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NEOTECH

Hikvision DS-2CD1327G2-L(UF) 2 MP ColorVu MD 2.0 Fixed Turret Network Camera

Hikvision DS-2CD1327G2-L(UF) 2 MP ColorVu MD 2.0 Fixed Turret Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize your surveillance capabilities with the Hikvision DS-2CD1327G2-L(UF), a 2MP fixed turret camera featuring ColorVu technology for brilliant full-color imagery in ultra-low-light conditions, enhanced by Motion Detection 2.0.


Overview

The Hikvision DS-2CD1327G2-L(UF) is a state-of-the-art 2MP fixed turret network camera equipped with ColorVu technology, designed to deliver vivid, full-color video footage around the clock, even in environments with minimal ambient light. This camera is ideal for security applications where accurate color rendering and motion detection are critical, such as residential areas, retail settings, and parking lots.

Product Description

This model from Hikvision features a 2-megapixel sensor that ensures high-resolution images, capturing fine details necessary for effective monitoring and identification. ColorVu technology provides outstanding video performance with additional lighting in dark environments, ensuring color accuracy and clarity 24/7. Enhanced with Motion Detection 2.0, the camera can accurately trigger alerts and recordings upon detecting movement, significantly improving the efficiency and effectiveness of surveillance.

Key Features

  • 2MP High-Resolution Imaging: Offers clear, detailed images for precise surveillance needs.
  • ColorVu Technology: Ensures vibrant, color-accurate video, even at night or in poorly lit conditions.
  • Motion Detection 2.0: Advanced motion algorithms detect relevant movements, reducing false alarms and improving security response.
  • Weatherproof Housing: IP67-rated, suitable for outdoor use, protecting against dust and water.
  • H.265+ Compression: Minimizes file sizes and conserves bandwidth while maintaining high-quality video.
  • Wide Dynamic Range (WDR): Balances lighting in high-contrast environments to capture clear footage in varied lighting.

Product Quality and Performance

The DS-2CD1327G2-L(UF) is built to provide reliable, continuous operation in diverse environmental conditions. Its robust design and advanced imaging capabilities ensure that surveillance is effective and uninterrupted, day or night, indoors or outdoors.

Specifications

  • Resolution: 2 Megapixels
  • Lens: Fixed lens with a wide field of view
  • IR Range: Effective night vision, enhanced by built-in LED lighting
  • Video Compression: Supports H.265+, H.264 for efficient storage and streaming
  • Protection: IP67 weatherproof rating ensures durability against environmental elements
  • Network Interface: RJ45 10M/100M Ethernet interface, supports Power over Ethernet (PoE)

Purpose of Use

Ideal for use in settings that require dependable surveillance with clear color video, such as commercial districts, parking facilities, and residential communities. Its capabilities make it particularly useful for applications needing detailed visual identification and activity monitoring during both day and night.

How to Use

Install the DS-2CD1327G2-L(UF) by mounting it on a wall or ceiling at a strategic location to maximize coverage. Ensure it is connected to a network via Ethernet for video data transmission and power supply (if using PoE). Configure the camera settings through your network management system to activate motion detection and other features as required.

Supported OS/Application/Industries

This camera is compatible with various operating systems through Hikvision’s network management software, enabling seamless integration into existing surveillance systems. It is particularly suited for sectors requiring robust night-time surveillance, such as law enforcement, property management, and retail operations.

Benefits & Compatibility

  • Enhanced Night Vision: Provides reliable surveillance with clear, full-color imagery in low-light conditions.
  • Motion Detection Technology: Ensures efficient monitoring by focusing resources on areas with detected activity.
  • Durable and Reliable: Designed for long-term deployment in potentially harsh environments.

Warranty and FAQs

Comes with a standard three-year warranty, ensuring long-term reliability and support. For setup assistance or troubleshooting, refer to the online FAQs or contact Hikvision support directly.

Packaging/Weight/Dimension

Includes the camera, mounting hardware, and an installation guide. Designed for easy installation, the unit is compact and lightweight, facilitating straightforward setup and maintenance.

Shop Today & Receive Your Delivery Across the UAE!

Order your Hikvision DS-2CD1327G2-L(UF) today to enhance your security system with advanced surveillance technology. Benefit from our efficient delivery service throughout the UAE.

Best Price Guarantee

We offer competitive pricing and will match any lower price found elsewhere, ensuring you receive the best value for your investment.

After Sales Support

Our commitment to customer satisfaction includes offering comprehensive after-sales support. Contact us for any assistance required with setting up or managing your new Hikvision camera.

Request for Customer Reviews and Testimonials

We value your feedback! Please share your experiences with the Hikvision DS-2CD1327G2-L(UF) to help us improve our products and services.

Stock Availability

Contact our sales team to verify stock availability before placing your order to ensure a smooth transaction.

Get in Touch

For more detailed information or specific inquiries about our products, our expert team is ready to assist. Contact us today to learn more about how this advanced Hikvision camera can meet your surveillance needs.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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