NEOTECH
Hikvision DS-2CD1323G2-LIU(F) 2 MP Smart Hybrid Light Fixed Turret Network Camera
Hikvision DS-2CD1323G2-LIU(F) 2 MP Smart Hybrid Light Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your security setup with Hikvision's DS-2CD1323G2-LIU(F), a 2MP turret camera equipped with Smart Hybrid Light for exceptional clarity in varying lighting conditions, suitable for both indoor and outdoor environments.
Overview
The Hikvision DS-2CD1323G2-LIU(F) is a versatile 2MP fixed turret network camera that incorporates Smart Hybrid Light technology, ensuring optimal image quality in diverse lighting scenarios. This camera is designed for settings that require reliable surveillance with clear detail and robust performance, such as residential complexes, small businesses, and public areas.
Product Description
This model from Hikvision features a 2-megapixel sensor that provides high-resolution video, capturing detailed footage crucial for identification and monitoring purposes. The Smart Hybrid Light technology combines IR and white light to adjust the lighting dynamically, ensuring excellent visibility during both day and night. Its turret design allows for flexible installation and wide-area coverage, while the IP67 weatherproof rating ensures durability against environmental elements.
Key Features
- 2MP High-Resolution Imaging: Delivers clear, detailed video footage, capturing fine details necessary for security analysis.
- Smart Hybrid Light Technology: Automatically adjusts IR and white light to enhance image quality under any lighting conditions.
- Weatherproof and Vandal-Resistant: Features an IP67 rating, making it suitable for outdoor use in various weather conditions.
- H.265+ Compression: Reduces bandwidth and storage requirements, maintaining high-quality video without large data usage.
- Wide Dynamic Range (WDR): Balances lighting in scenes with high contrast, ensuring clear footage in complex lighting.
- Motion Detection: Equipped with advanced detection algorithms that provide precise alerts and minimize false alarms.
Product Quality and Performance
The DS-2CD1323G2-LIU(F) is engineered for consistent performance in a range of environmental conditions. Its turret design not only offers extensive coverage but also a discreet appearance suitable for varied installation settings. The camera’s advanced lighting technology ensures it performs reliably across day and night cycles, making it a dependable choice for comprehensive surveillance needs.
Specifications
- Resolution: 2 Megapixels
- Lens: Fixed lens
- IR Range: Effective night vision with Smart IR technology
- Video Compression: H.265+, H.264
- Protection: IP67 weatherproof
- Network Interface: RJ45 10M/100M Ethernet interface, supports Power over Ethernet (PoE)
Purpose of Use
Ideal for applications requiring unobtrusive yet powerful surveillance solutions, such as in residential areas, retail settings, and around perimeter areas where maintaining aesthetic integrity along with high-level security is crucial.
How to Use
Install the DS-2CD1323G2-LIU(F) at a strategic high point to maximize field of view. Mount it securely, connect to a network via Ethernet for both power and data, and configure through Hikvision’s software to optimize settings for light management and motion detection.
Supported OS/Application/Industries
This camera supports various operating systems through Hikvision’s network management software, making it a flexible choice for integration into existing systems. It is particularly suitable for small to medium-sized enterprises and residential complexes due to its effective coverage and high-resolution output.
Benefits & Compatibility
- Enhanced Low-Light Performance: Ensures effective surveillance in poorly lit or changing light conditions.
- Discreet Surveillance: Turret design provides comprehensive coverage without being overly conspicuous.
- Cost-Efficient Operation: Advanced compression technology facilitates reduced storage space and less bandwidth consumption.
Warranty and FAQs
Includes a three-year warranty, signifying long-term reliability and customer support. For additional help with installation or troubleshooting, consult the FAQs or contact Hikvision support directly.
Packaging/Weight/Dimension
Includes the camera, mounting hardware, and an installation guide. The unit is compact, facilitating easy and unobtrusive installation, and weighs approximately 0.5 kg.
Shop Today & Receive Your Delivery Across the UAE!
Order your Hikvision DS-2CD1323G2-LIU(F) today and benefit from our efficient delivery services across the UAE, enhancing your property’s security with top-tier surveillance capabilities.
Best Price Guarantee
We offer competitive pricing on our range of Hikvision cameras. If you find this model at a lower price elsewhere, we will match it to ensure you get the best value.
After Sales Support
Our commitment to excellence includes providing comprehensive after-sales support. Contact us for any assistance needed with setting up or managing your new Hikvision camera.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the Hikvision DS-2CD1323G2-LIU(F) to help us continue improving our products and services.
Stock Availability
Check with our sales team for current stock levels to ensure timely delivery of your camera.
Get in Touch
For more detailed information or specific inquiries about our products, our expert team is ready to assist. Contact us today to learn more about how this advanced Hikvision camera can meet your surveillance needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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