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NEO Digital

Topaz Systems T-LBK755

Topaz Systems T-LBK755

Regular price Dhs. 1,671.00 AED
Regular price Dhs. 1,730.00 AED Sale price Dhs. 1,671.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Topaz Systems T-LBK755 is a sophisticated electronic signature pad designed to optimize the efficiency and security of digital transactions. With its advanced features and robust design, this device is perfect for sectors requiring dependable and verifiable digital signatures, such as legal, financial, and government services.

Key Features

  • High-Resolution Display: Equipped with a large, full-color LCD touchscreen that displays documents clearly and captures signatures with precision.
  • Enhanced Security: Incorporates advanced encryption to protect sensitive data and ensure each transaction is securely stored and transmitted.
  • Durable and Reliable: Built to withstand frequent use in high-demand environments, providing long-term reliability without performance degradation.
  • Easy Integration: Compatible with various operating systems and can seamlessly integrate with existing business systems and applications.
  • Customizable Interface: Offers the ability to personalize settings and graphics, enhancing the user experience and maintaining brand consistency.

Product Quality and Performance

The T-LBK755 is renowned for its exceptional performance, offering reliable and precise signature capture that meets the rigorous demands of busy professional settings. Its durable construction ensures it can handle high traffic and continuous use, making it a staple in environments that require a secure, efficient signing process.

Specifications

  • Dimensions: 7.6" x 6.3" x 1.7"
  • Display Type: Full-color LCD touchscreen
  • Active Signing Area: Approximately 5.2 inches diagonally
  • Security Features: Robust encryption technologies including RSA and AES
  • Compatibility: Supports Windows, macOS, and Linux
  • Connectivity: USB and optional Wi-Fi capabilities for flexible networking

Purpose of Use

The T-LBK755 is ideal for organizations that need a secure, reliable way to capture and record digital signatures. It is especially valuable in sectors like banking, legal, healthcare, and government, where signatures must not only be captured but also protected and authenticated against fraud and tampering.

How to Use

To maximize the functionality of the Topaz Systems T-LBK755:

  1. Installation: Connect the device to a computer via USB or Wi-Fi and install the necessary drivers and software.
  2. Configuration: Use the included software to customize settings according to your security requirements and aesthetic preferences.
  3. Operation: Utilize the signature pad in daily transactions, taking advantage of its intuitive interface and fast processing.
  4. Maintenance: Regularly clean the display and ensure the software is up-to-date to maintain optimal functionality.

Supported OS/Application/Industries

This signature pad is highly adaptable and supports a broad range of operating systems, making it suitable for various industry applications. Its secure and efficient design makes it particularly useful for legal documents, financial transactions, and governmental processes where digital signatures are crucial.

Benefits & Compatibility

  • Enhanced Security: Provides top-tier security features to protect against fraud and unauthorized access.
  • Operational Efficiency: Improves workflow by reducing the time needed for traditional paper-based signing processes.
  • Adaptability: Can be easily integrated into various technological environments, offering broad compatibility with business applications.

Warranty and FAQs

The T-LBK755 comes with a one-year warranty that covers any defects and provides support for troubleshooting common issues. NEO Digital's FAQ section is designed to help users quickly find answers to operational questions.

Delivery Services (UAE)

NEO Digital offers fast and reliable delivery across the UAE, ensuring that your Topaz Systems T-LBK755 arrives safely and on time.

After Sales Support

Our after-sales support team is committed to providing assistance with any setup or usage questions, ensuring you get the most out of your investment in the Topaz Systems T-LBK755.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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