NEOTECH
Hikvision HM-TD3028T-2/Q(B) Thermography Cube Camera
Hikvision HM-TD3028T-2/Q(B) Thermography Cube Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Utilize the Hikvision HM-TD3028T-2/Q(B) Thermography Cube Camera for precise thermal imaging and security. Ideal for critical monitoring in any setting. Secure your space today with fast delivery!
Overview:
The Hikvision HM-TD3028T-2/Q(B) Thermography Cube Camera is engineered for detailed thermal imaging and accurate temperature measurement in a variety of environments, including industrial sites, public areas, and buildings requiring enhanced security.
Product Description:
This advanced thermography camera from Hikvision offers high-resolution thermal imaging capabilities to detect heat variations and potential hazards in real-time. Equipped with state-of-the-art sensors and intelligent image processing, the HM-TD3028T-2/Q(B) ensures detailed thermal views and reliable performance under diverse operational conditions.
Key Features:
- High-Resolution Thermal Imaging: Captures detailed thermal images for precise temperature monitoring and analysis.
- Real-Time Alerts: Automatic detection of temperature anomalies, providing instant alerts to mitigate risks effectively.
- Robust Integration: Easily integrates with existing monitoring systems, enhancing security and surveillance capabilities.
- Durable and Reliable: Constructed to perform reliably in both indoor and outdoor settings, suitable for harsh environments.
Product Quality and Performance:
The Hikvision HM-TD3028T-2/Q(B) Thermography Cube Camera is built with high-quality components that ensure longevity and durability. Its thermal imaging technology is precisely calibrated for accuracy, making it an indispensable tool for sectors requiring meticulous temperature monitoring.
Specifications:
- Temperature Measurement Range: -20°C to 550°C
- Accuracy: ±2°C or ±2%
- Thermal Resolution: 160 x 120 pixels
- Frame Rate: 25 Hz
- Connectivity: Ethernet, Wi-Fi capabilities for flexible installation
- IP Rating: IP66, ensuring dust and water resistance
Purpose of Use:
This camera is ideal for monitoring electrical installations, machinery, and populated areas to prevent overheating and potential fires. It also serves well in healthcare settings for fever screening and other medical applications.
How to Use:
Install the camera in a strategic location, connect it to your network, and configure settings using Hikvision software to begin monitoring temperature variations and receiving automated alerts.
Supported Industries:
- Industrial: Monitoring equipment and production lines for overheating risks.
- Healthcare: Screening for elevated temperatures in hospitals and clinics.
- Public Safety: Monitoring crowded areas for safety and security purposes.
Benefits & Compatibility:
- Enhanced Safety: Provides critical temperature data to prevent hazards.
- Operational Efficiency: Facilitates maintenance of optimal conditions in industrial processes.
- Cost-Effective: Reduces potential damage and downtime through early detection of temperature irregularities.
Warranty and FAQs:
The camera comes with a comprehensive warranty. Detailed FAQs are available for troubleshooting and maximizing the use of the device.
Packaging/Weight/Dimension:
Shipped securely to ensure it arrives in perfect condition, with dimensions and weight optimized for easy installation.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Hikvision HM-TD3028T-2/Q(B) Thermography Cube Camera today for our dependable delivery service, supporting the growth and security of your business. Whether you're starting up or scaling up, our services make it easier than ever.
Best Price Guarantee:
We monitor the market to ensure we offer the best prices, and if you find a lower price elsewhere, we will match it. Shop with confidence knowing you're getting the best deal.
After Sales Support:
Our commitment to excellence extends to our after-sales support, ensuring complete satisfaction with your purchase.
Request for Customer Reviews and Testimonials:
Please help us improve by sharing your experience with the Hikvision HM-TD3028T-2/Q(B) Thermography Cube Camera.
Stock Availability:
Check stock availability by contacting us before placing your order. The product is typically available within 10-15 working days after your order confirmation.
Get in Touch:
For any questions or advice regarding our products, feel free to seek expert advice from our team, always ready to support you.
Disclaimer:
All information is for informational purposes only and may change without notice. Product images are for illustration purposes only and may not reflect the actual product. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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