NEO Digital
TRANSACT BOHA TERMINAL
TRANSACT BOHA TERMINAL
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Revolutionize your kitchen management with the TransAct BOHA! Terminal. Enhanced efficiency, simplified operations, and real-time data tracking. Discover how at NEOTECH.
Overview
The TransAct BOHA! Terminal is an innovative solution designed to streamline operations in the food service industry. This versatile terminal integrates seamlessly into your kitchen or food service environment, offering a range of applications from food safety management to inventory tracking and employee training.
Product Description
This advanced system combines hardware and software to manage daily back-of-house operations effectively. The BOHA! Terminal features a touch screen interface, robust reporting tools, and customizable applications tailored to the specific needs of restaurants, cafeterias, and other food service establishments. It helps ensure compliance with health and safety regulations while optimizing workflow and reducing waste.
Key Features
- Touchscreen Interface: Easy-to-use, responsive touchscreen for quick navigation and data entry.
- Multiple Applications: Supports applications for temperature monitoring, labeling, inventory management, and employee training.
- Real-Time Data Syncing: Offers real-time updates and data syncing across devices for seamless operations.
- Durable Design: Built to withstand the harsh environments of commercial kitchens.
- Compliance and Reporting: Simplifies compliance with health and safety standards and provides comprehensive reporting capabilities.
Product Quality and Performance
The TransAct BOHA! Terminal is engineered to endure the demanding conditions of a busy kitchen while maintaining high performance. Its reliable functionality and intuitive design ensure that staff can focus more on cooking and less on managing technology.
Specifications
- Display: High-resolution touchscreen
- Connectivity: Wi-Fi, Ethernet, optional cellular connectivity
- Applications: Labeling, temperature checks, inventory, task management, etc.
- Build: Robust, kitchen-proof construction
Purpose of Use
Designed for the food service industry, the BOHA! Terminal helps restaurants, cafeterias, and other establishments manage kitchen operations more efficiently, ensure food safety compliance, improve inventory accuracy, and enhance staff training processes.
How to Use
Set up the BOHA! Terminal by connecting it to your network and logging into the system with provided credentials. Customize its applications according to your operational needs. Staff can interact with the system via its touchscreen interface to access tasks, checklists, and reports.
Supported Industries
Ideal for restaurants, quick-service restaurants, cafeterias, catering companies, and any food service establishment looking to optimize operational efficiency and compliance.
Benefits & Compatibility
The BOHA! Terminal offers significant benefits including enhanced operational efficiency, improved compliance with food safety regulations, reduced food waste, and better resource management. It integrates easily with existing IT infrastructure, offering scalable solutions for businesses of all sizes.
Warranty and FAQs
Comes with a comprehensive warranty covering hardware malfunctions and software issues. FAQs and customer support are available to help with setup, troubleshooting, and optimization of system use.
Packaging/Weight/Dimension
Packaged securely to ensure it arrives in perfect condition, ready for immediate deployment. Specific dimensions and weight are detailed for logistical planning.
Shop Today & Receive Your Delivery Across the UAE!
Order your TransAct BOHA! Terminal from NEOTECH and take advantage of our reliable delivery services, ensuring quick setup and minimal disruption to your operations.
Best Price Guarantee
At NEOTECH, we offer the TransAct BOHA! Terminal at competitive prices with a guarantee to match any lower price found, ensuring you receive the best possible deal.
After Sales Support
Our expert team is available to assist with any operational needs, from initial setup to regular use, ensuring that you can maximize the benefits of your BOHA! Terminal.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experiences with the BOHA! Terminal to help us continue to improve and assist other customers in making informed decisions.
Stock Availability
Please contact us directly to verify the availability of the TransAct BOHA! Terminal. We aim to keep our inventory accurate and up-to-date.
Get in Touch
For more detailed information or assistance with your TransAct BOHA! Terminal, contact our expert support team. We are ready to provide personalized assistance to meet your business needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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