NEO Digital
TRANSACT BOHA TERMINAL 2
TRANSACT BOHA TERMINAL 2
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Advance your kitchen operations with the TransAct BOHA! Terminal 2. Enhanced features for streamlined workflow and compliance. Available at NEOTECH.
Overview
The TransAct BOHA! Terminal 2 is the latest evolution in kitchen management systems, designed to enhance the operational efficiency of food service establishments. This cutting-edge device integrates seamlessly into your kitchen environment, offering advanced applications for managing inventory, compliance, and employee training—all through a user-friendly interface.
Product Description
Building on the success of its predecessor, the BOHA! Terminal 2 features upgraded hardware and software to support more robust and diverse applications. This includes improved temperature monitoring, precision task management, and real-time analytics, all aimed at ensuring peak kitchen performance and compliance with health standards.
Key Features
- Enhanced Touchscreen Interface: Larger and more responsive display for easier navigation and data entry.
- Advanced Application Suite: Expanded capabilities for temperature logging, food safety compliance, inventory management, and custom checklist configurations.
- Real-Time Data Integration: Faster processing power and enhanced connectivity options ensure real-time updates and synchronization across devices.
- Durable and Reliable: Specifically designed to withstand the harsh conditions of commercial kitchens.
- Modular Software Design: Allows for easy updates and customization to meet the evolving needs of your business.
Product Quality and Performance
The BOHA! Terminal 2 is engineered for durability and sustained high performance, featuring a rugged build that can handle the intense pace and environmental challenges of professional kitchens. Its reliable operation reduces downtime and maintenance costs, making it an invaluable asset for any food service operation.
Specifications
- Display: High-resolution interactive touchscreen
- Connectivity: Enhanced Wi-Fi, Ethernet, and optional cellular connections
- Applications: Customizable suite of management and compliance tools
- Build: Robust, kitchen-proof exterior designed for long-term use
Purpose of Use
The BOHA! Terminal 2 is ideal for restaurants, cafeterias, and other food service providers who need a comprehensive system to manage kitchen operations, ensure compliance with health regulations, and improve overall efficiency.
How to Use
Install the BOHA! Terminal 2 in a convenient location within the kitchen. Connect it to your network, configure the software to suit your operational requirements, and train staff on its use. Routine checks and software updates will maximize its efficiency and longevity.
Supported Industries
Perfect for the food service industry, including quick service and full-service restaurants, institutional cafeterias, and catering companies, especially those looking to improve operational workflow and comply with stringent health standards.
Benefits & Compatibility
The BOHA! Terminal 2 offers significant advantages in operational management, including reduced waste, improved compliance with health codes, and enhanced staff productivity. It is compatible with a wide range of POS systems and can be easily integrated into existing IT infrastructures.
Warranty and FAQs
Includes a full manufacturer’s warranty covering defects and malfunctions. A comprehensive FAQ section provides answers to common setup and operational questions.
Packaging/Weight/Dimension
Ships in secure, eco-friendly packaging designed to protect the unit during transport. Complete dimensions and weight details are provided for proper handling.
Shop Today & Receive Your Delivery Across the UAE!
Order the TransAct BOHA! Terminal 2 from NEOTECH and enjoy fast, reliable delivery service, ensuring that your food service operations are equipped with the latest in kitchen management technology.
Best Price Guarantee
NEOTECH offers the TransAct BOHA! Terminal 2 at competitive pricing, with a commitment to providing the best value for your investment.
After Sales Support
Our dedicated customer support team is available to help with any technical issues or questions, ensuring seamless integration and operation of your new system.
Request for Customer Reviews and Testimonials
We encourage users of the BOHA! Terminal 2 to share their experiences to help us continuously improve our offerings and assist others in making informed purchasing decisions.
Stock Availability
Please contact us directly to check the current stock levels of the TransAct BOHA! Terminal 2. We maintain precise inventory records to ensure availability.
Get in Touch
For more detailed information or assistance with your TransAct BOHA! Terminal 2, contact our expert support team. We are ready to provide personalized service to meet your specific business needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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