NEO Digital
TRANSACT BOHA WORKSHOP
TRANSACT BOHA WORKSHOP
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your food service processes with the TransAct BOHA! Workshop, your all-in-one solution for managing kitchen and front-of-house operations efficiently. Available now at NEOTECH.
Overview
The TransAct BOHA! Workshop is an innovative solution designed to streamline and enhance the efficiency of food service operations. This comprehensive system combines software and hardware to manage kitchen workflow, front-of-house activities, and compliance reporting, making it indispensable for modern food service establishments.
Product Description
TransAct BOHA! Workshop is part of TransAct's suite of BOHA! solutions, providing an integrated platform that supports various tasks including recipe management, inventory control, employee training, and health and safety compliance. The system is equipped with user-friendly interfaces and customizable features to adapt to the specific needs of any restaurant, café, or food service business.
Key Features
- Comprehensive Management Tools: Includes features for inventory management, staff scheduling, and compliance tracking.
- Customizable Interfaces: Tailored solutions that fit the unique workflow of your business.
- Real-Time Analytics: Provides actionable insights into operations, helping to reduce waste and improve service efficiency.
- Cloud-Based Data Storage: Ensures secure, remote access to all your business information.
- Integration Capabilities: Seamlessly integrates with existing POS systems and other business management tools.
Product Quality and Performance
The BOHA! Workshop is built with reliability in mind, featuring robust software that can handle the demanding pace of busy kitchens and dining areas. It’s designed to be scalable, ensuring it can grow with your business and adapt to changing industry standards and practices.
Specifications
- Platform: Cloud-based with local hardware integration options
- Required Hardware: Compatible with BOHA! terminals and other TransAct hardware
- Software Requirements: iOS or Android for mobile interfaces, web access for backend management
- Security Features: Advanced encryption and multiple user authentication options
Purpose of Use
Ideal for restaurant owners and food service managers who need a streamlined, efficient way to handle daily operations, the BOHA! Workshop reduces manual tasks, optimizes staff productivity, and ensures compliance with industry regulations.
How to Use
Set up the BOHA! Workshop by integrating it with your existing systems, configure the specific modules you need, and train your staff on how to use the interfaces effectively. Regular updates and cloud-based data management ensure your system remains efficient and secure.
Supported Industries
The system is designed for use across the food service industry, including quick-service restaurants, full-service restaurants, cafés, and institutional catering facilities, such as those in schools and hospitals.
Benefits & Compatibility
- Operational Efficiency: Streamlines operations to reduce costs and improve customer service.
- Compliance Ease: Keeps track of health and safety standards to ensure compliance.
- Staff Empowerment: Provides tools and data that help staff perform their roles more effectively.
Warranty and FAQs
Includes a manufacturer’s warranty on hardware components and comprehensive customer support for software issues. FAQs and support documents are available online to help troubleshoot and maximize the use of the system.
Packaging/Weight/Dimension
Each component of the BOHA! Workshop is packaged securely to ensure it arrives in perfect condition, ready for installation. Specific packaging dimensions and weights are provided for shipping and setup planning.
Shop Today & Receive Your Delivery Across the UAE!
Order your TransAct BOHA! Workshop from NEOTECH and benefit from our prompt delivery and installation services, ensuring your food service operations are upgraded without delay.
Best Price Guarantee
NEOTECH offers the TransAct BOHA! Workshop at competitive prices, ensuring you receive the best deal available.
After Sales Support
Our dedicated support team is available to help with any setup or operational challenges, providing expert advice and timely solutions to ensure your system functions flawlessly.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the BOHA! Workshop to help us improve our services and offer insights to potential users.
Stock Availability
Please contact us directly to check the current stock levels of the TransAct BOHA! Workshop. We strive to maintain accurate stock levels to ensure immediate availability.
Get in Touch
For more detailed information or assistance with your BOHA! Workshop, contact our expert support team. We are ready to provide personalized assistance to meet your specific business needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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