NEOTECH
Hikvision DS-2CE10KF3T-LE 3K ColorVu Dual-light PoC Fixed Mini Bullet Camera
Hikvision DS-2CE10KF3T-LE 3K ColorVu Dual-light PoC Fixed Mini Bullet Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your property with the Hikvision DS-2CE10KF3T-LE, featuring 3K resolution, dual-light ColorVu technology for clear, colorful images at night, and Power over Coax for easy installation.
Overview
The Hikvision DS-2CE10KF3T-LE mini bullet camera is a compact yet powerful surveillance solution designed for detailed and vibrant video capture. Equipped with 3K resolution and dual-light ColorVu technology, this camera ensures high-quality, full-color footage in all lighting conditions, enhanced by the convenience of Power over Coax (PoC).
Product Description
This mini bullet camera captures video at 3K resolution, providing finer detail and clarity for security monitoring. Dual-light ColorVu technology allows for vivid color rendering in low-light conditions by intelligently combining IR and white light based on the ambient environment. The PoC feature simplifies wiring by allowing both power and video transmission over a single coaxial cable, making installation easier and reducing clutter.
Key Features
- 3K High Resolution: Offers superior image quality with 2960x1665 pixels, capturing clear and detailed footage for accurate surveillance.
- Dual-Light ColorVu Technology: Enhances low-light visibility by automatically adjusting the lighting to deliver bright, color-accurate video 24/7.
- Power over Coax (PoC): Streamlines the installation process by combining power and video transmission through one coaxial cable.
- IP67 Weatherproof: Durable design that withstands harsh environmental conditions, suitable for both indoor and outdoor use.
- Compact Size: Miniature form factor allows for discreet installation without compromising on quality.
Product Quality and Performance
The DS-2CE10KF3T-LE is built to last with a robust housing that protects against weather and vandalism. Its advanced imaging technologies ensure it performs well under any lighting conditions, making it an ideal choice for businesses and homes alike that require reliable surveillance.
Specifications
- Resolution: 3K (2960x1665)
- Lens: Fixed lens with a wide field of view
- Illumination: Dual-light system utilizing both IR and white light
- Video Output: High-definition analog
- Operating Conditions: -40°C to 60°C, IP67 rated for dust and water resistance
Purpose of Use
Ideal for applications requiring discreet yet powerful surveillance solutions, such as residential properties, small businesses, and areas where space is at a premium but high-quality video is needed.
How to Use
Install the camera in key areas where detailed surveillance is crucial, such as entry points, driveways, or specific indoor areas. Connect it to a DVR via PoC, making installation simpler and more cost-effective. Adjust settings through the DVR interface to optimize coverage and image quality.
Supported OS/Application/Industries
This camera is well-suited for a variety of environments, including retail settings, homes, offices, and anywhere high-resolution, color-accurate night vision is essential.
Benefits & Compatibility
- Enhanced Night Vision: Provides reliable, color-accurate surveillance even in extremely low-light conditions.
- Easy and Clean Installation: PoC reduces the need for multiple cables, enabling a cleaner setup.
- Durable and Compact: Offers a space-saving design without sacrificing video quality, along with durability to withstand external elements.
Warranty and FAQs
Includes a two-year warranty. For more detailed support, including installation tips and troubleshooting, refer to our FAQ section or contact customer support directly.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, user manual.
- Weight: Approximately 350 grams.
- Dimensions: Designed to be compact for unobtrusive installation.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your security setup by ordering the Hikvision DS-2CE10KF3T-LE today. Enjoy fast, reliable delivery and improve your surveillance capabilities.
Best Price Guarantee
We monitor our prices to ensure you get the best deal. Find a lower price elsewhere? We'll match it.
After Sales Support
Our dedicated team is available to help with any installation or operational questions, ensuring you get the most out of your new camera.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the DS-2CE10KF3T-LE to help us improve our service and assist other customers.
Stock Availability
Contact our sales team to confirm stock availability before placing your order to ensure timely delivery. Typically, this model is available within 10-15 working days from the date of order confirmation.
Get in Touch
For more information or assistance with your purchase, please contact our customer support team. We are committed to providing you with the highest level of service and support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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