NEOTECH
Hikvision HM-TD5537T-7/W Bi-spectrum Thermography Mini Positioning system
Hikvision HM-TD5537T-7/W Bi-spectrum Thermography Mini Positioning system
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your security and monitoring capabilities with the Hikvision HM-TD5537T-7/W, a bi-spectrum thermography system designed for detailed environmental and security insights. Ideal for sensitive and critical areas.
Overview:
The Hikvision HM-TD5537T-7/W Bi-spectrum Thermography Mini Positioning System is a sophisticated surveillance tool that combines high-resolution optical imaging with precise thermal imaging in a compact and versatile unit. This system is engineered for environments where detailed surveillance and temperature monitoring are crucial for safety and security.
Product Description:
Featuring a 7mm thermal lens and enhanced optical capabilities, the HM-TD5537T-7/W provides accurate thermal detection and visual monitoring simultaneously. This system is ideal for applications that require continuous environmental monitoring and perimeter security, including industrial sites, critical infrastructure, and high-security zones.
Key Features:
- Dual-Spectrum Functionality: Offers both thermal and high-definition optical imaging for comprehensive monitoring.
- 7mm Thermal Lens: Ideal for close-range monitoring, providing detailed thermal images and accurate temperature measurements.
- Compact Design: Engineered to be deployed in a variety of settings without requiring extensive space.
- Highly Maneuverable: Includes full pan, tilt, and zoom capabilities to cover extensive areas and focus on points of interest.
Product Quality and Performance:
Built to Hikvision's high standards, the HM-TD5537T-7/W ensures reliability and durability under various environmental conditions. Its advanced imaging technologies provide crucial data for security and operational purposes, making it a valuable asset for comprehensive monitoring solutions.
Specifications:
- Thermal Resolution: 160 x 120 pixels
- Optical Resolution: Capable of capturing up to 1080p resolution
- Field of View: Wide thermal and optical coverage with PTZ capabilities
- Connectivity: Includes Ethernet for robust network integration
- Build: Rugged design suitable for both indoor and outdoor applications
Purpose of Use:
Designed for industries and facilities where safety and security are a priority. The system's bi-spectrum capabilities allow for early detection of heat-related issues and security breaches, making it essential for infrastructure monitoring and perimeter security.
How to Use:
Install the system in strategic areas requiring monitoring. Configure the settings through a network interface to start receiving both thermal and optical video feeds. Utilize the PTZ features to adjust the coverage area and zoom in on specific details or areas as needed.
Supported Industries:
- Industrial Safety: Monitor machinery and production lines for overheating or other anomalies.
- Security: Enhance security measures in areas such as airports, border controls, and other sensitive locations.
- Energy Sector: Useful for monitoring power plants and substations for any unusual thermal activity.
Benefits & Compatibility:
- Enhanced Surveillance: Combines visual and thermal surveillance for a thorough monitoring approach.
- Early Detection: Allows for the detection of irregularities, preventing potential damages and enhancing security.
- Adaptable Installation: Suitable for various industrial and security applications due to its versatile design.
Warranty and FAQs:
Comes with a standard manufacturer’s warranty. Extensive FAQs and technical support are available to assist with installation, configuration, and maintenance.
Packaging/Weight/Dimension:
Securely packaged with all necessary mounting hardware and software for device management, ensuring safe delivery and straightforward installation.
Shop Today & Receive Your Delivery Across the UAE!
Secure your premises with the Hikvision HM-TD5537T-7/W. Order today for state-of-the-art bi-spectrum monitoring capabilities. Fast and reliable delivery ensures your operations are quickly enhanced with advanced surveillance technology.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee to ensure you receive the best value for your security investments.
After Sales Support:
Our support team is ready to assist with any operational or technical questions, ensuring a smooth experience with your new surveillance system.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HM-TD5537T-7/W to help us continue to improve our products and services.
Stock Availability:
Contact us to confirm stock availability before placing your order to ensure timely delivery.
Get in Touch:
For any inquiries or additional information about our products, our expert team is ready to assist. Contact us today!
Disclaimer:
All information provided is for reference purposes only and may be subject to change. Verify all details with our sales team before making a purchase. Product images are illustrative and may not accurately depict the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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