NEOTECH
Hikvision DS-2CD2346G2P-ISU/SL 4 MP Panoramic AcuSense Fixed Turret Network Camera
Hikvision DS-2CD2346G2P-ISU/SL 4 MP Panoramic AcuSense Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Hikvision DS-2CD2346G2P-ISU/SL for panoramic surveillance. This 4MP turret camera features AcuSense technology, integrated audio, and a wide field of view, perfect for comprehensive coverage in high-detail.
Overview
The Hikvision DS-2CD2346G2P-ISU/SL is a sophisticated 4 MP turret network camera designed to offer panoramic video surveillance with AcuSense technology. This camera is ideal for areas requiring wide area coverage and accurate human and vehicle detection, enhanced with audio capabilities for a comprehensive security solution.
Product Description
This turret camera captures high-resolution 4 MP images, providing a wide field of view with its panoramic lens. It is equipped with Hikvision's AcuSense technology, which helps in reducing false alarms through its advanced algorithm capable of precisely identifying human and vehicle targets. The camera also features a built-in microphone and speaker, allowing for two-way audio communication, which enhances its functionality for scenarios where interaction or warnings are necessary. The integrated strobe light and audible warning system act as deterrents to unauthorized access, making it a versatile choice for security-sensitive environments.
Key Features
- 4 MP High-Resolution Imaging: Delivers sharp, clear panoramic images for detailed area coverage.
- AcuSense Technology: Minimizes false alarms by accurately detecting human and vehicle movements.
- Panoramic Field of View: Offers a broad viewing angle to monitor large areas with a single camera.
- Integrated Audio: Features a built-in microphone and speaker for two-way audio communication.
- Strobe Light & Audible Warning: Provides proactive security measures to deter potential intruders.
- H.265+ Compression: Efficiently manages data and storage, reducing bandwidth requirements.
- IP66 Weatherproof: Ensures durable performance under adverse weather conditions.
Product Quality and Performance
The DS-2CD2346G2P-ISU/SL is built to high standards, ensuring reliability and durability for both indoor and outdoor use. Its weatherproof design, combined with advanced imaging and detection capabilities, makes it suitable for a wide range of security applications, including commercial properties, parking lots, and public areas.
Specifications
- Resolution: 4 Megapixels
- Lens: Fixed panoramic lens
- Field of View: Wide panoramic coverage
- Audio: Integrated microphone and speaker for two-way communication
- Video Compression: Supports H.265+, H.265, H.264+, H.264
- IP Rating: IP66
- Operating Conditions: -30°C to 60°C (-22°F to 140°F)
Purpose of Use
This camera is especially useful for monitoring large open spaces like markets, parking lots, and public squares, where panoramic views and audio interaction can significantly enhance surveillance effectiveness and safety measures.
How to Use
Install the DS-2CD2346G2P-ISU/SL to cover expansive areas without the need for multiple cameras, making it cost-effective and efficient. The two-way audio allows for direct communication with the area under surveillance, ideal for situations requiring remote interaction.
Supported OS/Application/Industries
Fully compatible with Hikvision’s iVMS-4200 client software and Hik-Connect mobile app, this camera is adaptable for a range of applications, particularly in settings where wide coverage and communication are crucial.
Benefits & Compatibility
Offers a comprehensive security solution with its panoramic imaging, AcuSense technology, and integrated audio, making it a powerful tool for expansive and interactive surveillance setups. Seamlessly integrates into existing Hikvision systems for unified management.
Warranty and FAQs
Comes with a standard three-year warranty, providing long-term reliability and support from Hikvision’s dedicated customer service and technical support teams.
Packaging/Weight/Dimension:
- Packaging: Securely packed to protect the unit during shipping.
- Weight: Approximately 1000 grams
- Dimensions: Compact design for unobtrusive installation.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Hikvision DS-2CD2346G2P-ISU/SL today and enhance your surveillance capabilities with efficient delivery services across the UAE.
Best Price Guarantee
We ensure you get the best price for our products. If you find this camera for less elsewhere, we will match the price.
After Sales Support
Our expert team is available to assist with installation, configuration, or troubleshooting, ensuring your surveillance system functions perfectly.
Request for Customer Reviews and Testimonials
We encourage customers who have used the Hikvision DS-2CD2346G2P-ISU/SL to share their experiences to assist others in making informed decisions about their security solutions.
Get in Touch
For any inquiries or additional information about our products, our expert team is ready to assist you. Contact us today for personalized support and advice.
Stock Availability:
Please check with us for the availability of the Hikvision DS-2CD2346G2P-ISU/SL before placing your order. This model is typically available within 10-15 working days from order confirmation.
Disclaimer
All information provided is for reference purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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