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NEOTECH

Hikvision DS-2CE10DF3T-LXTS NEW 2MP Two Way Audio Fixed Mini Bullet Camera

Hikvision DS-2CE10DF3T-LXTS NEW 2MP Two Way Audio Fixed Mini Bullet Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your security system with the Hikvision DS-2CE10DF3T-LXTS, a 2MP mini bullet camera featuring advanced two-way audio capabilities, ideal for real-time communication and enhanced surveillance.


Overview

The Hikvision DS-2CE10DF3T-LXTS is a versatile mini bullet camera that incorporates 2MP high-resolution imaging with two-way audio functionality, allowing for not only clear visual monitoring but also the ability to interact through audio directly from the camera's location. This feature makes it an excellent choice for areas where communication with visitors or deterrence through audio warnings is necessary.

Product Description

This camera delivers high-definition video quality with its 2MP resolution, ensuring detailed and clear footage. The two-way audio feature enhances its functionality by allowing users to listen in and communicate directly through the camera, providing a comprehensive security solution. It is designed for simplicity and efficiency, making it suitable for a wide range of applications, including residential, commercial, and industrial settings.

Key Features

  • 2MP High Resolution: Offers crisp, clear images for effective monitoring and identification.
  • Two-Way Audio: Integrated microphone and speaker enable direct communication through the camera, enhancing security management.
  • Compact Design: The mini bullet shape allows for discreet installation and flexibility in placement.
  • Night Vision: Equipped with powerful IR LEDs for clear night time monitoring up to 30 meters.
  • IP67 Weatherproof: Ensures reliable performance in all weather conditions, suitable for both indoor and outdoor use.
  • H.265+ Compression: Efficiently reduces storage and bandwidth use while maintaining high-quality video.

Product Quality and Performance

The DS-2CE10DF3T-LXTS is built to deliver robust performance and reliability. Its weatherproof design ensures durability in various environmental conditions, while the two-way audio provides added functionality for enhanced security operations, making it a versatile tool for comprehensive surveillance.

Specifications

  • Resolution: 2MP (1920x1080)
  • Lens: Fixed lens with an 85.5° viewing angle
  • Audio: Two-way audio with built-in microphone and speaker
  • Video Compression: H.265+/H.265/H.264+/H.264
  • IR Range: Effective night vision up to 30 meters
  • Network Interface: RJ45 connection for network connectivity
  • Operating Conditions: -40°C to 60°C, rated IP67 for dust and water resistance

Purpose of Use

Ideal for securing areas where interactive monitoring is required, such as entrance areas, retail spaces, and any location where communication with individuals at the camera site can enhance security presence or provide convenience.

How to Use

Install the DS-2CE10DF3T-LXTS at strategic locations requiring visual and audio monitoring. Utilize the two-way audio through compatible security systems to communicate with individuals near the camera, enhancing security protocols or providing instructions remotely.

Supported OS/Application/Industries

This camera is highly adaptable across various sectors needing active surveillance and communication, including retail management, property security, and areas where operational efficiency benefits from real-time audio interaction.

Benefits & Compatibility

  • Enhanced Communication: Two-way audio allows for real-time interaction, offering a higher level of security and operational flexibility.
  • Versatile Installation: Compact and easy to install in a variety of settings, both indoors and outdoors.
  • Cost-effective Operation: Advanced video compression techniques ensure that storage and bandwidth costs are minimized without compromising video quality.

Warranty and FAQs

Includes a two-year warranty, ensuring dependable operation and peace of mind. For installation assistance, operational guidance, or troubleshooting, please consult our FAQ section or contact customer support.

Packaging/Weight/Dimension

  • Package Contents: Camera, mounting screws, installation guide.
  • Weight: Approximately 350 grams.
  • Dimensions: Small footprint for unobtrusive installation.

Order Today & Enhance Your Security Setup!

Secure your property by ordering the Hikvision DS-2CE10DF3T-LXTS today. Benefit from our fast and reliable delivery service to start enhancing your surveillance capabilities immediately.

Best Price Guarantee

We offer competitive pricing on all our products. Find a lower price elsewhere, and we'll match it.

After Sales Support

Our expert team is ready to assist with any installation or operational issues, ensuring you fully utilize the features of your new camera.

Request for Customer Reviews and Testimonials

We encourage our valued customers to share their experiences with the DS-2CE10DF3T-LXTS to help us improve our service and assist other customers in making informed decisions.

Stock Availability

Please contact our sales team to confirm stock availability before placing your order to ensure timely delivery.

Get in Touch

For any questions or concerns regarding our products, pricing, or availability, feel free to contact our customer support team. We are committed to providing you with the highest level of service and support.

Disclaimer

All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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