NEOTECH
Hikvision DS-2CE12KF0T-FS 3K ColorVu Audio Fixed Bullet Camera
Hikvision DS-2CE12KF0T-FS 3K ColorVu Audio Fixed Bullet Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your security system with the Hikvision DS-2CE12KF0T-FS, featuring 3K resolution, integrated audio for real-time communication, and ColorVu technology for clear, vivid images around the clock.
Overview
The Hikvision DS-2CE12KF0T-FS bullet camera is a powerful security solution that combines high-resolution video, integrated audio capabilities, and advanced imaging technologies. This camera is designed to deliver crystal-clear surveillance footage and audio, making it ideal for monitoring and recording in a variety of settings, including commercial properties, parking lots, and residential areas.
Product Description
Featuring 3K resolution and ColorVu technology, the DS-2CE12KF0T-FS captures sharp, detailed images with true-to-life colors, even in low-light conditions. The built-in microphone allows for audio recording, adding another layer of security by capturing sounds around the camera's environment. This model is built to withstand the elements, ensuring reliable performance indoors and outdoors.
Key Features
- 3K High Resolution: Offers 2960x1665 pixels for superior image clarity, capturing finer details for comprehensive surveillance.
- ColorVu Technology: Ensures vibrant, color-accurate video 24/7, greatly enhancing visibility in low-light situations.
- Integrated Audio: Features a built-in microphone for high-quality audio recording, enhancing incident analysis and providing additional evidence.
- IP67 Weatherproof: Designed to resist water and dust, making it suitable for outdoor installation.
- Wide Dynamic Range (WDR): Balances lighting in scenes with high contrast to produce clear images across varied lighting conditions.
Product Quality and Performance
The DS-2CE12KF0T-FS is engineered for durability and continuous operation, featuring a robust design that can handle diverse and challenging environmental conditions. Its advanced imaging capabilities ensure that it performs consistently well, providing reliable surveillance data when it matters most.
Specifications
- Resolution: 3K (2960x1665)
- Audio: Built-in microphone for audio recording
- Lens: Fixed lens
- Illumination: Enhanced night vision with ColorVu technology
- Video Output: High definition analog output
- Operating Conditions: Operates effectively in temperatures from -40°C to 60°C
Purpose of Use
This camera is perfect for areas that require both visual and audio monitoring such as entrances, loading docks, and areas where communication or alerts might be necessary. Its high-resolution imaging and audio capabilities make it an excellent choice for businesses that need to monitor interactions and maintain security protocols.
How to Use
Install the DS-2CE12KF0T-FS in key areas where comprehensive monitoring is crucial. Connect it to a DVR system capable of supporting HD analog and audio input, and configure settings via the DVR interface to optimize surveillance and recording based on specific needs.
Supported OS/Application/Industries
Ideal for a variety of applications, including retail, industrial, residential, and public spaces where enhanced security monitoring is required. The integrated audio feature is particularly useful in settings where auditory monitoring can aid in security or operational management.
Benefits & Compatibility
- Enhanced Surveillance: Combines high-definition video and audio recording for a more complete security solution.
- Flexible Deployment: Easy to install in a variety of settings, both indoors and outdoors, thanks to its weatherproof design.
- Reliable Operation: Built to perform in a wide range of climates and environmental conditions.
Warranty and FAQs
Includes a two-year warranty to ensure satisfaction and reliability. For more information on setup, operation, or troubleshooting, visit our FAQ section or contact customer support.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting screws, and installation guide.
- Weight: Approximately 800 grams.
- Dimensions: Compact and designed for easy mounting and minimal visual intrusion.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Hikvision DS-2CE12KF0T-FS today and benefit from enhanced surveillance capabilities. Fast and reliable delivery is guaranteed.
Best Price Guarantee
We ensure our prices are competitive. Find a lower price elsewhere, and we'll match it.
After Sales Support
Our expert team is ready to assist with any questions or issues, ensuring you maximize the benefits of your new camera.
Request for Customer Reviews and Testimonials
Your feedback is valuable to us! Please share your experiences with the DS-2CE12KF0T-FS to help us continue improving our service.
Stock Availability
Check stock availability with our sales team before placing your order to ensure timely delivery. This model is typically available within 10-15 working days from the date of order confirmation.
Get in Touch
For additional information or assistance with your purchase, contact our customer support team. We are dedicated to providing you with the highest level of service and support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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