NEOTECH
Hikvision DS-2CD3347G2-LS(U) 4 MP ColorVu Fixed Turret Network Camera
Hikvision DS-2CD3347G2-LS(U) 4 MP ColorVu Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unmatched surveillance with Hikvision's 4MP ColorVu Turret Camera, delivering vivid, full-color video day and night with cutting-edge technology for exceptional low-light performance.
Overview
The Hikvision DS-2CD3347G2-LS(U) is a 4 MP fixed turret network camera equipped with ColorVu technology, designed to provide full-color video 24/7. This camera is ideal for areas that require clear and detailed color video under all lighting conditions, especially in low-light environments.
Product Description
This camera offers a 4 MP resolution (2560 × 1440), ensuring high-definition clarity and detail. ColorVu technology allows it to capture vibrant, colorful video even in environments with minimal ambient light, thanks to its advanced sensor and lenses with a large aperture. The DS-2CD3347G2-LS(U) also features a built-in supplemental light that illuminates the scene in complete darkness to maintain color details. It supports H.265+ compression technology, which reduces bandwidth and storage requirements while maintaining high-quality video output. The camera's durable design is IP67-rated, making it suitable for both indoor and outdoor applications.
Key Features
- 4 Megapixel High-Resolution: Provides sharp, clear images for detailed surveillance.
- ColorVu Technology: Ensures brilliant color video recording, even at night.
- Built-in Supplemental Light: Offers additional illumination to keep video in color 24/7.
- H.265+ Compression: Maximizes storage space and reduces bandwidth usage.
- IP67 Weatherproof: Ensures protection against the elements, suitable for outdoor use.
- Smart Feature Set: Includes motion detection, line crossing detection, and intrusion detection.
Performance, Quality, Durability, and Reliability
The DS-2CD3347G2-LS(U) is built to perform consistently in a variety of settings, including challenging outdoor conditions. Its ability to deliver high-quality, full-color video in low-light situations makes it a reliable choice for critical security monitoring.
Specifications
- Resolution: 4 MP (2560 × 1440)
- Lens: Fixed lens
- IR Range: Built-in supplemental light for clear night vision
- Video Compression: H.265+, H.265, H.264+, H.264
- Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)
Purpose of Use
Perfect for monitoring areas where high-quality video footage is necessary to capture detail and color accuracy, such as retail spaces, schools, and public areas, enhancing security and operational insights.
How to Use
Install the camera at strategic points where detailed color video is crucial, especially in low-light conditions. Utilize the advanced settings to configure video feeds and alerts according to specific security requirements.
Supported OS/Application/Industries
The camera is suitable for a wide range of applications and is compatible with various surveillance systems, adhering to ONVIF standards for easy integration.
Benefits & Compatibility
The DS-2CD3347G2-LS(U) enhances security measures by providing continuous, clear, and detailed color video, making it easier to identify subjects and events under any lighting conditions.
Warranty and FAQs
Includes a standard one-year manufacturer's warranty, with extended support options available through Hikvision to ensure comprehensive coverage and peace of mind.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting screws, installation guide.
- Weight: Approximately 0.5 kg
- Dimensions: Compact design for easy installation and minimal visual impact.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your security setup with the Hikvision 4MP ColorVu Turret Camera. Our reliable delivery services ensure a quick and secure setup.
Best Price Guarantee
We consistently monitor our prices to ensure that you receive the best possible deal. If you find this model at a lower price elsewhere, we will match it.
After Sales Support
Our dedicated support team is ready to assist with any post-purchase inquiries or issues, ensuring your surveillance system remains effective and efficient.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Hikvision turret camera to help others make informed decisions and to support our continuous improvement efforts.
Stock Availability
Please contact us to confirm the availability of this camera before placing your order. Delivery is typically expected within 10-15 working days.
Get in Touch
For more information or assistance with our products, please contact our expert team. We're here to provide personalized security solutions tailored to meet your specific needs.
Disclaimer
All specifications and product details are subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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