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NEOTECH

Hikvision DS-2CD1023G0E-I 2 MP Fixed Bullet Network Camera

Hikvision DS-2CD1023G0E-I 2 MP Fixed Bullet Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your security system with the Hikvision DS-2CD1023G0E-I, a 2MP fixed bullet camera designed for robust outdoor surveillance, providing clear video under various environmental conditions.


Overview

The Hikvision DS-2CD1023G0E-I is a 2MP bullet network camera that delivers reliable and high-quality video surveillance. This camera is suited for a variety of environments, including commercial properties, parking lots, and residential areas where consistent and clear video footage is essential.

Product Description

This model comes equipped with a 2-megapixel sensor that offers high-resolution imaging, enabling detailed and clear footage suitable for security purposes. The camera features IR night vision capabilities, ensuring effective surveillance up to 30 meters even in total darkness. With its IP67 weatherproof rating, the DS-2CD1023G0E-I is built to withstand adverse weather conditions, making it an ideal choice for outdoor installations. Its support for H.265+ compression technology helps to reduce storage and bandwidth requirements while maintaining high-quality video.

Key Features

  • 2MP High-Resolution Imaging: Provides sharp, detailed images for effective monitoring.
  • IR Night Vision: Delivers clear footage up to 30 meters in complete darkness.
  • IP67 Weatherproof: Ensures durability and functionality in harsh weather conditions.
  • Wide Dynamic Range (WDR): Offers enhanced image quality under varied lighting conditions.
  • H.265+ Compression: Maximizes storage efficiency and reduces bandwidth usage.
  • Motion Detection: Advanced motion detection capabilities to enhance security monitoring.

Product Quality and Performance

The DS-2CD1023G0E-I is designed to deliver consistent and reliable performance. Its robust build and advanced imaging technologies ensure that it operates effectively across a wide range of conditions, making it a versatile choice for any security system.

Specifications

  • Resolution: 2 Megapixels
  • Lens: Fixed lens, typically around 2.8mm or 4mm
  • IR Range: Night vision up to 30 meters
  • Video Compression: Supports H.265+, H.265, H.264+, H.264
  • Protection: IP67 weatherproof
  • Network Interface: RJ45 10M/100M Ethernet interface, supports Power over Ethernet (PoE)

Purpose of Use

The DS-2CD1023G0E-I is ideal for areas requiring dependable surveillance, such as commercial perimeters, parking lots, and residential entries. Its capability to perform in low-light conditions and its robust design make it suitable for both day and night monitoring.

How to Use

To install the DS-2CD1023G0E-I, mount it on a wall or pole where it can provide optimal coverage. Connect the camera to a network via an Ethernet cable for data transmission and power supply (if using PoE). Configure the camera through a network management interface to tailor its settings for motion detection and other surveillance needs.

Supported OS/Application/Industries

This camera is compatible with various operating systems through Hikvision’s network management software, ensuring easy integration into existing security systems. It is particularly beneficial for sectors requiring robust surveillance solutions, including retail, industrial, and residential security.

Benefits & Compatibility

  • Effective Night Surveillance: IR capabilities allow for clear night-time monitoring.
  • Durable Outdoor Use: Weatherproof specifications enable operation in diverse environmental conditions.
  • Cost-effective Operation: Advanced compression technology reduces the need for extensive storage and bandwidth.

Warranty and FAQs

Includes a standard three-year warranty, ensuring long-term reliability and support. For additional information on installation or troubleshooting, consult the FAQs or contact Hikvision support directly.

Packaging/Weight/Dimension

Includes the camera, mounting hardware, and an installation guide. Designed for easy installation, the unit is lightweight and compact, facilitating straightforward setup.

Shop Today & Receive Your Delivery Across the UAE!

Order the Hikvision DS-2CD1023G0E-I for enhanced outdoor security and benefit from our reliable delivery services across the UAE.

Best Price Guarantee

We offer competitive pricing on our range of Hikvision cameras. If you find this model at a lower price elsewhere, we will match it to ensure you get the best value.

After Sales Support

Our commitment to customer satisfaction includes providing comprehensive after-sales support. Contact us for any assistance needed with setting up or managing your new Hikvision camera.

Request for Customer Reviews and Testimonials

We value your feedback! Please share your experiences with the Hikvision DS-2CD1023G0E-I to help us continue to improve our products and services.

Stock Availability

Contact our sales team to check the availability of this model before placing your order to ensure a smooth transaction.

Get in Touch

For more detailed information or specific inquiries about our products, our expert team is ready to assist. Contact us today to learn more about how this advanced Hikvision camera can meet your surveillance needs.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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