NEOTECH
Hikvision DS-2CE59DF8T-AVPZE 2 MP ColorVu Vandal PoC Motorized Varifocal Dome Camera
Hikvision DS-2CE59DF8T-AVPZE 2 MP ColorVu Vandal PoC Motorized Varifocal Dome Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Hikvision DS-2CE59DF8T-AVPZE dome camera offers 2 MP resolution, ColorVu for vivid colors at night, motorized varifocal lens, and vandal-proof design, ideal for detailed surveillance in high-risk areas.
Overview
Elevate your security system with the Hikvision DS-2CE59DF8T-AVPZE, a robust dome camera designed for detailed area coverage and high durability. This camera features a 2 MP sensor, ColorVu technology for bright color rendering in low-light conditions, motorized varifocal capabilities for easy focus adjustments, and a vandal-proof casing, making it ideal for environments that require resilient and flexible surveillance solutions.
Product Description
The DS-2CE59DF8T-AVPZE dome camera from Hikvision ensures top-notch security with its 2 MP high-resolution imaging and motorized varifocal lens, which allows for remote zooming and focusing. Enhanced with ColorVu technology, it delivers real-time, vividly colorful images, even in environments with minimal light. The camera’s vandal-proof design protects against physical attacks, and its Power over Coax (PoC) feature simplifies wiring, enhancing installation ease and system reliability.
Key Features
- 2 MP High Resolution: Captures video in full HD, providing sharp and clear images suitable for identification purposes.
- ColorVu Technology: Ensures vibrant, detailed color video, even in dimly lit conditions.
- Motorized Varifocal Lens: Ranges from 2.8 mm to 12 mm, offering flexibility to adjust the field of view.
- Vandal-Proof Housing: IK10-rated casing to withstand physical impact.
- Power over Coax (PoC): Reduces the need for additional power cables, simplifying installation.
- Wide Dynamic Range (WDR): Enhances video quality under varied lighting conditions by balancing bright and dark areas.
Product Quality and Performance
Designed to meet the challenges of both low-light environments and physical security threats, the DS-2CE59DF8T-AVPZE is built to provide reliable, continuous monitoring. Its durable construction and advanced imaging capabilities make it an excellent choice for protecting sensitive or high-traffic areas.
Specifications
- Resolution: 2 MP (1920x1080)
- Lens: Motorized varifocal lens, 2.8 mm to 12 mm
- Field of View: Adjustable field of view for optimal area coverage
- Ingress Protection: IP67 rated for dust and water resistance
- Vandal Resistance: IK10-rated for impact resistance
- Operating Conditions: -40°C to 60°C, designed to function under extreme weather conditions
Purpose of Use
This camera is particularly useful in settings that require flexible viewing angles and robust physical protection, such as banks, retail stores, schools, and other public spaces where the risk of vandalism or environmental challenges exists.
How to Use
Install the DS-2CE59DF8T-AVPZE in strategic areas where adjustable coverage and high durability are necessary. Connect it to a DVR system using a single coaxial cable for both power and video transmission. Utilize the motorized varifocal feature to fine-tune the viewing area remotely from the DVR or a connected control device.
Supported OS/Application/Industries
The versatility and robust design of this camera make it ideal for a wide range of applications, including commercial, industrial, and public sector surveillance, where adaptability and resilience are key.
Benefits & Compatibility
- Adaptive Surveillance: Easily adjust zoom and focus settings remotely to respond to changing surveillance needs.
- Enhanced Night Vision: Provides clear, colorful imaging in near-total darkness, ensuring round-the-clock security.
- Durable and Secure: Offers high resistance to weather and vandalism, ensuring long-term performance.
Warranty and FAQs
Includes a comprehensive two-year warranty. For installation guidance, troubleshooting, or additional questions, please consult our FAQ section or contact customer support directly.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, installation guide.
- Weight: Approximately 1200 grams.
- Dimensions: Designed for easy installation and durable performance in various settings.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Hikvision DS-2CE59DF8T-AVPZE for advanced surveillance capabilities. Fast and reliable delivery guaranteed across the UAE.
Best Price Guarantee
We offer competitive pricing on all our products. Find a lower price elsewhere? We’ll match it to ensure you get the best value for your security investments.
After Sales Support
Our dedicated support team is ready to assist with any setup or operational issues, ensuring you maximize the potential of your new camera.
Request for Customer Reviews and Testimonials
Your feedback is invaluable. Please share your experiences with the DS-2CE59DF8T-AVPZE to help us improve our service and guide other customers in their security choices.
Stock Availability
Contact our sales team to check stock availability before placing your order to ensure timely delivery. Typically, this model is available within 10-15 working days from the date of order confirmation.
Get in Touch
For more information or assistance with your purchase, contact our customer support team. We are here to ensure you receive the highest level of service and support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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