides access control in hospitals to protect restricted zones, ensuring patient safety and privacy.
Installation Guide
- Mounting the Terminal: Install the terminal at a suitable height near the entry point.
- Connecting to Power: Connect the device to a power source and ensure it is properly grounded.
- Network Configuration: Integrate the terminal with the existing network via TCP/IP settings.
- Enrolling Users: Register user fingerprints into the system for authentication.
- Testing and Activation: Conduct thorough tests to ensure the system is functioning correctly before going live.
Benefits & Compatibility
- Enhanced Security Measures: Offers a reliable way to secure premises by limiting access based on verified biometric data.
- Efficient Traffic Management: Handles high volumes of traffic without delays, suitable for peak usage periods.
- Easy Integration: Compatible with existing network infrastructures, allowing for straightforward setup and management.
- Scalable Solutions: Supports expansions and upgrades to meet growing security needs.
Warranty and Support
Includes a manufacturer warranty that covers defects in materials and functionality. Full technical support is provided, helping users with setup, maintenance, and troubleshooting.
Where to Buy
Available through NEOTECH specialized security system providers. Ensure purchases are made through reputable vendors to guarantee authenticity and full product support.
Get in Touch
For further assistance with the Hikvision DS-K1T804AF Pro Series Fingerprint Terminal or to explore more security solutions, please contact our expert support team. We are committed to providing high-quality service and ensuring your security requirements are met effectively.
Disclaimer
All information provided is for general informational purposes only and may be subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all details with authorized sources before making a purchasing decision.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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