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NEO Digital

Taiyun 27 Inch Touchscreen Self Service Restaurant Order-and-pay Kiosk

Taiyun 27 Inch Touchscreen Self Service Restaurant Order-and-pay Kiosk

Regular price Dhs. 13,250.00 AED
Regular price Dhs. 14,279.00 AED Sale price Dhs. 13,250.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Transform your dining service with the Taiyun 27" Touchscreen Self-Service Order-and-Pay Kiosk, designed to streamline operations and improve customer satisfaction.


Overview:

Introduce a new level of efficiency to your restaurant with the Taiyun 27 Inch Touchscreen Self-Service Restaurant Order-and-Pay Kiosk. This innovative kiosk combines a sleek design with cutting-edge technology, enabling customers to independently browse menus, make selections, and complete payments, all through a user-friendly touchscreen interface.

Product Description:

The Taiyun 27" Kiosk is equipped with a vibrant, responsive touchscreen that enhances user interaction and speeds up the ordering process. It is designed to handle high-volume traffic, making it an ideal choice for any fast-paced restaurant environment. This kiosk not only reduces wait times but also allows staff to focus on providing exceptional service and food quality.

Key Features:

  • Large 27-Inch Touchscreen: Provides a clear and interactive display for easy navigation.
  • Self-Service Ordering and Payment: Facilitates a complete ordering cycle, from selection to payment, without the need for staff interaction.
  • Robust Design: Built to withstand busy restaurant use, ensuring durability and reliability.

Product Quality and Performance:

Constructed with commercial-grade materials, the Taiyun 27" Kiosk offers outstanding durability and performance. It is designed to operate continuously in high-demand settings, with minimal maintenance required, ensuring a seamless customer experience day in and day out.

Specifications:

  • Dimensions: 70 cm x 50 cm x 160 cm
  • Weight: 75 kg
  • Display: 27-inch Full HD LED touchscreen
  • Connectivity Options: Supports WiFi and Ethernet connections
  • Payment Integration: Compatible with various payment methods including credit cards, NFC, and mobile payments

Purpose of Use:

Ideal for any restaurant, café, or fast food outlet seeking to modernize their ordering system and reduce operational bottlenecks. The Taiyun 27" Kiosk streamlines the customer service process, enhances order accuracy, and improves overall dining experience.

How to Use:

Customers simply approach the kiosk, use the touchscreen to browse the menu, select their desired items, customize their order if necessary, and then proceed to payment using their preferred method. The intuitive interface ensures that all interactions are straightforward and efficient.

Supported OS/Application/Industries:

This kiosk is versatile and can be integrated with most existing POS systems commonly used in the restaurant industry. Its software flexibility allows for easy updates and compatibility with both current and future technologies.

Benefits & Compatibility:

  • Enhanced Customer Experience: Minimizes wait times and allows for a more personalized ordering process.
  • Increased Operational Efficiency: Reduces the need for staff to take orders, allowing them to concentrate on food preparation and customer service.
  • Scalability: Easily integrates into existing systems with the ability to update as technology advances or business needs change.

Warranty and FAQs:

Comes with a comprehensive one-year warranty that covers both hardware and software issues. A detailed FAQ section is available on our website to assist with common questions about setup, operation, and maintenance.

Packaging/Weight/Dimension:

The kiosk is securely packaged to ensure it arrives in perfect condition, ready for quick assembly and installation. Detailed setup instructions are included to facilitate a smooth installation process.

Shop Today & Receive Your Delivery Across the UAE!

Order the Taiyun 27" Self-Service Kiosk today and take advantage of our fast and reliable delivery services across the UAE. Elevate your restaurant's operational efficiency without delay.

Best Price Guarantee:

We are committed to providing our customers with the best value. If you find a similar kiosk at a lower price, we will match it, ensuring you receive the best possible deal.

After Sales Support:

Our dedicated support team is available to assist with any operational or technical questions, ensuring your kiosk continues to perform optimally and meet your business needs.

Request for Customer Reviews and Testimonials:

We highly value your feedback! Please share your experiences with the Taiyun 27" Kiosk to help us continuously improve our products and customer service.

Get in Touch:

For more information or assistance with your Taiyun 27" Touchscreen Kiosk, please contact our customer service team. We are committed to ensuring your satisfaction and are ready to help with any concerns.

Stock Availability:

Please contact us to confirm the availability of the Taiyun 27" Kiosk before placing your order. It is generally available within 10-15 working days after order confirmation.

Disclaimer:

All information is for informational purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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