NEO Digital
Taiyun OEM Custom 24 Inch Qr Code Fast Food Ordering Self Service Payment Kiosk Software Machine
Taiyun OEM Custom 24 Inch Qr Code Fast Food Ordering Self Service Payment Kiosk Software Machine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience swift and seamless ordering with Taiyun’s 24" QR Code Self-Service Payment Kiosk. Ideal for fast food venues looking to enhance efficiency and customer interaction.
Overview
Enhance your fast food restaurant's efficiency with the Taiyun OEM Custom 24 Inch QR Code Fast Food Ordering Self-Service Payment Kiosk. This innovative machine is designed to facilitate quick, easy ordering and payment, reducing wait times and improving customer satisfaction.
Product Description
The Taiyun 24" Self-Service Payment Kiosk leverages QR code technology to expedite the ordering process in fast food environments. Equipped with a large, user-friendly touch screen and robust software, this kiosk allows customers to scan QR codes, browse menus, and make payments effortlessly, ensuring a smooth and fast service.
Key Features
- QR Code Functionality: Allows customers to quickly scan and access menus or promotions.
- 24-Inch Touch Screen: Offers a clear, responsive interface for enhanced user interaction.
- Customizable Software: Tailored to meet the specific operational needs of your restaurant.
- Durable Construction: Built to withstand the high-traffic demands of fast food establishments.
Product Quality and Performance
Crafted with high-quality components, the Taiyun QR Code Ordering Kiosk is engineered to perform reliably under constant use. Its advanced software and hardware setup ensure that it can handle peak times efficiently, providing continuous, uninterrupted service.
Specifications
- Display: 24-inch Full HD touch screen
- Connectivity: Wi-Fi, Ethernet, optional 4G
- Payment Systems: Integrated with options for credit cards, NFC, mobile payments
- Dimensions: 62 cm x 42 cm x 140 cm
Purpose of Use
Perfect for fast food outlets, coffee shops, and any quick-service restaurant that values speed and efficiency. This kiosk minimizes human error, speeds up the ordering process, and allows staff to focus on food preparation and customer service.
How to Use
Customers simply scan a QR code from their smartphone or the display, select their food and drink choices through the touch screen, and complete the payment using their preferred method. The kiosk prints out an order receipt or sends an electronic copy if preferred.
Supported OS/Application/Industries
The kiosk operates on a flexible platform that can integrate seamlessly with various point-of-sale (POS) systems and is compatible across multiple restaurant management software applications.
Benefits & Compatibility
- Increased Order Efficiency: Significantly reduces the time customers spend in line.
- Enhanced Customer Experience: Provides a tech-driven, interactive ordering experience.
- Reduced Labor Costs: Automates routine tasks, allowing staff to concentrate on quality service.
Warranty and FAQs
This product comes with a one-year warranty, with extended warranties available. For support and more information, customers can access our detailed FAQ section online.
Packaging/Weight/Dimension
The kiosk is securely packaged to ensure it arrives in pristine condition and is easy to install. It’s designed to fit comfortably within small to medium-sized eateries without taking up significant space.
Stock Availability
To check current stock levels or expected delivery times, please contact our sales department. Products are generally available within 10-15 working days post-confirmation.
Best Price Guarantee
We are committed to offering competitive prices. If you find a lower price for a similar product, we promise to match it.
After Sales Support
Our dedicated support team is available to assist with any setup or operational challenges, ensuring your kiosk remains functional and effective.
Request for Customer Reviews and Testimonials
We encourage our customers to leave reviews and share their experiences with the Taiyun 24" QR Code Ordering Kiosk to help others understand its impact on service delivery.
Get in Touch
For more information or specific inquiries, our customer support team is ready to help you optimize your service with our solutions.
Disclaimer
All information provided is subject to change without notice. Product images are illustrative and may not represent the actual product specifications or features. Please confirm all purchase details with our sales team before finalizing your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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