NEOTECH
Hikvision DS-2CD3386G2H-LIS(U) 8 MP Smart hybrid light with Darkfighter S Fixed Turret Network Camera
Hikvision DS-2CD3386G2H-LIS(U) 8 MP Smart hybrid light with Darkfighter S Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your security with Hikvision's 8MP Smart Hybrid Light Turret Camera featuring Darkfighter S technology for unparalleled night vision, ensuring crisp, clear images in ultra-low light conditions.
Overview
The Hikvision DS-2CD3386G2H-LIS(U) is a top-tier 8 MP fixed turret network camera that incorporates advanced Smart Hybrid Light technology and Darkfighter S capabilities, designed to deliver exceptional clarity in extremely low-light environments. This camera is ideal for critical security areas where high-quality surveillance is necessary around the clock.
Product Description
This camera provides ultra-high-definition imagery with a resolution of 8 MP (3840 × 2160), ensuring detailed and clear visual data. The Smart Hybrid Light technology enhances visibility by intelligently adjusting the lighting based on the ambient conditions, while the Darkfighter S technology allows for color imaging in minimal light. The DS-2CD3386G2H-LIS(U) also includes various advanced functionalities such as motion detection, line crossing detection, and intrusion detection, adding layers of security. It supports H.265+ compression, which significantly reduces bandwidth and storage needs without compromising video quality. Its robust construction is IP67 rated for water and dust resistance and is suitable for a range of outdoor and indoor setups.
Key Features
- 8 Megapixel High-Resolution: Captures high-definition images for precise surveillance coverage.
- Smart Hybrid Light Technology: Adjusts lighting conditions dynamically to provide optimal visibility day and night.
- Darkfighter S Technology: Maintains color details in low-light conditions, enhancing nighttime surveillance capabilities.
- H.265+ Compression: Optimizes network bandwidth use and minimizes storage requirements.
- IP67 Weatherproof: Ensures durable performance in adverse weather conditions.
- Advanced Detection Features: Includes smart event detections like line crossing and intrusion alerts.
Performance, Quality, Durability, and Reliability
The DS-2CD3386G2H-LIS(U) is engineered to perform reliably under diverse environmental conditions, providing consistent operation and superior image quality. Its advanced lighting and imaging technologies ensure effective surveillance even in challenging lighting scenarios.
Specifications
- Resolution: 8 MP (3840 × 2160)
- Lens: Fixed lens
- IR Range: Smart Hybrid Light extends visibility in complete darkness
- Video Compression: H.265+, H.265, H.264+, H.264
- Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)
Purpose of Use
Perfect for securing perimeters, parking lots, public areas, and other locations requiring detailed surveillance with reliable low-light performance, ensuring critical areas are monitored effectively.
How to Use
Strategically install the camera to oversee wide areas where high-definition and reliable night vision are crucial. Utilize the camera's advanced settings to enhance detection and response capabilities for security incidents.
Supported OS/Application/Industries
This camera is ideal for high-security sectors such as transportation, city surveillance, and commercial complexes, thanks to its compatibility with a wide range of network video recorders and surveillance systems, adhering to ONVIF standards.
Benefits & Compatibility
The DS-2CD3386G2H-LIS(U) enhances security operations by providing consistently clear images in various lighting conditions, coupled with intelligent detection features that improve overall surveillance effectiveness.
Warranty and FAQs
Comes with a standard one-year manufacturer's warranty, with extended support available to ensure long-term reliability and customer satisfaction.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, installation guide.
- Weight: Approximately 1 kg
- Dimensions: Designed for straightforward installation with a minimal footprint.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your surveillance capabilities with the Hikvision 8MP Smart Hybrid Light Turret Camera. Our delivery services are reliable, ensuring a smooth and quick setup.
Best Price Guarantee
We consistently monitor our prices to ensure that you get the best deal. If you find this model at a lower price elsewhere, we will match it.
After Sales Support
Our dedicated support team is prepared to assist with any post-purchase inquiries or issues, ensuring your surveillance system remains highly functional and efficient.
Request for Customer Reviews and Testimonials
We value customer feedback and encourage you to share your experiences with the Hikvision turret camera, aiding others in making informed decisions and enhancing our services.
Stock Availability
Please contact us to confirm the availability of this camera before placing your order. Delivery is typically expected within 10-15 working days.
Get in Touch
For more information or assistance with our products, please contact our expert team. We're committed to providing personalized security solutions tailored to your specific needs.
Disclaimer
All specifications and product details are subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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