NEOTECH
Hikvision DS-2CD2566G2-I(S) 6 MP AcuSense Built-in Mic Fixed Mini Dome Network Camera
Hikvision DS-2CD2566G2-I(S) 6 MP AcuSense Built-in Mic Fixed Mini Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security system with Hikvision's 6 MP AcuSense Mini Dome Camera, featuring high-resolution video and a built-in microphone for comprehensive surveillance. Ideal for detailed monitoring. Available at NEOTECH.
Overview:
The Hikvision DS-2CD2566G2-I(S) is an advanced mini dome network camera equipped with a 6 MP sensor and AcuSense technology. This camera is designed to provide superior video surveillance with the added advantage of audio recording through its built-in microphone, making it ideal for areas that require both visual and auditory monitoring.
Product Description:
This camera features a 6 MP high-resolution sensor that delivers clear, detailed images, aiding in effective monitoring and identification. The built-in microphone enables audio recording, enhancing the surveillance capabilities by capturing sound within its vicinity, which can be crucial for incident verification or detection. AcuSense technology enhances the camera's ability to detect human and vehicle targets, significantly reducing false alarms by distinguishing them from other irrelevant movements.
Key Features:
- 6 MP High-Resolution: Offers detailed and sharp images, suitable for a wide range of security applications.
- Built-in Microphone: Captures clear audio, adding an additional layer of surveillance detail.
- AcuSense Technology: Enhances detection accuracy, focusing on human and vehicle targets to minimize false alarms.
- Fixed Lens: Provides a stable field of view with options typically around 2.8mm, 4mm, or 6mm, depending on specific model variations.
- H.265+ Compression: Efficiently manages storage and bandwidth while maintaining high-quality video output.
- IP67 Weatherproof: Ensures reliable operation in adverse weather conditions, making it suitable for outdoor installation.
- IK10 Vandal Resistant: Offers robust protection against physical impacts, securing the camera against vandalism.
Product Quality and Performance:
The DS-2CD2566G2-I(S) is constructed to perform reliably in diverse environments, featuring IP67 weatherproofing and IK10 vandal resistance. Its compact size and high-quality imaging make it an excellent choice for areas needing discreet yet powerful surveillance solutions, both indoors and outdoors.
Specifications:
- Resolution: 6 Megapixels
- Lens Options: Fixed lens available in 2.8mm, 4mm, or 6mm
- Video Compression: H.265+/H.265/H.264+/H.264
- Weatherproof Rating: IP67
- Vandal Resistance: IK10
- Audio: Built-in microphone
Purpose of Use:
Ideal for indoor and outdoor environments where high-definition video and audio surveillance are crucial, such as retail stores, schools, and office buildings. The camera’s capabilities are particularly beneficial for areas where security incidents are closely monitored and recorded for evidence collection and analysis.
How to Use:
Install the DS-2CD2566G2-I(S) in strategic areas that require vigilant audio-visual surveillance. Utilize its fixed lens to cover specific areas or points of interest, and configure the settings via a network video recorder (NVR) or surveillance system to maximize its audio-visual recording capabilities.
Supported OS/Application/Industries:
This camera is versatile across various applications, particularly suited for sectors requiring enhanced surveillance measures, such as retail, education, and corporate environments, where both visual and auditory monitoring are necessary.
Benefits & Compatibility:
- Enhanced Surveillance: Provides high-resolution video and clear audio recording, offering a comprehensive security solution.
- Reduced False Alarms: AcuSense technology ensures the focus on relevant threats, improving overall security efficiency.
- Durable and Reliable: Weatherproof and vandal-resistant design allows for reliable operation in challenging conditions.
Warranty and FAQs:
Includes a standard one-year warranty covering manufacturing defects and performance issues. For more detailed support, customers can access the NEOTECH support page or contact customer service directly.
Packaging/Weight/Dimension:
Includes all necessary mounting hardware for installation, designed for ease of setup and long-term durability.
Stock Availability:
Please contact NEOTECH to confirm the availability of the Hikvision DS-2CD2566G2-I(S) before placing your order to ensure timely delivery, typically within 10-15 working days.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your security system by purchasing from NEOTECH, benefiting from efficient delivery services across the UAE.
Best Price Guarantee:
NEOTECH offers competitive pricing on the Hikvision DS-2CD2566G2-I(S). If you find a lower price elsewhere, we will match it to ensure you get the best value.
After Sales Support:
Our commitment to customer satisfaction includes providing comprehensive support to ensure the optimal functionality of your surveillance system.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Hikvision DS-2CD2566G2-I(S) to help others make informed purchasing decisions.
Get in Touch:
For more information or inquiries about our products or services, please contact NEOTECH. Our expert team is ready to assist you with any questions or support needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability may change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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