NEOTECH
Hikvision DS-2CV2021G2-IDW 2 MP Outdoor Audio Fixed Bullet Network Camera
Hikvision DS-2CV2021G2-IDW 2 MP Outdoor Audio Fixed Bullet Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Integrate superior surveillance with the Hikvision DS-2CV2021G2-IDW, a 2 MP fixed bullet network camera featuring robust outdoor capabilities and integrated audio for enhanced security monitoring.
Overview
The Hikvision DS-2CV2021G2-IDW is designed to offer comprehensive surveillance with a 2 MP resolution and audio recording capabilities, making it ideal for monitoring outdoor environments where audio feedback can play a crucial role in security.
Product Description
This robust bullet camera is equipped with a 2 MP high-resolution sensor that ensures clear and detailed images, capable of capturing video in various lighting conditions thanks to its IR night vision up to 30 meters. The integrated audio feature allows for sound recording, adding an extra layer of security to video surveillance. Its weatherproof design (IP67-rated) ensures durability against environmental elements, making it suitable for a wide range of outdoor applications.
Key Features
- 2 MP High Resolution: Delivers sharp, clear images for precise monitoring and identification.
- Integrated Audio: Captures sound, providing additional contextual information to video recordings.
- IR Night Vision: Effective surveillance up to 30 meters, ensuring clarity even in complete darkness.
- Weatherproof Design: IP67 rating guarantees protection against dust and water, ideal for outdoor use.
- H.265+ Compression: Enhances storage efficiency, reducing bandwidth requirements for video transmission.
Product Quality and Performance
The DS-2CV2021G2-IDW is built to withstand harsh outdoor conditions, featuring a sturdy construction that protects against weather and potential tampering. The combination of high-resolution video, audio recording, and night vision makes this camera a reliable choice for securing perimeters, parking lots, and other outdoor areas.
Specifications
- Resolution: 2 Megapixels
- Audio: Built-in microphone for ambient sound capture
- IR Range: Night vision capability up to 30 meters
- Video Compression: H.265+ to optimize network and storage resources
- Protection Level: IP67, ensuring functionality in adverse weather conditions
Purpose of Use
Ideal for businesses, homeowners, and public spaces requiring enhanced surveillance that includes video and audio recording to monitor and secure outdoor premises effectively.
How to Use
To install the DS-2CV2021G2-IDW, mount the camera in a strategic location, connect it to a power source, and integrate it with your existing network via Wi-Fi. Configure the camera settings through a security system interface to optimize coverage, recording settings, and notifications based on motion detection or sound alerts.
Supported OS/Application/Industries
This camera is highly versatile, suitable for various applications, including retail, residential security, industrial sites, and other commercial properties needing robust outdoor surveillance.
Benefits & Compatibility
- Enhanced Surveillance: Combines visual and auditory monitoring for a more comprehensive security solution.
- Durable and Reliable: Engineered for long-term outdoor use with minimal maintenance.
- Flexible Installation: Wi-Fi connectivity allows for easy placement without complex wiring.
Warranty and FAQs
Comes with a standard one-year warranty. Additional support, including detailed FAQs and technical assistance, is available to ensure optimal use of the camera.
Packaging/Weight/Dimension
- Packaging: Includes the camera, mounting brackets, and installation instructions.
- Weight: Light enough for easy installation but durable enough to withstand outdoor conditions.
- Dimensions: Compact design for discreet placement without compromising surveillance effectiveness.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2CV2021G2-IDW today for enhanced outdoor security. Our efficient delivery ensures quick setup so you can start monitoring your property without delay.
Best Price Guarantee
We offer competitive pricing for the DS-2CV2021G2-IDW. If you find a lower price elsewhere, we'll match it to ensure you receive the best value for your investment.
After Sales Support
Our dedicated support team is ready to help with any operational questions or issues, ensuring your surveillance system operates effectively and meets all your security needs.
Request for Customer Reviews and Testimonials
If you're using the Hikvision DS-2CV2021G2-IDW, please share your experience. Your feedback helps us to improve our products and services and assists others in making informed decisions about their security solutions.
Get in Touch
For more information about the Hikvision DS-2CV2021G2-IDW or other security solutions, please contact our team of experts. We provide personalized advice and effective solutions tailored to meet the unique challenges of your surveillance requirements.
Stock Availability
Please check with our sales team for the availability of the Hikvision DS-2CV2021G2-IDW before placing your order to ensure timely delivery.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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