NEO Digital
TRANSACT Ithaca 9000
TRANSACT Ithaca 9000
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your receipt, ticket, and label printing with the TransAct Ithaca 9000. Perfect for retail, hospitality, and kiosks. Discover its versatility at NEOTECH.
Overview
The TransAct Ithaca 9000 thermal printer is a highly versatile device designed to accommodate the diverse needs of modern businesses. It supports receipt, ticket, and label printing, making it an ideal choice for retail, hospitality, and food service industries.
Product Description
This printer uniquely combines functionality and convenience, offering three different paper sizes and high-quality printing in a single compact device. Its ability to print on various media types and sizes without requiring additional hardware makes it a cost-effective solution for businesses looking to enhance their operational efficiency.
Key Features
- Multi-Use Capability: Easily switches between receipt, ticket, and label printing.
- High-Speed Printing: Delivers receipts and tickets quickly, improving service speed.
- Compact Design: Fits perfectly in environments with limited counter space.
- Easy Paper Loading: Features an intuitive loading system for fast, straightforward media changes.
- Durable Build: Engineered to withstand the demands of high-volume printing environments.
Product Quality and Performance
The Ithaca 9000 is built to last, with a sturdy design that can handle the rigors of daily use in busy settings. It provides consistent, reliable performance, ensuring that businesses can print receipts, tickets, and labels with minimal downtime or maintenance.
Specifications
- Printing Method: Direct thermal
- Print Speed: Up to 12 inches per second
- Paper Width: Adjustable for 40mm, 58mm, and 80mm paper sizes
- Connectivity: USB, Serial, and Ethernet options for easy integration
- Physical Dimensions: Compact footprint designed for easy placement
Purpose of Use
The Ithaca 9000 is designed for use in retail stores, restaurants, bars, and other customer-facing businesses where efficient and versatile printing solutions are necessary. It enhances customer service by speeding up transactions and reducing wait times.
How to Use
Setting up the Ithaca 9000 involves connecting it to your point of sale system using the appropriate interface, loading the paper, and configuring the print settings through your system's software. Routine maintenance includes regular cleaning of the print head and roller to maintain optimal print quality.
Supported Industries
Ideal for retail, hospitality, ticketing, and food service industries. It's also suitable for event management, where quick, versatile ticket and label printing is required.
Benefits & Compatibility
The printer's versatility allows for seamless integration into existing systems, reducing the need for multiple devices and helping businesses save on equipment costs. Its multi-use capabilities also make it an excellent investment for businesses that require flexibility in their printing operations.
Warranty and FAQs
Comes with a comprehensive warranty that covers parts and labor. For more information on usage, troubleshooting, and maintenance, consult the extensive FAQs provided by TransAct.
Packaging/Weight/Dimension
Each unit is securely packaged to ensure it arrives in perfect condition, ready for immediate use. Specific packaging dimensions and weight are provided for accurate logistics planning.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your TransAct Ithaca 9000 from NEOTECH and benefit from our efficient delivery services, ensuring quick and easy setup for your business operations.
Best Price Guarantee
NEOTECH offers the TransAct Ithaca 9000 at competitive prices, ensuring you get the best value for your investment.
After Sales Support
Our dedicated support team is available to assist with any questions or issues, ensuring your printer operates flawlessly and integrates seamlessly into your business environment.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the TransAct Ithaca 9000 to help us continuously improve our products and assist others in making informed purchasing decisions.
Stock Availability
Please contact us directly to verify the availability of the TransAct Ithaca 9000. We strive to maintain accurate stock levels to ensure prompt delivery.
Get in Touch
For more detailed information or assistance with your TransAct Ithaca 9000 purchase, contact our expert support team. We are ready to provide personalized assistance to meet your specific business needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.