NEOTECH
Hikvision DS-2CE72KF3T-L 3K ColorVu Dual-light Fixed Turret Camera
Hikvision DS-2CE72KF3T-L 3K ColorVu Dual-light Fixed Turret Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Capture every detail in low-light with Hikvision's 3K ColorVu Dual-Light Fixed Turret Camera. Ideal for ensuring safety in all lighting conditions.
Overview
Step up your security game with the Hikvision DS-2CE72KF3T-L, a cutting-edge turret camera featuring 3K resolution and Dual-Light ColorVu technology for vibrant color video, day and night. This model is perfect for those seeking exceptional detail and reliability in their security system.
Product Description
The Hikvision DS-2CE72KF3T-L Turret Camera redefines security monitoring by combining high-resolution 3K video and Dual-Light illumination technology that ensures clear, colorful images in complete darkness. This robust camera is designed to withstand various environmental conditions, making it an excellent choice for both indoor and outdoor installations.
Key Features
- 3K High-Resolution Imaging: Offers superb image clarity and detail.
- Dual-Light ColorVu Technology: Guarantees full-color video 24/7 with its integrated white light illuminators.
- Durable Design: Weatherproof casing rated IP67, ensuring protection against dust and water.
- Wide Field of View: Comprehensive coverage with minimal blind spots.
- Easy Installation: Simplified setup suitable for various locations.
Product Quality and Performance
The DS-2CE72KF3T-L is built to deliver top-tier performance and durability. It undergoes stringent testing to ensure reliability under challenging environmental conditions, providing consistent security coverage without the need for extensive maintenance.
Specifications
- Resolution: 5 MP (3K, 2960 × 1665 resolution)
- Lens: Fixed lens, 2.8 mm, providing wide area coverage
- Field of View: 98.4° horizontal view
- Video Output: 3K resolution with switchable TVI/AHD/CVI/CVBS
- Illumination: White light illuminators effective up to 20 meters (65 feet)
- Operating Conditions: -40°C to 60°C, humidity 90% or less (non-condensing)
Purpose of Use
Designed for areas that require reliable, round-the-clock surveillance such as homes, retail stores, and offices. The DS-2CE72KF3T-L excels in both day and nighttime conditions, ensuring no event goes unnoticed.
How to Use
Install by mounting on walls or ceilings, connecting to a compatible DVR system via coaxial cable. Setup and adjustments can be made through the DVR interface to optimize surveillance and recording settings tailored to specific needs.
Supported OS/Application/Industries
Compatible with a wide range of DVRs, this camera is versatile for various applications, including residential, commercial, and industrial sectors, especially in settings where clear night vision is crucial.
Benefits & Compatibility
- Enhanced Night Vision: Ensures effective monitoring in zero-light environments with its white light illuminators.
- Energy Efficient: Operates with minimal power consumption while providing maximum surveillance capabilities.
- Comprehensive Coverage: Wide-angle lens covers extensive areas, reducing the number of cameras needed for full coverage.
Warranty and FAQs
Includes a standard two-year warranty. For more detailed support and FAQs, please visit our website or contact our customer service team.
Packaging/Weight/Dimension
- Package Contents: Camera unit, mounting screws, user manual.
- Weight: Approx. 350 grams.
- Dimensions: 109 mm × 85 mm.
Shop Today & Receive Your Delivery Across the UAE!
Secure your property with the latest in surveillance technology. Order the Hikvision DS-2CE72KF3T-L now and benefit from rapid, reliable delivery across the UAE.
Best Price Guarantee
We offer competitive pricing on all our Hikvision products. If you find a lower price elsewhere, we'll match it to ensure you get the best deal possible.
After Sales Support
Our dedicated support team is ready to assist you with any product-related queries or issues, ensuring a smooth experience from installation to daily operation.
Request for Customer Reviews and Testimonials
Your feedback is crucial to us. We encourage you to share your experience with the DS-2CE72KF3T-L to help us improve and to assist future customers in making informed decisions.
Stock Availability
Please check stock availability with our sales team before placing your order to ensure timely delivery. This camera is generally available within 10-15 working days from the date of order confirmation.
Get in Touch
For more information or assistance with your purchase, please contact our customer support team. We are here to help you make the most out of your Hikvision products.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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