NEOTECH
Hikvision DS-2CD2685G0-IZS 4K Powered-by-DarkFighter Varifocal Bullet Network Camera
Hikvision DS-2CD2685G0-IZS 4K Powered-by-DarkFighter Varifocal Bullet Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your security with Hikvision's 4K DarkFighter Bullet Camera, featuring varifocal capabilities and exceptional low-light performance. Secure your premises effectively with NEOTECH.
Overview:
The Hikvision DS-2CD2685G0-IZS is a high-performance bullet network camera equipped with a 4K ultra-high-definition sensor and DarkFighter technology. This camera is designed to provide superior image clarity and precision in low-light conditions, making it ideal for areas requiring detailed surveillance with challenging lighting environments.
Product Description:
This camera utilizes a 4K (8MP) high-resolution sensor to deliver crisp, clear images that capture fine details, essential for identification and forensic analysis. Powered by DarkFighter technology, it ensures enhanced visibility in dimly lit or nighttime conditions without compromising on video quality. The motorized varifocal lens allows for flexible field of view adjustments, ranging from 2.8mm to 12mm, providing broad coverage and the ability to zoom in on specific areas of interest.
Key Features:
- 4K Ultra-High Resolution: Delivers exceptional image clarity and detail for sophisticated surveillance needs.
- DarkFighter Technology: Offers superior low-light performance, capturing color details in low-light environments where other cameras switch to monochrome.
- Motorized Varifocal Lens: Provides the flexibility to adjust the focus and zoom remotely, tailoring the field of view to specific surveillance requirements.
- H.265+ Compression: Reduces storage and bandwidth requirements while maintaining high-quality video outputs.
- IP67 Weatherproof: Ensures robust performance in adverse weather conditions, suitable for outdoor installations.
- IK10 Vandal Resistant: Provides protection against impacts and attempts to tamper or vandalize the camera.
Product Quality and Performance:
The DS-2CD2685G0-IZS is built to perform reliably in diverse environments, featuring IP67 weatherproofing and IK10 vandal resistance. Its advanced imaging capabilities ensure reliable monitoring and security enhancements in areas such as commercial districts, parking lots, and critical infrastructure sites.
Specifications:
- Resolution: 8 Megapixels (4K)
- Lens: Motorized varifocal 2.8mm to 12mm
- Video Compression: H.265+/H.265/H.264+/H.264
- Weatherproof Rating: IP67
- Vandal Resistance: IK10
Purpose of Use:
Perfect for securing large outdoor areas where high-definition surveillance is crucial, such as urban infrastructure, commercial areas, and critical infrastructure sites. The camera's high resolution and varifocal capabilities make it exceptionally versatile for monitoring diverse environmental conditions and large spaces.
How to Use:
Install the DS-2CD2685G0-IZS at strategic points with a clear view of the area to be monitored. Adjust the settings through a network video recorder (NVR) or a compatible surveillance system to take full advantage of its advanced features for continuous and effective monitoring.
Supported OS/Application/Industries:
This camera is highly versatile for use across various sectors needing robust surveillance solutions, particularly in retail, hospitality, education, and municipal safety. Its capabilities are especially beneficial in areas where maintaining color detail and clarity during nighttime is crucial.
Benefits & Compatibility:
- Enhanced Night Vision: Integrated DarkFighter technology ensures detailed color images in complete darkness.
- Active Deterrence: The ability to adjust the view remotely helps in managing security dynamically, adapting quickly to potential threats.
- Reliable Surveillance: Weatherproof and vandal-resistant design suitable for harsh outdoor conditions.
- Broad Compatibility: Works seamlessly with a wide range of Hikvision NVRs and surveillance solutions.
Warranty and FAQs:
Includes a standard one-year warranty that covers technical defects and manufacturing issues. For more detailed support, customers can access the NEOTECH support page or contact customer service directly.
Packaging/Weight/Dimension:
Comes with all necessary mounting hardware for installation. Its compact design facilitates easy and quick deployment.
Stock Availability:
Please contact NEOTECH to confirm the availability of the Hikvision DS-2CD2685G0-IZS before placing your order to ensure timely delivery, typically within 10-15 working days.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your security system by purchasing from NEOTECH, benefiting from efficient delivery services across the UAE.
Best Price Guarantee:
NEOTECH offers competitive pricing on the Hikvision DS-2CD2685G0-IZS. Find a lower price elsewhere, and we will match it to ensure you receive the best value for your money.
After Sales Support:
Our commitment to customer satisfaction includes delivering exceptional after-sales support to ensure complete satisfaction.
Request for Customer Reviews and Testimonials:
We kindly ask our valued customers to share brief reviews or testimonials highlighting their positive experiences.
Get in Touch:
For any questions or concerns regarding our products, pricing, or availability, feel free to seek expert advice. If you would like to provide feedback, our team is always here to support you.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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