NEO Digital
Taiyun 24 Inch 4G Smart Touch Screen Self-service Payment Kiosk for Restaurant
Taiyun 24 Inch 4G Smart Touch Screen Self-service Payment Kiosk for Restaurant
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your restaurant's payment process with Taiyun’s 24 Inch 4G Smart Touch Screen Self-Service Payment Kiosk. Quick, secure, and user-friendly, perfect for any modern eatery.
Overview
Optimize your restaurant's transaction process with the Taiyun 24 Inch 4G Smart Touch Screen Self-Service Payment Kiosk. This advanced kiosk enables swift and secure payments, reducing wait times and enhancing customer satisfaction with its efficient and intuitive design.
Product Description
The Taiyun 24 Inch Smart Touch Screen Kiosk is designed to facilitate a smooth, self-service payment experience in busy restaurant settings. Equipped with 4G connectivity and a responsive touch screen interface, this kiosk supports various payment methods and integrates seamlessly with your existing POS systems, making it an essential upgrade for any restaurant looking to improve operational efficiency.
Key Features
- 4G Connectivity: Ensures fast and reliable internet access for continuous service.
- 24-Inch Touch Screen: Large, intuitive interface for easy user interaction.
- Multiple Payment Options: Accepts credit cards, NFC, and mobile payments for versatility.
- Robust Security Features: Incorporates advanced security protocols to protect transaction data.
Product Quality and Performance
Crafted with durability in mind, the Taiyun kiosk is built to withstand the rigors of high-traffic restaurant environments. Its hardware and software are optimized for rapid response and reliability, ensuring that each transaction is processed smoothly and efficiently.
Specifications
- Display: 24-inch HD touch screen
- Connectivity: 4G LTE, Wi-Fi, Ethernet
- Payment Integration: NFC, credit card reader, mobile payment compatibility
- Dimensions: 60 cm x 40 cm x 145 cm
Purpose of Use
Perfect for fast casual, quick service, and sit-down restaurants, this kiosk allows diners to check out at their convenience, thereby reducing queue lengths and enhancing the overall customer experience.
How to Use
Customers can easily review their orders on the touch screen, select their preferred payment method, and complete transactions quickly and securely. The interface guides the user through each step, providing a hassle-free checkout experience.
Supported OS/Application/Industries
The kiosk runs on an Android operating system, allowing for easy customization and integration with various POS systems tailored to the restaurant industry.
Benefits & Compatibility
- Increased Customer Turnover: Speeds up the payment process, allowing more customers to be served efficiently.
- Enhanced User Experience: Provides a straightforward, self-managed checkout that reduces potential errors and wait times.
- Cost-Effective: Reduces the need for additional staff at checkout during peak times.
Warranty and FAQs
Includes a one-year warranty with extended warranty options available. For support and more information, visit our FAQ section or contact customer service.
Packaging/Weight/Dimension
Securely packaged to ensure safe delivery and designed for easy installation, this kiosk fits well into any restaurant layout without requiring extensive space.
Stock Availability
Please contact our sales department to check current stock levels or to discuss bulk orders. Products are typically available for delivery within 10-15 working days.
Best Price Guarantee
We are committed to providing competitive pricing. If you find a lower price elsewhere, we promise to match it.
After Sales Support
Our dedicated support team is available to assist with any setup, integration, or operational issues, ensuring your kiosk continues to perform at its best.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Taiyun 24 Inch Self-Service Payment Kiosk, as their feedback is invaluable in helping us improve and assist new customers.
Get in Touch
For additional details, custom configurations, or other inquiries, our customer support team is ready to help you optimize your restaurant operations with our innovative kiosk solutions.
Disclaimer
All product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not fully represent the actual product. Ensure to verify all details with our sales team before proceeding with your purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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