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NEOTECH

Hikvision DS-K1A802AEF-B Pro Series Fingerprint Time Attendance Terminal

Hikvision DS-K1A802AEF-B Pro Series Fingerprint Time Attendance Terminal

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your workforce management with the Hikvision DS-K1A802AEF-B Pro Series Fingerprint Time Attendance Terminal, featuring advanced biometric technology for accurate time tracking.


Overview

The Hikvision DS-K1A802AEF-B Pro Series Fingerprint Time Attendance Terminal is designed to offer a reliable and efficient solution for managing employee attendance. This advanced terminal utilizes biometric fingerprint technology to ensure accurate and secure time and attendance recording, making it an ideal choice for organizations looking to enhance workforce management and operational efficiency.

Product Description

The DS-K1A802AEF-B from Hikvision's Pro Series is equipped with state-of-the-art fingerprint recognition technology that accurately captures and records employee attendance, helping to eliminate common issues such as buddy punching and time theft. The terminal also supports additional authentication methods, providing flexibility in how attendance data is collected and managed.

Key Features

  • Advanced Fingerprint Technology: Ensures precise employee identification and reduces fraudulent time entries.
  • High Storage Capacity: Can store up to 3,000 fingerprint templates and 100,000 transaction records, suitable for medium to large-sized enterprises.
  • Robust Connectivity Options: Features TCP/IP and USB-host interfaces for seamless data transfer and integration with existing HR systems.
  • Durable Build: Constructed to perform reliably in various working environments.
  • User-Friendly Interface: Equipped with a clear LCD display and intuitive navigation for ease of use.
  • Multi-Language Support: Offers various language settings to accommodate diverse workforce demographics.

Product Quality and Performance

The DS-K1A802AEF-B is crafted with high-quality materials and engineered to withstand the demands of daily use in busy workplace settings. It provides quick and reliable authentication, ensuring efficient operation and consistent performance.

Specifications

  • Dimensions: 185 mm × 136 mm × 38 mm
  • Fingerprint Capacity: 3,000 templates
  • Log Capacity: 100,000 transactions
  • Communication: TCP/IP, USB-host
  • Display: LCD screen for display and operation
  • Operating Environment: Designed for indoor use with a robust casing for durability

Purpose of Use

  • Corporate Offices: Enhances security and accuracy of time tracking for payroll accuracy.
  • Manufacturing Facilities: Manages shift attendance and access control in secure areas.
  • Retail Businesses: Tracks staff attendance across multiple locations to improve scheduling efficiency.
  • Educational Institutions: Records attendance for administrative and teaching staff, streamlining operational processes.

Installation Guide

  1. Select Optimal Installation Location: Install the terminal in a convenient location where employees can easily access it upon entering or exiting the workplace.
  2. Mounting the Device: Securely mount the terminal to a wall using the provided installation kit.
  3. Power and Network Configuration: Connect the terminal to a power source and establish a network connection via TCP/IP or USB for data synchronization.
  4. Enrollment of Users: Register employees' fingerprints in the terminal to enable biometric verification.
  5. Operational Testing: Conduct tests to ensure the system correctly records and stores attendance data.

Benefits & Compatibility

  • Reduced Administrative Costs: Automates attendance tracking, reducing the need for manual timekeeping and associated errors.
  • Increased Security: Biometric data provides a higher level of security compared to traditional ID cards or PINs.
  • Seamless Integration: Easily integrates with existing workforce management systems to enhance data accuracy and accessibility.
  • Enhanced Employee Compliance: Encourages employee punctuality and accountability through transparent attendance tracking.

Warranty and Support

Comes with a full warranty and comprehensive support from Hikvision, ensuring that any issues with hardware or software are promptly addressed.

Where to Buy

Available through NEOTECH specialized security system providers. Ensure purchases are made through reputable vendors to guarantee authenticity and full product support.

Get in Touch

For more information or assistance with your Hikvision DS-K1A802AEF-B Pro Series Fingerprint Time Attendance Terminal, please contact our customer service team. We are dedicated to providing expert advice and support to meet your organizational needs.

Disclaimer

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify specifications and compatibility with your network requirements before making a purchase decision.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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