NEOTECH
Wholesale Thermal Printer Paper Roll
Wholesale Thermal Printer Paper Roll
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your business operations with our high-quality wholesale thermal printer paper rolls. Ideal for POS systems, ATMs, and receipt printers, ensuring clear, durable printing. Available in bulk at competitive prices.
Overview:
Our wholesale thermal printer paper rolls are tailored for businesses looking to streamline their printing processes in POS systems, ATMs, and receipt printers. These rolls provide consistent, high-quality prints and are available in bulk to help reduce costs and maintain an efficient supply chain.
Product Description:
Made from top-grade thermal paper, our rolls ensure sharp, black prints that are smudge-proof and fade-resistant, ideal for high-traffic retail or hospitality settings. These rolls are compatible with most thermal printers and are designed to minimize printer jams, thereby extending the lifespan of your printing equipment.
Key Features:
- High-Quality Paper: Ensures clear and consistent prints with every transaction.
- Bulk Availability: Purchase large quantities at wholesale prices for better cost-efficiency.
- Wide Compatibility: Suitable for all standard thermal printers used in retail, banking, and hospitality.
- Eco-Friendly Options: Available in BPA-free and phenol-free varieties to meet environmental standards.
- Various Sizes: Offered in multiple widths and lengths to match different printing needs.
Product Quality and Performance:
Each batch of our thermal paper rolls undergoes rigorous quality testing to ensure they meet industry standards for clarity, durability, and performance. The thermal coating is formulated to react perfectly at lower heat settings, providing cost savings on energy while extending the life of thermal print heads.
Specifications:
- Material: Premium thermal paper
- Available Sizes: Ranges from widths of 57mm to 112mm, with varying roll lengths
- Core Sizes: Available in both 1/2" and 1" cores to fit a variety of machines
- Customization: Custom lengths and widths available upon request
Purpose of Use:
- Retail Stores: Fast and reliable printing for sales receipts.
- Restaurants and Cafes: Quick service transactions and kitchen order printing.
- Banking: ATM receipt printing that is clear and lasts.
- Event Management: Ticket printing for events and lotteries.
How to Use:
To ensure optimal performance, load the paper according to the printer manufacturer's instructions, making sure the end of the paper feeds from underneath the roll. This orientation ensures the best contact with the thermal head, producing high-quality prints.
Supported Industries:
- Retail: From small boutiques to large supermarkets.
- Hospitality: Hotels, restaurants, and other service industries.
- Financial Services: Banks and other institutions with ATM facilities.
- Healthcare: Hospitals and clinics for patient receipts and transaction records.
Benefits & Compatibility:
- Reduced Operational Costs: Buying in bulk can significantly cut down supply expenses.
- Enhanced Print Quality: High-quality paper reduces the risk of printer jams and maintenance.
- Versatility: Our rolls can be adapted to fit a wide range of printing devices.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers defects in materials and workmanship. Our FAQs provide guidance on storage, handling, and maximizing the lifespan of your thermal paper rolls.
Stock Availability:
Contact our sales team for the latest information on bulk pricing and inventory levels. We offer flexible ordering options to cater to the unique needs of your business.
Get in Touch:
For more information or to place an order, please contact our customer service team. We are ready to assist you with any inquiries about our thermal printer paper rolls and how they can benefit your business operations.
Disclaimer:
Please verify printer compatibility before purchasing. Product specifications and availability are subject to change without notice. Prices may vary based on market conditions
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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