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NEOTECH

Hikvision DS-2CD2T23G2-2I/4I 2 MP AcuSense Fixed Bullet Network Camera

Hikvision DS-2CD2T23G2-2I/4I 2 MP AcuSense Fixed Bullet Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Optimize your security strategy with the Hikvision DS-2CD2T23G2-2I/4I, a 2MP bullet camera featuring AcuSense technology for accurate detection of human and vehicle movements, enhancing overall surveillance effectiveness.


Overview

The Hikvision DS-2CD2T23G2-2I/4I is a 2 MP bullet network camera designed with AcuSense technology to provide precise detection and reduce false alarms. Ideal for areas requiring accurate surveillance like residential neighborhoods, small businesses, and public areas, this camera ensures that only relevant security threats are highlighted.

Product Description

This camera comes equipped with a 2 MP sensor that delivers clear and detailed images, suitable for identifying activities and behaviors in monitored spaces. AcuSense technology distinguishes between human and vehicle movements and other insignificant movements, such as those caused by animals or falling leaves, significantly reducing false alarm rates. It offers options with either two or four integrated infrared (IR) illuminators (2I or 4I options), enhancing night vision capabilities and ensuring visibility in complete darkness.

Key Features

  • 2 MP High-Resolution Imaging: Provides sharp and clear footage, ideal for detailed monitoring and recording.
  • AcuSense Technology: Improves security efficiency by accurately detecting human and vehicle movements, minimizing false alarms.
  • IR Illuminators (2I/4I options): Supports night vision, ensuring effective surveillance under all lighting conditions.
  • H.265+ Compression: Maximizes storage space and reduces bandwidth usage without compromising video quality.
  • IP67 Weatherproof: Durable build, suitable for outdoor installation, resistant to weather impacts.
  • IK10 Vandal-Proof: Offers protection against vandalism, making it robust for high-risk areas.

Product Quality and Performance

The DS-2CD2T23G2-2I/4I is built to perform under a variety of environmental conditions, ensuring reliable surveillance and continuous operation. Its advanced technology and robust construction are ideal for securing areas where clear image capture and accurate event detection are critical.

Specifications

  • Resolution: 2 Megapixels
  • Lens: Fixed
  • Field of View: Broad coverage for extensive area surveillance
  • Night Vision: Enhanced by IR illuminators, effective in zero-light conditions
  • Video Compression: Supports H.265+, H.265, H.264+, H.264
  • IP and Vandal Resistance: IP67 weatherproof and IK10 vandal-proof
  • Operating Conditions: -30°C to 60°C (-22°F to 140°F)

Purpose of Use

This camera is particularly suitable for installations that require reliable and constant surveillance, such as residential properties, small to medium-sized businesses, and public areas where precise monitoring is necessary to enhance security and safety.

How to Use

Ideal for placing at key entry points, perimeter walls, or any strategic location where monitoring specific movements or activities is crucial. The AcuSense technology helps focus resources by alerting to real threats, improving overall security management.

Supported OS/Application/Industries

Fully compatible with Hikvision’s iVMS-4200 client software and Hik-Connect mobile app, this camera is a versatile tool that can be integrated into existing security systems to enhance capabilities in various settings, including commercial, residential, and public sectors.

Benefits & Compatibility

The DS-2CD2T23G2-2I/4I enhances security setups by providing high-resolution imaging, reliable detection, and robust construction, making it a vital component for effective and efficient surveillance operations.

Warranty and FAQs

Comes with a standard three-year warranty, demonstrating Hikvision's commitment to quality. Extensive FAQs and technical support are available to assist with installation and operational queries.

Packaging/Weight/Dimension:

  • Packaging: Securely packed to ensure it arrives in perfect condition.
  • Weight: Approximately 1200 grams
  • Dimensions: Designed for easy installation and long-term operational reliability.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your surveillance capabilities with the Hikvision DS-2CD2T23G2-2I/4I, available for immediate delivery across the UAE. Invest in reliable technology to protect your premises.

Best Price Guarantee

We monitor our prices to ensure you receive the best deal. If you find this camera for less elsewhere, we will match the price, ensuring you get the best value for your purchase.

After Sales Support

Our expert team is ready to assist with any installation, configuration, or troubleshooting to ensure your camera system functions optimally.

Request for Customer Reviews and Testimonials

We encourage users of the Hikvision DS-2CD2T23G2-2I/4I to share their experiences to help others make informed decisions about their security solutions.

Get in Touch

For any inquiries or additional information about our products, our expert team is ready to assist you. Contact us today for personalized support and advice.

Stock Availability:

Please check with us regarding the availability of the Hikvision DS-2CD2T23G2-2I/4I before placing your order. Typically, this model is available within 10-15 working days from order confirmation.

Disclaimer

All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Verify details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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