NEO Digital
Taiyun 27 Inch Accept Scan Multiple Payment Self Service Printing Kiosks
Taiyun 27 Inch Accept Scan Multiple Payment Self Service Printing Kiosks
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your customer service with the Taiyun 27" Self-Service Printing Kiosk. Accept multiple payment types and offer scanning and printing all in one unit.
Overview:
The Taiyun 27 Inch Accept Scan Multiple Payment Self Service Printing Kiosk is a versatile and comprehensive solution for any business seeking to enhance customer service and streamline transactions. This advanced kiosk combines payment processing, document scanning, and receipt printing capabilities into a single, user-friendly unit.
Product Description:
Designed to accommodate high-volume environments, the Taiyun 27" Kiosk is perfect for retail settings, quick-service restaurants, and any venue requiring efficient transaction management. It features a large, responsive touch screen for easy navigation, supports various payment methods, and includes integrated scanning and printing technology, making it a complete self-service station.
Key Features:
- 27-Inch Touchscreen Display: Offers a broad, intuitive interface for user interaction.
- Multiple Payment Options: Accepts credit cards, NFC, mobile payments, and more.
- Integrated Scanning and Printing: Streamlines transactions by allowing customers to scan coupons, loyalty cards, and print receipts directly at the kiosk.
Product Quality and Performance:
This kiosk is built with industrial-grade components to withstand the rigors of daily use. Its software is optimized for quick response and reliability, ensuring seamless operations even during peak hours. The sturdy construction and high-quality materials guarantee longevity and reduced maintenance costs.
Specifications:
- Dimensions: 72 cm x 52 cm x 160 cm
- Weight: 78 kg
- Display: 27-inch Full HD LED touchscreen
- Connectivity: WiFi, Ethernet, and 4G options
- Scanner and Printer: High-speed thermal printer and barcode scanner
Purpose of Use:
This kiosk is ideal for businesses looking to reduce lines and wait times, enhance customer satisfaction, and improve operational efficiency. It's particularly suited for sectors where quick, accurate transactions are crucial, such as in hospitality, retail, and public service areas.
How to Use:
Users can interact with the touchscreen to select services or products, scan any relevant documents or barcodes, complete their transactions using their preferred payment method, and receive printed confirmations or receipts—all in a few simple steps.
Supported OS/Application/Industries:
The kiosk supports multiple operating systems and can integrate with various POS systems, making it adaptable to different business models and industries. Its flexible architecture allows for easy updates and customization according to specific business needs.
Benefits & Compatibility:
- Enhanced User Experience: Reduces transaction times and increases throughput.
- Operational Efficiency: Automates routine tasks, allowing staff to focus on customer service.
- Scalability: Easily integrates with existing systems and scales to meet growing business demands.
Warranty and FAQs:
Includes a comprehensive two-year warranty covering hardware and software issues. An extensive online FAQ provides support for installation, usage, and troubleshooting to ensure smooth operation.
Packaging/Weight/Dimension:
Each unit is securely packaged to ensure it arrives in perfect condition, ready for immediate installation. The packaging is designed to protect the device during transit and facilitate easy assembly upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Implement the Taiyun 27" Self-Service Printing Kiosk in your business today and enjoy rapid delivery across the UAE. Start transforming your service delivery with this innovative solution.
Best Price Guarantee:
We offer the most competitive prices on our kiosk systems. If you find a lower price for a similar model elsewhere, we will match it.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational challenges, ensuring your kiosk functions perfectly and continues to meet your business needs.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Taiyun 27" Self-Service Printing Kiosk to help us improve our products and services.
Get in Touch:
For more details or assistance with your Taiyun 27" Kiosk, contact our customer service team. We are committed to providing excellent support and ensuring your satisfaction.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Taiyun 27" Kiosk. It is generally available within 10-15 working days after order confirmation.
Disclaimer:
All information is for informational purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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