NEOTECH
Hikvision DS-2CE10HFT-F28 5 MP ColorVu Fixed Mini Bullet Camera
Hikvision DS-2CE10HFT-F28 5 MP ColorVu Fixed Mini Bullet Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your security setup with the Hikvision DS-2CE10HFT-F28, a 5MP mini bullet camera featuring advanced ColorVu technology for crystal-clear, full-color video, day and night.
Overview
The Hikvision DS-2CE10HFT-F28 mini bullet camera is designed to provide superior video clarity and color accuracy with its 5MP resolution and ColorVu technology. This camera is ideal for settings that require high-quality surveillance both during the day and in absolute darkness.
Product Description
This 5MP bullet camera captures high-resolution images, ensuring detailed and sharp surveillance footage. ColorVu technology enhances visibility with its advanced lens and high-sensitivity sensor, which capture more light and detail in low-light and nighttime conditions. The fixed lens is optimized for a wide field of view, and the robust design makes it suitable for both indoor and outdoor environments.
Key Features
- 5MP High Resolution: Delivers exceptionally clear images for detailed and effective surveillance.
- ColorVu Technology: Provides bright, color-accurate video around the clock, even in environments with minimal lighting.
- Fixed Lens: Features a 2.8mm lens that offers a broad and comprehensive field of view.
- IP67 Weatherproof: Ensures reliable performance in adverse weather conditions, making it ideal for outdoor installation.
- Wide Dynamic Range (WDR): Balances light levels within a scene to capture clear footage in diverse lighting environments.
Product Quality and Performance
The DS-2CE10HFT-F28 is built to last with a durable casing that can withstand harsh weather conditions, ensuring continuous operation and longevity. Its high-resolution imaging and advanced color technology make it an excellent choice for areas requiring critical security monitoring.
Specifications
- Resolution: 5MP (2560x1944)
- Lens: 2.8mm fixed lens
- Illumination: ColorVu technology for enhanced low-light performance
- Video Output: High-definition analog output
- Operating Conditions: -40°C to 60°C, weatherproof to IP67 standards
Purpose of Use
Ideal for use in high-security areas such as commercial complexes, parking lots, and public spaces where high-quality video is necessary for both identification and operational security.
How to Use
Install the DS-2CE10HFT-F28 at key points where detailed video capture is essential. Connect it to a compatible DVR system, and adjust settings through the DVR interface to tailor the camera's performance to your security needs.
Supported OS/Application/Industries
This camera is suitable for a wide range of applications, particularly in sectors that require enhanced night vision capabilities, such as law enforcement, transportation, and commercial security.
Benefits & Compatibility
- Enhanced Night Vision: Ensures effective monitoring and recording in near-total darkness.
- Durable and Reliable: Built to perform in challenging environments, offering a long service life.
- Easy Integration: Compatible with existing CCTV systems, allowing for straightforward upgrades or installation.
Warranty and FAQs
Comes with a two-year warranty. For more detailed support, including installation tips and troubleshooting, refer to our FAQ section or contact our customer support team.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting screws, user manual.
- Weight: Approximately 800 grams.
- Dimensions: Designed for easy installation with a compact form factor.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2CE10HFT-F28 today to enhance your surveillance capabilities. Our delivery services are fast and reliable, ensuring your security needs are met promptly.
Best Price Guarantee
We offer competitive pricing on all our products. Find a lower price elsewhere, and we will match it.
After Sales Support
Our expert team is available to assist with any setup or operational issues, ensuring you maximize the benefits of your new camera.
Request for Customer Reviews and Testimonials
We kindly ask our valued customers to share brief reviews or testimonials highlighting their positive experiences. Your feedback is crucial in helping us improve and in guiding future customers.
Stock Availability
Before placing your order, please contact us to confirm stock availability. Typically, the product can be available within 10-15 working days after your order confirmation.
Get in Touch
For any questions or concerns regarding our products, pricing, or availability, feel free to seek expert advice. If you would like to provide feedback, our team is always here to support you.
Disclaimer
All content provided is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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