NEOTECH
Hikvision DS-2CD2387G3-LI(2U)Y 8 MP Smart Hybrid Light with ColorVu Fixed Turret Network Camera
Hikvision DS-2CD2387G3-LI(2U)Y 8 MP Smart Hybrid Light with ColorVu Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure 24/7 clear, vibrant surveillance with the Hikvision 8MP Smart Hybrid Light Turret Camera. Featuring ColorVu technology for full-color night vision, this camera is ideal for high-detail security monitoring in all lighting conditions.
Overview:
The Hikvision DS-2CD2387G3-LI(2U)Y is an advanced turret network camera that combines 8MP high-resolution imaging with ColorVu technology, designed to deliver vivid, full-color video footage around the clock. Equipped with Smart Hybrid Light technology, this camera adjusts to varying lighting conditions to provide continuous optimal illumination.
Product Description:
This high-performance turret camera captures exceptionally clear, color-rich images during both day and night, thanks to its 8MP resolution and ColorVu technology. The Smart Hybrid Light feature intelligently combines white light and infrared illumination based on environmental lighting, ensuring effective surveillance in complete darkness or poorly lit conditions. Its durable design and cutting-edge features make it suitable for a variety of applications, including outdoor settings where precise identification is crucial.
Key Features:
- 8MP High Resolution: Delivers sharp, detailed images for meticulous surveillance and recording.
- ColorVu Technology: Provides continuous, full-color video in low-light environments, enhancing detail and making identification easier.
- Smart Hybrid Light: Automatically adjusts the intensity of white and IR light to maintain visibility and image clarity in all lighting conditions.
- IP67 Weatherproof: Built to withstand harsh environmental elements, ensuring reliable operation outdoors.
- H.265+ Compression: Minimizes file sizes and bandwidth use without compromising video quality.
- Wide Dynamic Range (WDR): Offers clear footage in situations with high contrast lighting, ensuring no detail is lost.
Product Quality and Performance:
The DS-2CD2387G3-LI(2U)Y is constructed to offer exceptional performance in a diverse range of security settings. Its ability to produce high-quality, color-accurate footage under various lighting conditions makes it a versatile choice for enhancing safety and security measures.
Specifications:
- Image Sensor: 1/1.8" Progressive Scan CMOS
- Maximum Resolution: 3840 × 2160
- Lens: Fixed lens, typically 2.8 mm, 4 mm, or 6 mm options
- Video Compression: H.265+, H.265, H.264+, H.264
- Protection Ratings: IP67 (weatherproof)
- IR Range: Effective night vision with adaptive Smart Hybrid Lighting
Purpose of Use:
Ideal for securing areas where high-quality, continuous surveillance is necessary, such as commercial properties, parking lots, and public spaces. The camera’s advanced capabilities ensure it performs well in scenarios where detail and color accuracy are paramount, particularly in low-light conditions.
How to Use:
Install the camera to cover essential areas where high resolution and color accuracy are critical. Utilize the Smart Hybrid Light feature to adapt to varying light conditions effectively. Configure settings through a network interface to optimize the surveillance system based on specific environmental needs.
Supported OS/Application/Industries:
This camera is highly adaptable for integration into existing Hikvision security systems, suitable for a wide range of applications requiring robust outdoor surveillance, including retail environments, transportation hubs, and public safety monitoring.
Benefits & Compatibility:
Provides superior surveillance capabilities with enhanced low-light performance, ensuring detailed and color-rich footage. Compatible with various network video recorders and security management systems, allowing for seamless integration and comprehensive security management.
Warranty and FAQs:
Includes a standard one-year warranty. Extensive FAQs and support resources are available on our website, providing assistance with installation, configuration, and troubleshooting.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your security operations with the advanced Hikvision DS-2CD2387G3-LI(2U)Y Smart Hybrid Light Turret Camera, now available for delivery across the UAE.
Best Price Guarantee:
We commit to offering the best prices for the Hikvision DS-2CD2387G3-LI(2U)Y. Find a lower price elsewhere? We'll match it, ensuring you receive the best value for your security investment.
After Sales Support:
Our dedicated support team is available to assist with any post-purchase inquiries or issues, ensuring your satisfaction and the optimal functionality of your Hikvision camera.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Hikvision Turret Camera to help us improve our products and assist other customers in making informed decisions.
Stock Availability:
Please contact us before placing your order to confirm the availability of the DS-2CD2387G3-LI(2U)Y. Delivery typically occurs within 10-15 working days after order confirmation.
Get in Touch:
For any further questions or detailed information about our products or services, please contact our expert team.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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