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NEOTECH

Hikvision DS-2CD1623G2-LIU(F) 2 MP Smart Hybrid Light Fixed Bullet Network Camera

Hikvision DS-2CD1623G2-LIU(F) 2 MP Smart Hybrid Light Fixed Bullet Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Secure your premises with the Hikvision DS-2CD1623G2-LIU(F), a 2MP fixed bullet camera featuring Smart Hybrid Light technology for optimal visibility in diverse lighting environments.


Overview

The Hikvision DS-2CD1623G2-LIU(F) is a 2MP bullet network camera designed with Smart Hybrid Light technology, ensuring excellent video clarity under various lighting conditions. This camera is ideal for environments that require robust, adaptable surveillance solutions, such as commercial zones, parking lots, and public areas.

Product Description

Equipped with a 2-megapixel sensor, this Hikvision bullet camera captures high-resolution video, providing detailed and clear images necessary for effective monitoring. The Smart Hybrid Light system enhances visibility by seamlessly combining IR illumination with white light, adapting to changing light conditions to deliver superior image quality both day and night. The camera also supports H.265+ compression, reducing storage and bandwidth use while maintaining high-quality video outputs.

Key Features

  • 2MP High-Resolution Imaging: Delivers crisp, detailed footage, making it suitable for security where clarity is paramount.
  • Smart Hybrid Light Technology: Offers exceptional night vision by automatically adjusting IR and white light based on environmental lighting.
  • Weatherproof Design: Rated IP67, the camera is built to withstand adverse weather conditions, ensuring reliable operation outdoors.
  • H.265+ Compression: Maximizes storage efficiency without compromising video quality.
  • Motion Detection: Advanced algorithms provide precise motion-triggered alerts, enhancing security responsiveness.

Product Quality and Performance

The DS-2CD1623G2-LIU(F) is constructed to perform under challenging conditions, featuring a durable design that resists weather and potential tampering. Its advanced lighting technology ensures consistent performance across various lighting scenarios, making it an excellent choice for critical security monitoring.

Specifications

  • Resolution: 2 Megapixels
  • Lens: Fixed lens
  • IR Range: Effective night vision up to 30 meters with smart IR adjustments
  • Video Compression: H.265+, H.264
  • Protection: IP67 weatherproof
  • Network Interface: RJ45 10M/100M Ethernet interface, supports Power over Ethernet (PoE)

Purpose of Use

The DS-2CD1623G2-LIU(F) is particularly effective for monitoring large outdoor areas where environmental conditions may vary. It is ideal for securing perimeters of buildings, monitoring parking lots, and overseeing public spaces where high-quality surveillance is critical.

How to Use

To install the camera, select a strategic location that covers the area of interest. Mount the camera securely, connect it to your network via an Ethernet cable, and configure settings through the network interface to optimize surveillance capabilities, including motion detection and night vision.

Supported OS/Application/Industries

This camera integrates seamlessly into existing Hikvision security systems and is compatible with various operating systems through Hikvision’s network management software. It is well-suited for industries such as commercial security, property management, and municipal surveillance.

Benefits & Compatibility

  • Enhanced Night Vision: Clear imaging in low light conditions thanks to Smart Hybrid Light technology.
  • Cost-Effective: Reduces operational costs with efficient video compression.
  • Durable and Reliable: Engineered for longevity and consistent performance in outdoor settings.

Warranty and FAQs

Includes a three-year warranty, providing long-term reliability and support. For setup assistance or troubleshooting, consult the online FAQs or contact Hikvision support directly.

Packaging/Weight/Dimension

Package includes the camera, mounting hardware, and installation guide. The camera is compact, designed for easy installation, and weighs approximately 1 kg.

Shop Today & Receive Your Delivery Across the UAE!

Purchase the Hikvision DS-2CD1623G2-LIU(F) to enhance your security system with advanced surveillance technology. Our efficient delivery services ensure you receive your camera promptly anywhere in the UAE.

Best Price Guarantee

We offer competitive pricing on our range of Hikvision cameras. If you find this model for less elsewhere, we will match the price to ensure you get the best value for your investment.

After Sales Support

Our commitment to customer satisfaction includes providing comprehensive after-sales support. Contact us for any queries or assistance needed with your new Hikvision camera.

Request for Customer Reviews and Testimonials

We value your feedback! Please share your experiences with the Hikvision DS-2CD1623G2-LIU(F) to help us improve our services and assist other customers.

Stock Availability

Check with our sales team for current stock levels to ensure timely delivery of your camera.

Get in Touch

For more detailed information or specific inquiries about our products, our knowledgeable team is ready to assist. Contact us today to learn more about how this Hikvision camera can meet your surveillance needs.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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